CrawlJobs Logo

Go to Market Manager - Account Opening & Enablement

citizensbank.com Logo

Citizens Bank

Location Icon

Location:
United States , Newark

Category Icon
Category:
-

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

150000.00 - 190000.00 USD / Year

Job Description:

Are you ready to challenge the status quo and drive a high-impact, multi-year Reimagine the Bank program to transform customer experiences end-to-end? We are seeking a passionate, proactive, and dynamic Program Manager to drive go-to-market success for account acquisition, opening and onboarding experience transformation. This role will be focused on end-to-end solution discovery and requirement definition as well as cross-functional team orchestration to influence customer journey transformation.

Job Responsibility:

  • Partner across business leaders to advance product and transformation goals
  • Orchestrate cross-functional teams and timelines to deliver integrated roadmaps
  • Drive solution discovery and definition of partner requirements
  • Lead commercialization strategies for new solutions to ensure go-to-market readiness across teams and ensure teams are equipped with tools, training and resources to enable product vision end-to-end
  • Develop and evolve program governance, socialization and operating structures to support strategic alignment and execution
  • Lead cross-functional coordination and forums, including stakeholder engagement, communication, reporting, and issue/risk management
  • Collaborate with business and technology teams to define milestones and influence timely delivery, impediment resolution and efficiency in new ways of working, testing and learning over time
  • Support end-to-end delivery of complex, cross-functional programs aligned with strategic business goals
  • Support Product Manager leads in definition and management of program scope, partners, timelines, milestones, and deliverables
  • Ensure alignment between business objectives, partner execution, and customer outcomes
  • Track and manage interdependencies, risks, and issues across multiple workstreams and build integrated program roadmaps
  • Drive delivery excellence through structured planning, execution, and continuous improvement and accountability for follow-ups across teams
  • Facilitate prioritization and scenario planning to support dynamic business needs
  • Monitor delivery KPIs and health metrics to ensure transparency and accountability
  • Optimize product and program launch and distribution approaches across teams
  • Coordinate commercialization processes across upstream and downstream partners
  • Drive partner forums to influence timely and recurring reinforcement of new experiences and solutions, optimizing socialization messaging and strategies
  • Ensure delivery appropriately equips frontline teams with tools, training, and resources to enable product vision end-to-end
  • Obsess over the customer journey including all brand touchpoints and environments the customer experiences
  • Evolve operating model of teams over time
  • Evaluate and elevate current processes, routines, and procedures to improve team performance
  • Champion change management policy adherence
  • Drive continuous improvement and operational optimization
  • Manage governance cadence and stakeholder forums
  • Provide proactive, efficient escalation and problem-solving support
  • Influence cross-team collaboration and decision-making, as well as timely delivery and impediment resolution
  • Champion new ways of working and problem solving across teams

Requirements:

  • 6+ years of experience driving expansive program management across business and technology initiatives
  • Experience in management of technology development projects & onshore-offshore resources
  • Strong knowledge of Agile delivery, JIRA, Confluence, and MS Teams
  • Experience in matrixed organizations and financial services
  • Proficiency in tools such as Tableau, MS Project, Planview, Advanced Excel
  • Excellent written and verbal communication and influence skills across all levels of management
  • Proven time management and organizational skills
  • Detail orientation and ability to manage multiple priorities effectively
  • Ability to work with ambiguity and persevere through roadblocks
  • Ability to proactively take initiative and work constructively as part of a team
  • Strong analytical skills with the ability to identify trends and optimize outcomes
  • Ability to build strong relationships with multiple stakeholders while effectively managing risk, compliance, and complex program interdependencies
  • Highly collaborative across cross-functional, diverse teams
  • Strong execution orientation
  • Ability to work in a fast-paced environment and balance/prioritize requests
  • Flexibility and ability to acquire new skills to keep pace with changing systems and processes
  • Consumer banking/financial product background
  • Required: Bachelor's degree in Business Administration, Organizational design or related field
What we offer:
  • Comprehensive medical, dental and vision coverage
  • Retirement benefits
  • Maternity/paternity leave
  • Flexible work arrangements
  • Education reimbursement
  • Wellness programs
  • Competitive pay
  • Paid time off policy exceeds mandatory requirements

Additional Information:

Job Posted:
December 31, 2025

Expiration:
February 27, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Go to Market Manager - Account Opening & Enablement

