Global Workplace Services Manager Job at Waymo (Warsaw)

Global Workplace Services Manager (EMEA)

In this hybrid role, you will report to a Director of Global Workplace & eMobili...

Location

Poland , Warsaw

Salary:

Not provided

Waymo

Expiration Date

Until further notice

Requirements

BA/BS degree in related field such as Facilities Management, Business Management, or Engineering
10+ Years of Account Management or Outsourcing Management experience
Excellent verbal and written communication skills, ability to present in a formal setting, and ability to adapt communication to articulate program goals to a wide audience in a simple, straightforward way
Understand technological advances, change management, organizational leadership and compliance requirements, and each supports/drives workplace strategies

Job Responsibility

Demonstrated executive-level management capabilities, leveraging strategic thinking and leadership to ensure the delivery of high-standard services across all functions, departments, and business units
Spearheaded the Workplace and Engineering Service Delivery division, driving end-to-end process design and implementation to achieve and maintain exceptional critical uptime SLAs across an expanding portfolio, with results consistently reported to executive stakeholders
Authored and managed critical reporting systems and executive dashboards, meticulously gathering and analyzing data to define, measure, and report on key success metrics for GPS operations and programs across all global locations
Cultivated strategic partnerships with external and internal stakeholders (Vendors, Business Leads, Finance, Sourcing, Legal) to meticulously gather business requirements and define robust program objectives that align with executive expectations
Exercised rigorous governance over key contracts, consistently overseeing and reporting on service delivery outcomes through comprehensive KPIs, executive scorecards, and detailed operational reporting across all service lines, including space management, project teams, and technology operations
Act as a steward of Waymo’s culture, leveraging the workplace as a strategic tool to drive employee retention, talent acquisition, Employee Resource programs and cross-functional agility

What we offer

Health and wellness
Financial wellness
Flexibility and time off

Fulltime

Strategic Sourcing Manager, Global Workplace Services

Meta is seeking an experienced professional to join our Global Strategic Sourcin...

Location

Ireland , Dublin

Salary:

Not provided

Meta

Expiration Date

Until further notice

Requirements

Proven success negotiating complex contracts, breaking down cost models, and understanding ROI drivers in both financial and business contexts
History of building and maintaining strategic relationships with business leaders and supplier executives
Track record of implementing category strategies, strategic sourcing initiatives, and process improvement programs
Knowledge of legal, financial, and technology components of sourcing
Bachelor's degree in business, engineering, supply chain, procurement, finance, management, or a related discipline
Adaptability and flexibility to navigate and support different sourcing categories as needed
Skilled in leveraging quantitative data analysis, industry trends, and spend data to develop strategies and identify optimization opportunities
Experience implementing and driving supplier management programs
Experience managing global categories and engaging multiple stakeholders across different regions
10+ years of experience in Sourcing & Procurement, with exposure to Workplace Services categories

Job Responsibility

Develop collaborative relationships with key stakeholders across Meta to strategically develop, implement, and optimize sourcing solutions
Serve as a strategic and trusted sourcing advisor by developing comprehensive category strategies, bringing key industry insights, and identifying supply market opportunities
Build and cultivate strategic supplier relationships through structured relationship management programs, driving value beyond cost savings
Lead complex contract negotiations that optimize value to the company, leveraging deep understanding of cost models and ROI drivers
Leverage AI agents and tools to enhance sourcing workflows, improve efficiency, and elevate strategic decision-making
Proactively identify, track, and manage risks across projects and categories, ensuring compliance with sourcing policies across the Source-to-Pay journey
Collaborate with Strategic Sourcing peers and cross-functional partners to deliver integrated solutions
Drive process improvement and innovation initiatives that build scalable, repeatable sourcing capabilities
Manage, coordinate, and support special and complex global projects, balancing business requirements with technical constraints

Fulltime

Director of Global Workplace Services - Technology Strategy

The Technology Strategy Director is a senior leader within GWS Central Operation...

