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Join the team as Twilio's next Go-To-Market Analyst Intern for our GTM Strategy & Operations team. Acting as the central spoke within the GTM engine, the GTM Strategy & Operations team provides strategic guidance to the CRO and sales leadership by transforming data into the actionable insights that drive business decisions. We orchestrate the long-term vision of the function through rigorous planning, global cadences, and compensation design. We proactively shape the strategy to maximize revenue growth and market impact, working cross-functionally with Marketing, Finance, Enablement and Data Science teams. This 12-week summer internship is a hands-on, project-based role. This is an ideal role for someone who loves bringing order to complexity, enjoys working across functions, and wants to see how strategic programs come to life inside a leading customer engagement infrastructure company.
Job Responsibility:
Program Tracking & Status Reporting: Own and maintain trackers, dashboards, and weekly status updates across active sales plays. Surface blockers, milestones, and progress to program leads and senior stakeholders in a clear, consistent format
Cross-Functional Coordination: Schedule and facilitate syncs across Sales, Marketing, Enablement, Product, and Operations. Follow up on action items and help keep multiple work streams aligned and on track throughout the play lifecycle
Sales Play Documentation: Draft, organize, and maintain play briefs, playbooks, and process documents. Translate strategy discussions and stakeholder inputs into clear written assets that sales teams can act on
Data Analysis & Insights: Pull and analyze data to help evaluate play performance against KPIs. Prepare concise summaries and visualizations that inform go/no-go decisions and continuous improvement efforts
Sales Play Development Support: Assist in the design and scoping of new sales plays by researching customer segments, competitive positioning, and product alignment. Help the team move from idea to a structured, executable play
Sales Enablement Collaboration: Partner with the Enablement team to help build out training materials, talk tracks, and resources that equip the sales org to execute plays with confidence
Requirements:
Currently pursuing a degree in Business, Marketing, Operations, or a related field
Strong organizational skills with a demonstrated ability to manage multiple tasks, timelines, and stakeholders simultaneously
Excellent written and verbal communication skills
you know how to tailor a message for different audiences
Analytical mindset — you are comfortable working with data to draw out insights and tell a clear story
Self-starter who is excited to roll up their sleeves and get things done in a fast-paced environment
Proficiency in Google Slides/Docs/Sheets or Microsoft Office (Word, PowerPoint, Excel)
You are excited about rolling up your sleeves and getting stuff done
You are metrics driven and know how to leverage data insights to inform decisions
You are curious and proactively seek out solutions to problems or inefficiencies with analysis and process/systems improvements
Nice to have:
Familiarity with project management tools such as Asana or Jira
Exposure to CRM platforms (e.g., Salesforce) or sales engagement tools (e.g., Outreach, Salesloft)
Prior internship or project experience in sales, marketing, strategy, or operations — even in a student-run or extracurricular context
Interest in B2B SaaS, cloud communications, or technology sales environments