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As our Go-To-Market (GTM) Systems Manager, you will own the administration, maintenance, and evolution of Dashlane's Go-To-Market (GTM) tech stack—spanning Sales, Marketing, and Customer Experience. Reporting to the Director, Revenue Operations, you will act as the bridge between business stakeholders and technical execution, ensuring our systems are reliable, scalable, secure and aligned with our growth strategy. You will manage our Salesforce environment and integrate it with tools like Marketo, Gong, Braze, and Zendesk to optimize workflows, automate processes, and enable data-driven decision-making.
Job Responsibility:
Serve as the primary Salesforce administrator for GTM teams
Manage users, roles, permissions, and security settings
Build and maintain workflows, custom objects, reports, and dashboards
Design and develop various workstreams within Salesforce optimized for efficiency, simplicity, and intuitiveness
Ensure data hygiene and integrity through audits, validation rules, and automation
Oversee sandbox management, testing, and release deployment
Administer GTM tools including Marketo, Gong, and Braze
Support and maintain integrations between systems
Evaluate and recommend new tools or optimizations to improve stack efficiency, in particular with the rise of AI capabilities
Define and maintain governance processes (naming conventions, access control, documentation)
Partner with Sales, Marketing, and CX stakeholders to align systems with business processes
Lead tool onboarding and training for GTM users
Serve as the point of contact for tool-related requests and enhancements
Support the software procurement process for the GTM tool stack
Monitor system performance and tool adoption metrics
Build dashboards and alerts for data quality and process visibility
Identify opportunities for automation and efficiency improvements
Partner with Data and Finance teams to support insights and reporting
Requirements:
3+ years of hands-on experience as a Salesforce Administrator
Salesforce Certified Administrator
Strong command of Salesforce declarative tools (Flows, Process Builder, validation rules, reports, dashboards)
Experience managing GTM tools (Marketo, Gong, Braze, …) and their integration capabilities
Proven ability to translate business needs into scalable systems solutions
Excellent communication and stakeholder management abilities
Nice to have:
Salesforce App Builder certification
Experience in a SaaS or high-growth environment
Understanding of lead routing, account segmentation, and GTM processes
Experience with BI/reporting tools (e.g., Tableau, Looker)