Country Enablement Partner Manager

You are the go-to market expert for driving local margin growth by leveraging ou...
Location
Location
Italy , Milan
Salary
Salary:
Not provided
adyen.com Logo
Adyen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • You are a born networker with high energy, self-starter with a hands-on mentality and a commercial edge with an entrepreneurial mindset
  • You’ll have an in-depth knowledge of the local market and have the ability to devise innovative new ways of working to achieve country goals and ambitions
  • Winning is more important than ego
  • you love working as a team
  • A proven commercial edge, a track record of delivering results, and the ability to build long-term relationships
  • A storyteller with excellent presentation skills, able to deliver propositions the audience wants to retell
  • You have at least 5 years of working experience in a commercial role
  • You are willing to travel domestically and internationally, sometimes working outside typical working hours
  • You have full professional proficiency (written and verbal) in English and Italian
  • You will have experience working as part of a global team
Job Responsibility
Job Responsibility
  • Be the eyes and ears of the market, driving deeper proactive relations with a selection of local strategic partners
  • Initiating and developing commercial relationships with a variety of partners
  • top local market leaders, supporting SI ecosystem networks, key pillar enablers
  • Orchestrating the wider partnership team and resources to to drive maximum local impact
  • Driving partner recommendations and referrals that lead to new business wins
  • Building powerful relationships with Adyen's sales, marketing, SDRs and account management teams to drive collective success
  • Attending partner events to promote Adyen's solutions, some of our partnership magic happens outside of typical working hours
  • Enablement comes by understanding our joint value proposition with our partners and getting them as excited as we are when it comes to partnerships, you will be our chosen nominee
  • Being part of an inspiring and collaborative team environment with an open communication/feedback culture that we know drives success
  • Working closely with our Marketing teams to build best-in-class GTM activities, demonstrating a commercial mindset to deliver strong ROI
Read More
Arrow Right
New

Sr Sales Manager-Digital Native

Analyzes and builds upon sales strategy and execution to drive success within th...
Location
Location
China , Beijing
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master's Degree in Business Administration, Sales, Marketing, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND 5+ years experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations OR Bachelor's Degree in Business Administration, Sales, Marketing, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND 6+ years experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations OR equivalent experience
  • 2+ years direct/formal, indirect/informal, and/or project team people management experience
Job Responsibility
Job Responsibility
  • Understands drivers of Digital & Artificial Intelligence (AI) transformation relevant to their customers and partners across business units and advises customers to optimally leverage transformation solutions across solution areas
  • Consults with customers and internal/external Partners to ensure successful value realization in delivery of solutions to customers
  • Drives and coaches team to orchestrate across units and Partners to accelerate and leverage innovative transformation opportunities
  • Educates internal partners on industry trends and solutions
  • Supports efforts to expand relationships across customers' lines of business that enable innovative solutions, deliver business value, and create market growth
  • Supports team opportunities to leverage industry experts within MS to identify and execute on transformation opportunities
  • Leads the development and implementation of go-to-market for maximizing revenue, consumption, and growth across solution areas
  • Ensures area/territory plans leverage market-specific insights to highlight solutions that solve additional business and technology challenges
  • Provides guidance on customer planning execution ensuring short- and long-term strategies are acted upon and directs teams utilize available programs to drive growth
  • Facilitates the sharing of best practices, digital assets, and digital insights, and leverages them across Microsoft's segments for cloud solutions that accelerate new customer relationships and opportunities
  • Fulltime
Read More
Arrow Right

