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The Operations Manager is responsible for leading the Compounding facility and the dedicated operations team for their designated Unit. They will manage and develop the operational processes to ensure efficiency, productivity and profitability, leading, developing and growing the team as required.
Job Responsibility:
Lead and motivate a team of operations staff to achieve operational goals and strategic objectives
Responsible for the day-to-day operation of the Compounding area ensuring team and individual compliance with procedures and regulations
Collaborate with cross-functional teams to optimize process and improve performance, ensuring on time delivery to our patients
Analyze and report on key benchmarks at management reviews
Act as Production Approver for investigations, nonconformance reports, including internal /external auditors and regulators
Develops capacity plan for the department and ensures adherence to regulatory expectations
Develop budget for the department and ensure adherence to budget
In collaboration with the training team, develop and put into action a comprehensive training plan to ensure production goals are met
Develop the Team Leader group and develop a robust succession plan for the department
Identify and lead continuous improvement projects with the objective of achieving quality, reliability, and cost improvements
Foster a positive culture and collaborative work environment that encourages teamwork and employee development
Drive results and meet deadlines under a tight timeline and changing priorities
Review and approve SOPs and specifications as they apply
Set performance standards and drive accountability and results through delegation, continuous feedback, goal setting, and performance management
Requirements:
4 – 6 years’ experience in a leadership role/function
Proven knowledge of applicable procedures, specifications, regulations and standards
Proven leadership experience with a track record of consistently meeting results
Proven ability to manage/supervise a large and diverse team of employees
Proven knowledge or experience in applicable regulations and standards e.g. EU GMP Annex 1 particularly in relation to aseptic manufacturing environments
Experience in process improvement methodologies such as Lean Management and Six Sigma is a plus
English minimum equivalent to RQF Grade 2, EQF Grade 3 or SCQF Grade 5
Bachelor’s degree (life science, business management or engineering) or equivalent experience required
Competency in financial analysis and budget management
Strong leadership skills to motivate teams, make decisions and guide the organisation toward operational goals
Excellent organisational skills for managing tasks, coordinating resources, and ensuring smooth operations within the organisation
Excellent communication and interpersonal skills to build relationships with stakeholders and facilitate collaboration with other Compounding functions
Drives results, constantly seeking ways to accelerate performance, using data driven decision making
Strives for simplicity, uses critical thinking and has a willingness to embrace lessons learned
Builds strong customer relationships and delivers customer -centric solutions
Acts with pace, takes the initiative and infuses their team with a sense of urgency to solve problems and take ownership
Nice to have:
Experience in process improvement methodologies such as Lean Management and Six Sigma is a plus