Location

United States , Menlo Park

Salary:

219000.00 - 282000.00 USD / Year

Meta

Expiration Date

Until further notice

Requirements

12+ years of progressive experience in technology strategy, product management, or enterprise technology consulting, with significant focus on global workplace services, facilities management, or a closely related operational domain
5+ years in a people leadership role managing teams and cross-functional technology programmes at scale
Demonstrated track record developing and executing technology roadmaps in complex, multi-stakeholder environments, with the ability to operate at both strategic and operational levels
Working knowledge of the GWS technology landscape — including leading IWMS platforms (Archibus, Planon, IBM TRIRIGA, or ServiceNow WSD), smart building and IoT technologies, and the vendor ecosystems serving Facilities and Culinary functions
Professional experience with enterprise IT governance, architecture principles, and cybersecurity fundamentals — sufficient to engage credibly with Enterprise Engineering counterparts
Exceptional communication and stakeholder management — able to translate complex technical concepts for non-technical audiences, build trusted relationships across organizational levels, and drive alignment among teams with competing priorities
Proven ability to build business cases, manage vendor contracts, and optimize technology spend

Job Responsibility

Define and maintain a multi-year, AI-native technology roadmap across the full GWS portfolio — including IWMS, space planning, smart building infrastructure, and culinary management platforms
Set the strategic technology agenda across GWS partner teams
Maintain a clear view of the full vendor landscape, identifying opportunities to consolidate, rationalise, or modernise the tooling portfolio
Ensure all GWS technology initiatives align with Enterprise Engineering standards, security policies, and architectural principles
Track PropTech and workplace technology trends, build relationships with innovators, and identify pilot opportunities
Provide strategic oversight of the GWS technology programme portfolio
Oversees the Data and Analytics team, enabling data-driven decision-making across GWS

What we offer

bonus
equity

Fulltime

Director of GWS Technology Strategy - Global Workplace Services

The GWS Technology Strategy Director is a senior individual contributor within t...

Location

United States , Menlo Park

Salary:

219000.00 - 282000.00 USD / Year

Meta

Expiration Date

Until further notice

Requirements

12+ years of progressive experience in technology strategy, product management, or enterprise technology consulting, with a significant portion focused on global workplace services, facilities management, or a closely related operational domain
At least 5 years of experience in a people leadership role managing teams and cross-functional technology programs at scale
Demonstrable track record of developing and executing technology roadmaps in complex, multi-stakeholder environments, with comfort operating at both the strategic and operational levels
Strong working knowledge of the GWS technology landscape, including familiarity with leading IWMS platforms (such as Archibus, Planon, IBM TRIRIGA, or ServiceNow WSD), smart building and IoT technologies, and the vendor ecosystems that serve Facilities and Culinary functions
Solid understanding of enterprise IT governance, architecture principles, and cybersecurity fundamentals, sufficient to engage credibly with Enterprise Engineering counterparts
Exceptional communication and stakeholder management skills, with the ability to translate complex technical concepts for non-technical audiences, build trusted relationships across organizational levels, and drive alignment among teams with competing priorities
Strategic thinking — ability to develop a long-term technology vision and translate it into a sequenced, actionable roadmap
Stakeholder influence — skilled at building consensus across senior stakeholder groups, combining organizational authority with cross-functional influence to drive alignment on technology priorities
Commercial acumen — confident in building business cases, managing vendor contracts, and optimizing technology spend
Technical credibility — sufficient depth of technical knowledge to engage meaningfully with Enterprise Engineering, vendors, and implementation partners

Job Responsibility

Define and maintain a multi-year, AI-native technology roadmap that serves the needs of the GWS portfolio, encompassing the identification, evaluation, and prioritisation of technology platforms and tools across all GWS sub-functions — from Integrated Workplace Management Systems (IWMS) and space planning tools to smart building infrastructure and culinary management platforms
Ensure the roadmap is grounded in business need, financially defensible, and clearly sequenced to account for organisational capacity and interdependencies with the broader Enterprise Engineering technology estate
Set the strategic technology agenda across GWS partner teams, making prioritisation decisions that balance competing business needs and ensure technology investments deliver measurable value
Maintain structured, ongoing engagement with Enterprise Engineering (architecture standards, cybersecurity, network infrastructure, enterprise system integration, data governance), Real Estate (portfolio management platforms, lease administration tools, transaction management systems, space analytics), Facilities Delivery (IWMS, CMMS, IoT sensor networks, energy management, occupancy analytics), Culinary (point-of-sale systems, ordering and fulfilment platforms, inventory management, digital menu and wayfinding), and Global Security (integrated security systems, platform integration, vendor and technology governance, innovation and emerging tech, AI-native operations)
Gather requirements, surface emerging needs, resolve competing priorities, and ensure technology investments deliver measurable value to each operational domain
Own the governance framework for the GWS technology vendor and partner ecosystem, including leading vendor selection processes (RFI/RFP), negotiating contracts in partnership with Procurement and Legal, and establishing performance management mechanisms
Maintain a clear view of the full vendor landscape, identifying opportunities to consolidate, rationalise, or modernise the tooling portfolio over time
Ensure all GWS technology initiatives are developed and deployed in alignment with Enterprise Engineering standards, policies, and architectural principles
Serve as the GWS Central Operations team's representative in relevant IT governance forums, ensuring new tools and platforms meet security standards, integration requirements, and data management obligations before deployment
Advocate within Enterprise Engineering for the unique operational needs of the GWS environment, including real-time operational systems, building automation protocols, and OT/IT convergence considerations