Vice President of Revenue Operations

Arize is seeking a strategic and operationally excellent Revenue Operations Lead...
Location
Location
United States , San Francisco
Salary
Salary:
250000.00 - 350000.00 USD / Year
arize.com Logo
Arize
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of progressive experience in revenue operations, business operations, sales operations, or marketing operations roles within B2B SaaS companies, OR equivalent experience scaling go-to-market functions in high-growth environments or management consulting
  • Demonstrated success scaling RevOps functions in high-growth B2B SaaS companies (preferably $25M-$100M+ ARR) with deep expertise in revenue forecasting, territory & capacity planning, quota setting, pipeline management, and sales methodology
  • Strong background in data analysis and business intelligence, with proven ability to design and build dashboards, define KPIs, and derive actionable insights from complex datasets
  • Hands-on expertise with core RevOps technology stacks: CRM platforms (Salesforce preferred), marketing automation (HubSpot, Marketo, or equivalent), customer success platforms, revenue intelligence tools, and BI/analytics platforms (Tableau, Looker, or equivalent)
  • Proven track record of driving cross-functional alignment, influencing without direct authority, and leading organizational change in matrixed environments
  • Excellent project management skills: ability to manage multiple initiatives simultaneously, prioritize effectively, and drive execution across teams with accountability for results
  • Outstanding communication and storytelling ability—capable of translating complex data and RevOps concepts into clear narratives for operational teams and executive leadership
  • Strategic thinking combined with operational rigor: balancing long-term vision with hands-on problem-solving and a bias toward action
Job Responsibility
Job Responsibility
  • Strategic Alignment & GTM Operations: Establish unified revenue goals and KPIs across Sales, Marketing, Customer Success, and Partnerships aligned to company objectives. Drive alignment through annual & quarterly planning, business reviews, and operating cadences (monthly metrics, weekly reviews) that connect leadership around shared outcomes. Define end-to-end customer lifecycle strategy with formalized handoffs (lead routing, customer transitions, partner escalation) and SLAs to ensure seamless execution and accountability
  • Process Optimization & Operational Excellence: Own and optimize end-to-end revenue operations across all go-to-market motions (open-source, self-serve, and enterprise). Drive sales operations excellence through territory planning, lead management, process standardization, sales enablement, sales compensation design and forecast accuracy. Collaborate with Marketing on lead quality standards, attribution frameworks, and automation workflows, while enhancing Customer Success operations through health scoring, onboarding optimization, and expansion playbooks to accelerate revenue velocity across the entire customer lifecycle
  • Technology, Data & Analytics Infrastructure: Own the complete revenue technology ecosystem (CRM, marketing automation, customer success platforms, revenue intelligence, BI tools). Build and maintain data infrastructure ensuring a single source of truth across all systems. Deliver executive-level dashboards providing real-time visibility into pipeline health, forecast accuracy, funnel conversion, and revenue performance. Drive data integrity, governance, and standardization while leveraging analytics to surface strategic insights and optimization opportunities
  • Revenue Forecasting & Capacity Planning: Own revenue forecasting methodology and delivery of accurate pipeline predictions. Partner with Finance on ARR planning, quota setting, and capacity modeling. Provide executive leadership with ARR outlook through rigorous pipeline analysis, historical trend modeling, and scenario planning
  • Cross Functional Leadership & Culture: Drive organizational transformation toward a unified, data-driven revenue culture by leading change management initiatives that break down silos and establish shared accountability. Build trusted partnerships with Sales, Marketing, Customer Success, and Partnerships leadership while mentoring the RevOps team to develop cross-functional expertise. Align teams around evidence-based decision-making and common revenue objectives
  • Fulltime
Read More
Arrow Right

Territory Account Manager

RUCKUS Networks builds and delivers purpose-driven networks that perform in the ...
Location
Location
United States , Virtual, Florida
Salary
Salary:
Not provided
commscope.com Logo
CommScope
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience working with IT and/or networking and wireless products with the ability to tap into technology to provide valued added business outcomes
  • Establishes a professional working relationship (up to the executive level) with clients and prospects to develop a core understanding of the unique business needs
  • Prospect and nurture growth opportunities using the account planning process
  • actively manages planning process through scheduled reviews and updates
  • Build and drive the execution of a territory account plan that includes working with partners and internal specialists to increase win rate
  • Demonstrated experience selling complex solutions, value selling, and/or consultative sales techniques
  • Cultivate relationships with our channel partners to bring channel-centric go-to-market approach for our customers
  • Demonstrates in depth knowledge of the full sales cycle and the ability to follow a structured sales process
  • Proficient in the understanding of forecast methodologies and provide weekly updates
  • Excellent time management skills, and work with high levels of autonomy and self-direction
Job Responsibility
Job Responsibility
  • Drive growth, build lasting customer relationships, and lead regional sales efforts with an entrepreneurial mindset
  • Drives revenue, increases market share, develops strong customer and partner relationships, and develops new business
  • Execute the sales go-to-market strategy and work with channel partners to apply a hands-on approach to driving sales and channel functions
What we offer
What we offer
  • Medical, dental, and vision plans
  • Life and accidental death insurance
  • A 401(k) plan
  • Participation in the Company’s Incentive Plan
  • Eleven paid holidays in a full calendar year
  • Two weeks of paid vacation (prorated based on start date)
  • Other leave options
  • Fulltime
Read More
Arrow Right

