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Gma contract manager

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Airbus

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Location:
France , Toulouse Area

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

ATR is the world's number one aircraft manufacturer in regional aviation providing a new generation of turboprops. We are a joint venture between two European aeronautical heavyweights, Airbus and Leonardo. From the world’s largest cities, to our planet’s most remote regions, our purpose is to deliver air travel to people, communities and businesses in an innovative, sustainable and modern way. We are looking for a GMA Contract Manager to come onboard in our Customer Support and reinforce a team of 7 collaborators! Career Path: Account Management

Job Responsibility:

  • Develop customer satisfaction: Manage & develop relationship with customers from your portfolio, support the customer in the different steps of the life of its contracts (start, termination…). Be the main point of contact for GMA related topics. Coordinate and monitor the different processes to be followed by operational departments
  • Manage contractual commitments: Identify deviations, abuse, default or breach from the contract and build a strategy and action plan to recover operational and financial performance. Perform regular contracts reviews (internal with operational departments and external with customers) to monitor contracts commitment
  • Contract administration: Implement and monitor contracts in the ATR IT system (SAP) to make sure that all operational departments are able to monitor and follow contract related orders. Monitor debt and payment terms of the contract. Invoice the services covered by contracts (monthly and per event invoices), issue quotes, notification and invoices relative to cost and expenses not covered by contracts, and perform relevant reconciliations

Requirements:

  • Field of study: business, law, economics with technical background, or engineering school with commercial experience
  • 5 years experience minimum
  • Customer minded
  • Experience in budget management or profit center
  • Ability to work in different cultural environments
  • Good sense of organization and coordination
  • Proactive, autonomous and willing to learn
  • Advanced level in English
  • General knowledge about aircraft and aeronautical industry
What we offer:
  • Highly competitive compensation package (profit and success sharing, employee savings plan…)
  • Work-life balance (remote working, 6th week of paid leave, additional days off for family events…)
  • Well-being / health (supplementary health & welfare coverage…)
  • Career paths enabling employees to develop their skills and build a professional project
  • Wide choice of development programs for soft and hard skills
  • CSE: ATR (family and employee events) and Airbus CSE (travel, vacation camps …)
  • Diversity and inclusion: Over 1200 men & women with more than 35 different nationalities work together in our teams!

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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