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Go Case Manager

United States, Chicago 48000.00 - 52000.00 USD / Year · Job Posted December 07, 2025
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Job Description

The Growth Opportunity (GO) Case Manager will play a crucial role in supporting young adults aged 18-24 who face significant barriers to employment and career advancement. This position requires a compassionate and dedicated individual committed to helping young adults reach their full potential. The Case Manager will be responsible for facilitating Career Readiness training, building relationships with community partners and employers, managing a caseload of up to 100 young adults annually and contributing innovative ideas to enhance the program’s effectiveness.

Job Responsibility

  • Develop and facilitate career readiness training curricula
  • Conduct comprehensive intake interviews to assess participants’ needs, goals, strengths, and eligibility
  • Lead on-site and off-site special projects and training as requested by the Program Manager
  • Develop Individualized Career Plans (ICP) tailored to each participant’s goals
  • Manage Customer Relationship Management (CRM) databases (i.e. RiseKit, REO GPMS, etc.)
  • Outsource industry leaders, community advocates, and employers to serve as guest speakers
  • Actively engage with community organizations and youth-serving agencies to identify potential participants
  • Build strong relationships with participants, teammates, student interns, and community partners
  • Maintain open and professional communication with participants, teammates, funding sources, employer partners, community partners, and direct supervisor
  • Maintain accurate records of participant attendance, paperwork, coursework, and other relevant documentation
  • Provide monthly programmatic reports outlining enrollment numbers, retention rates, placement numbers, and recommendations for program growth
  • Attend all Chicago Urban League (CUL) and Workforce Development (WFD) meetings and events, and participate in companywide and departmental planning and evaluation activities
  • Perform other duties as assigned by the Program Manager and/or CUL/WFD Leadership Team

Requirements

  • Bachelor’s Degree in Human Services, Counseling, Social Work, Psychology or Similar Field preferred
  • 2-3 years of experience working with young adults ages 18-26 required
  • 1-2 years of group facilitation experience required
  • Experience in the area of: teaching, training and Workforce Development a plus

What we offer

401K plan

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