Senior Content & Product Marketing Manager

We're looking for a commercially focused Senior Product Marketing Manager to rai...
Location
Location
United States , New York
Salary
Salary:
110000.00 - 167000.00 USD / Year
alterdomus.com Logo
Alter Domus
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of experience marketing B2B services, SaaS products in financial services or adjacent sectors
  • Demonstrable ability to define and develop impactful product campaigns
  • Experience in creating and monitoring metrics to demonstrate how content is building awareness and driving revenue objectives
  • Great storyteller with exceptional writing and communication skills
  • Experience in high-impact event marketing campaigns
  • Expertise in digital marketing tactics with demonstrable results in SEO strategy development
  • Experience advising and supporting C-suite leaders on personal brand development and executive communications
  • Deep intellectual curiosity, an open and customer-centric mindset, and a high degree of personal autonomy
  • Outcomes-oriented mindset with a passion for optimizing performance based on data
  • Strong stakeholder management skills and ability to work in a cross-functional team
Job Responsibility
Job Responsibility
  • Produce captivating thought leadership content
  • Strong focus on generating top-of-funnel, inbound leads, nurturing prospects
  • Develop compelling sales enablement collateral
  • Work with the team to develop and repurpose marketing content using multiple formats and channels
  • Participate in the end-to-end of event marketing programs
  • Manage the teams weekly and quarterly content calendars
  • Optimise and launch paid LinkedIn campaigns and ever-green adverts
  • Develop and optimise digital marketing initiatives with a focus on organic search (SEO) and Generative Engine Optimization (GEO)
  • Plan and deliver communications strategies and content that support the positioning of C-suite leaders
  • Craft product go-to-market strategies and implementation plans
What we offer
What we offer
  • Support for professional accreditations
  • Flexible arrangements, generous holidays, plus an additional day off for your birthday
  • Continuous mentoring along your career progression
  • Active sports, events and social committees across our offices
  • 24/7 support available from our Employee Assistance Program
  • The opportunity to invest in our growth and success through our Employee Share Plan
  • Plus additional local benefits depending on your location
  • Fulltime
Read More
Arrow Right

Privacy & Product Counsel

We’re seeking a dynamic and strategic Privacy & Product Counsel to join our grow...
Location
Location
United States
Salary
Salary:
172000.00 - 207900.00 USD / Year
getdbt.com Logo
dbt Labs
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Membership in the bar in at least one U.S. State
  • 7+ years of combined law firm/ in-house B2B SaaS legal team experience
  • 3+ years as privacy, AI and/or product counsel with expertise in governance of privacy and/or AI and negotiating AI addenda, DPAs and BAAs with Fortune 500 and other clients and vendors
  • Experience reviewing risk assessments (DPIAs, AI Assessment, etc), data inventories, DSARs, data mapping, data retention practices and appropriate safeguards, audits, or mitigations
  • Curiosity, creativity and a passion for solving problems, breaking new ground, and recommending simple solutions to complex issues
  • An ability to fit seamlessly into the legal team, but also work independently, and own multiple demanding projects
  • Close relationships with lawyers and non-lawyers, and you have provided business-oriented advice on a broad range of contractual, regulatory and compliance topics
  • A familiarity with Privacy by Design methodologies, artificial intelligence, ethical frameworks, data governance, open-source development, open-source communities, source-available licensing, and accountability
  • Excellent writing, verbal, and organizational skills with outstanding attention to detail and ability to present complex data in simple soundbites
  • Proficiency with G-Suite, Word, Adobe Acrobat Pro, DocuSign, Salesforce, Notion, and Slack
Job Responsibility
Job Responsibility
  • Be a trusted advisor to product managers, engineering, product marketing managers, and security teams, ensure compliance, respond to incidents, and revise and update policies, processes, and documentation governing data and product releases
  • Embed ethical AI standards across AI-enabled features and safeguard data privacy
  • Contribute to overall company success, draft, review and negotiate a wide variety of privacy and technology contracts and other legal documents, including privacy policies and notices, DPAs, BAAs, Security Addenda, licensing agreements, reseller, strategic partnership agreements, and data-related vendor-side contracts
  • Support commercial legal staff with respect to licensing IP and AI, privacy obligations, international data transfers, regulatory compliance, subprocessor, consent and notice obligations and other liabilities
  • Collaborate with other internal cross functional stakeholders, including go-to-market, support, professional services, security, people business partners, finance, operations, accounting, data, and marketing to ensure our business goals and internal ethical standards are informed by regulations and laws governing consumer protection, cybersecurity, AI, privacy and data protection
  • Track, analyze, and provide guidance on legal and regulatory changes and controls for the development of products and services
  • Spot and escalate privacy/AI compliance or governance gaps and recommend appropriate mitigation
  • Enable legal team alignment, create/update playbooks, revise legal templates, mentor other legal and contract professionals on the team, and create robust, repeatable, transparent legal collaboration processes while prioritizing automation wherever possible
What we offer
What we offer
  • Unlimited vacation time with a culture that actively encourages time off
  • 401k plan with 3% guaranteed company contribution
  • Comprehensive healthcare coverage
  • Generous paid parental leave
  • Flexible stipends for: Health & Wellness
  • Home Office Setup
  • Cell Phone & Internet
  • Learning & Development
  • Office Space
  • Fulltime
Read More
Arrow Right