What we offer

bonus
equity
benefits

Fulltime

Principal Associate, Risk and Compliance, Global Workplace Services

Principal Associate, Risk and Compliance, Global Workplace Services At Capital O...

Location

United States , Plano, Texas; Chicago, Illinois; Richmond, Virginia; McLean, Virginia; New York, New York

Salary:

Not provided

Capital One

Expiration Date

Until further notice

Requirements

Bachelor's Degree or military experience
At least 3 years of risk management experience
At least 3 years of experience in organizational strategy, project management, or business analytics

Job Responsibility

Build relationships and collaborate with cross-functional stakeholders across multiple departments to understand processes and drive results
Proactively manage risk management initiatives, tasks, and activities in order to reduce the residual risk within the business
Provide risk advice and guidance to business areas, as required
Execute deliverables that support internal governance processes
Act as issue manager on events and issues related to the business, including project management of remediation activities
Monitor for new applicable laws and implement processes / procedures to comply
Coordinate the delivery of materials requested in audits and exams, coordinating with various stakeholders across the lines of defense
Participate in and execute other special projects for the team on an as needed basis

What we offer

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
comprehensive, competitive, and inclusive set of health, financial and other benefits

Fulltime

Global Workplace Services, Business Planner

This role is responsible for driving comprehensive business planning for Global ...

Location

United States , Menlo Park

Salary:

145000.00 - 205000.00 USD / Year

Meta

Expiration Date

Until further notice

Requirements

Budgeting Expertise: Proven experience in developing, owning, and managing annual/quarterly planning cycles, including advanced knowledge of Zero-Based Budgeting (ZBB) principles and driver-based modeling, budget/forecast inputs, projections, and assumptions, and facilitate workbook completion
Financial Analysis & Reporting: Analytical skills to perform in-depth analysis (Forecast v Budget, Forecast v Actuals, budget impact), create real-time budget trackers, and develop operational variance commentary. Proven experience educating and advising business leaders on root cause analysis, financial impacts, and efficiency opportunities. Experience in preparing detailed financial forecasts and plans for operational and capital expenses
Financial Operations & Compliance: Expertise in core financial operations, including managing and maintaining cost classification (Project Codes, Purchase Categories, Entities, Locations), coordinating PO coding for accurate cost tracking (including SEC reporting requirements for GSEP/Section 16 officers), and processing/reconciling monthly actuals
Accrual Management & Expense Reporting: Demonstrated experience coordinating the accrual process, including working with POCs, training, and managing supplier accrual timeliness/accuracy. Experience with complex accrual transactions and managing reclassification files to ensure costs are allocated to the correct GL accounts
Stakeholder Management & Coordination: Proven experience partnering with stakeholders (GWS leaders, Finance, Source to Pay, Accounting) to coordinate calendars, assumptions, and guide financial decision-making including scheduling and facilitating multi-level variance reviews
Data Management & Ad-Hoc Analysis: Proven experience leveraging data to perform ad-hoc impact analysis (e.g., managed service transitions, re-organizations, operating model changes), manage data correction/cleanup, and develop and maintain comprehensive reporting dashboards (e.g., Forecast tracking)

