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GM, Premium Products

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Location:
United States , New York

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

175000.00 - 215000.00 USD / Year
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Job Description:

The GM, Premium Products will serve as the day-to-day business leader of CLEAR’s suite of premium offerings, including CLEAR Concierge and other elevated service lines. With full P&L responsibility, this leader will drive commercial success through go-to-market strategy, pricing, and partnerships. By coordinating cross-functional support from marketing, operations, and tech, this leader will ensure sustained growth and customer satisfaction across premium experiences.

Job Responsibility:

  • Deliver financial and operational performance: Own revenue, margin, and market penetration targets for Concierge and premium services
  • Shape and execute go-to-market strategy: Define positioning, pricing, and sales strategy for premium offerings
  • Drive partnerships: Establish and expand relationships with external partners (hospitality, travel, luxury, and lifestyle brands) to scale reach and customer value
  • Expand premium experiences: Stay ahead of industry trends to identify opportunities to launch new premium services and optimize existing offerings across CLEAR’s footprint
  • Collaborate cross-functionally: Partner with Marketing, Operations, Engineering, Product, and Compliance to deliver outcomes that balance revenue growth with world-class customer experience
  • Represent the business externally: Act as the day-to-day point of contact with strategic partners, ensuring strong alignment and performance

Requirements:

  • Proven experience in partnerships, business development, and/or member experience roles
  • Proven ability to drive growth of new product lines with full P&L ownership
  • Deep experience in go-to-market strategy, pricing, and commercial partnership development
  • Building and efficiently scaling high-performance hospitality & service standards across large, distributed teams
  • Strategic thinker who also thrives in tactical execution and balancing competing priorities with the ability to manage multiple initiatives simultaneously
  • Strong relationship builder, credible with senior executives, strategic partners, and frontline staff alike
  • Excellent analytical skills to measure and optimize program performance and offerings
  • Track record of working across both owned and partner-driven channels to deliver results
  • Ability to operate in a fast-paced, rapidly evolving environment
  • Self-starter with an "own it" mentality
What we offer:
  • Comprehensive healthcare plans
  • Family-building benefits (fertility and adoption/surrogacy support)
  • Flexible time off
  • Annual wellness stipend
  • Free OneMedical memberships for you and your dependents
  • A CLEAR Plus membership
  • A 401(k) retirement plan with employer match
  • Catered lunches every day
  • Fully stocked kitchens
  • Stipends and reimbursement programs for well-being and learning & development

Additional Information:

Job Posted:
December 07, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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