Head of Actuary, Pricing & Portfolio Strategy

At hyperexponential, we're building the AI-powered platform that enables the wor...
Location
Location
United States , New York
Salary
Salary:
350000.00 - 450000.00 USD / Year
hyperexponential.com Logo
hyperexponential
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Led the build or distribution of high-touch underwriting commercial P&C products in the admitted market, delivering measurable business impact
  • Built and leveraged a strong industry network to accelerate onboarding and market expansion
  • Managed and scaled high-performing teams, acting as a GM or equivalent for a market-focused business unit
  • Demonstrated the ability to hire, develop, and lead actuarial or technical teams within a commercial insurance context
  • Delivered commercial outcomes through strong communication, presentation, and value articulation with clients and internal teams
  • Proactively driven projects forward, overcoming obstacles and enabling positive change in a complex, fast-moving industry
Job Responsibility
Job Responsibility
  • Establish and refine team operating rhythms to drive a focused, high-impact approach to US Admitted market expansion
  • Oversee and influence all aspects of product positioning, sales, customer engagement, and marketing to ensure hx delivers a product that is 10x better than alternatives
  • Drive early revenue growth by leveraging your network to open doors and build strong relationships with executive stakeholders across the US insurance market
  • Partner with marketing to set sales and brand positioning, while establishing yourself as a key hx spokesperson in the market
  • Facilitate learning workshops and upskill Account Executives (AEs) in US market dynamics, personas, and pain points, ensuring the team is equipped to win
  • Work closely with AEs on opportunities, bridging market knowledge and customer needs to hx solutions, and scaling go-to-market effectiveness
What we offer
What we offer
  • $6,000 training and conference budget for individual and group development
  • Full medical, dental, and vision package to fit your needs
  • Mental health support via Spring Health and Rula
  • Access to One Medical
  • Flexible vacation policy - take time when you need it
  • Pet discount plans, retirement plan (401K), and discount programs available to employees
  • Top-spec equipment (laptop, screens, adjustable desks, etc.)
  • Regular remote and in-person hackathons, lunch and learns, socials, and game nights
  • Team breakfasts and lunches, snacks, drinks fridge, and a fun office at our WeWork office space
  • Exceptional opportunities for personal development and growth
  • Fulltime
Read More
Arrow Right
New

Director, Service Excellence

As the Service Excellence Director you will champion our operational excellence ...
Location
Location
United Kingdom , London; Oxford
Salary
Salary:
Not provided
tripadvisor.com Logo
Tripadvisor
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Director+ level with 10+ years experience in Customer Operations, Service Excellence or CX Transformation
  • Bachelor’s degree or equivalent related experience
  • Managed both Global Vendor BPO Operations and In-house escalation or resolution teams
  • Proven track record in process improvement and optimisation and automation aligned with Six Sigma Methodology
  • Strong commercial awareness, with the ability to balance resolution experience with efficiency
  • Relentless collaboration building strong stakeholder relationships to influence and execute
  • Close-Loop resolution for product or process blockers causing customer friction with measured impact
  • Customer first mindset, advocating for simplicity and putting yourself in the shoes of the customer
  • Traveler first: drive exceptional value and effortless resolution service-support (essential)
  • Execution at speed: Challenge legacy processes, experiment, seeks to always improve (essential)
Job Responsibility
Job Responsibility
  • AI-Tooling: Strategic investment plan over 2-4 years building best in class technology that replaces legacy tooling
  • Continuously identify opportunities to leverage AI-tooling to enhance the customer experience
  • Define new AI-Assistance success metrics, putting customer resolution before cost-to-serve strategies
  • Process Improvement & Innovation: Leverage customer insights and data analytics to identify process gaps and friction points
  • Lead re-engineering and standardization initiatives using Lean / Six Sigma methodologies
  • Partner cross-functionally to simplify workflows, reduce cost-to-serve, and improve resolution speed
  • Knowledge & Training Excellence: Build and evolve global training programs to enhance product knowledge and service capability
  • Partner with Learning teams to implement scalable onboarding and continuous learning models
  • Quality Assurance: Define and oversee AI and Human-agent quality assurance frameworks
  • Drive measurable improvements in Customer-Sentiment, Resolution Rate, and reduce Contact-Propensity
What we offer
What we offer
  • Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
  • “Work your way” with flexibility to suit your lifestyle
  • Flexible schedule
  • Donation matching
  • Tuition assistance
  • Lifestyle benefit
  • Travel perks
  • Employee assistance program
  • Health benefits
  • Generous referral scheme
Read More
Arrow Right