Job Responsibility

Business Planning (OPEX/CAPEX): Lead annual and quarterly planning cycles, owning the process, inputs, projections, and assumptions, particularly utilizing driver-based Zero-Based Budgeting (ZBB) to develop detailed bottoms-up budget plans
Develop and own detailed financial forecasts and plans for operational and capital expenses, incorporating global assumptions, site-specific factors, and stakeholder approvals
Partner closely with business leaders to build, review, and align spending with strategic priorities and approved budgets
Analysis & Variance Management: Perform in-depth insight analysis (Forecast vs. Budget (FvB), Forecast vs. Actuals (FvA), Budget impact analysis, etc.)
Create operational variance commentary and educate business leaders on background and root cause analysis for variances
Schedule and facilitate multiple levels of review for identifying and reviewing variances from the budget owners to pillar leader level
Advise business leaders on possible efficiencies or necessary decisions (e.g., increasing backfill times, headcount reduction, or providing business explanations) to manage overruns and stay within budget
Business Operations & Compliance: Review and validate Purchase Order (PO) coding to ensure proper tracking of costs, including those subject to SEC reporting requirements
Process and reconcile monthly actuals, including extracting and categorizing expenses by country and GL accounts post-AP close
Manage the submission of the reclassification file to correct expense coding (e.g., separating utilities, allocating costs to correct GL accounts)

What we offer

bonus
equity
benefits

Fulltime

Digital Workplace Technologies Leader / IT Services Manager

As Digital Workplace Technologies Leader / IT Services Manager (m/f/d), you will...

Location

Switzerland , Opfikon

Salary:

Not provided

Coca-Cola HBC

Expiration Date

Until further notice

Requirements

Higher education in Information Technology or a related technical field
3–5 years of experience in system support, service desk environments, or Digital Workplace operations
Proven people‑management skills with the ability to motivate teams and drive a strong service culture
Strong customer focus and the ability to act as a trusted IT partner for the business
Solid technical expertise across modern Digital Workplace environments, including device lifecycle management, Microsoft 365, networking fundamentals, telephony/mobile services, ITSM processes, and security/compliance requirements
Track record of delivering digital solutions and services for large and diverse user groups
Excellent organizational and project‑management skills, with the ability to manage multiple initiatives in parallel
Valid driving license since role requires occasional travel across sites
Fluency in German and English (spoken and written)

Job Responsibility

Lead and develop the contractor-operated Digital Workplace Technologies team, promoting a strong service culture and customer-focused mindset
Act as the primary IT partner for the local business regarding workplace technologies and employee experience
Work closely with the Country DTPS Director and other Functional Platform Leaders to align local priorities with global IT strategy
Ensure smooth delivery and adoption of centrally provided workplace services, including Service Desk, endpoint devices, collaboration platforms, mobile services, and print services
Drive adherence to IT Service Management processes (Incident, Request, Change, Problem)
Assure workplace technologies are operated in line with corporate cybersecurity policies, GDPR, and audit requirements
Implement Digital Workplace projects and technology rollouts in collaboration with central platform teams
Identify opportunities to improve employee productivity and simplify the IT support experience
Manage relationships with local vendors and service providers supporting workplace services
Ensure efficient use of resources and manage the local IT budget (CAPEX and OPEX)

What we offer

Coaching and mentoring programs
Company shares
Development opportunities
Discounts
Day off for your birthday
Learning programs
Volunteering Opportunities
Wellbeing program

Manager, Market Manager - Workplace Ops

At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is ...

Location

Mexico , Mexico City

Salary:

Not provided

Capital One

Expiration Date

Until further notice

Requirements

Bachelor's Degree
At least 5 years of experience in Facilities Management or Relationship Management
At least 3 years of experience managing facilities for multiple locations

Job Responsibility

Lead third-party providers responsible for facilities, space planning, moves, food and beverage services, hospitality, conferencing, AV and print/mail services
Understand service provider scope of work and KPIs to monitor and report on vendor performance
Identify, recommend/document and implement ways to drive optimal utilization of the facilities
Promote operational excellence in customer service and a seamless user experience across providers
Empower service providers to be innovative and deliver transformational ideas/results
Maintain landlord relationships and engage with landlords facilities team as required
Partner with internal Capital One stakeholders such as Finance, HR, Risk, Legal, IT, Supplier Management and other lines of business
Partner with cross-functional teams at all levels and serve as a trusted real estate expert internally and externally
Deliver high-performing results while balancing customer needs and communicating Global Workplace Services strategies and best practices
Role model a positive work environment through engagement and team building activities

Fulltime

Select Country

Global Workplace Services Manager

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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