Global Workforce Management Specialist Job at Eucalyptus (Manila)

Program Management Specialist

As a Contingent Workforce Program Management Specialist, you will play a key rol...

Location

India , Hyderabad

Salary:

Not provided

Teradata

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree, preferably in Business Administration
10+ years of experience in a business environment
staffing industry experience is a plus
Proficiency in MS Outlook, Excel, and Word
Experience with SAP Fieldglass, Financial Force PSA, Oracle ERP, and Workday preferred
Knowledge of financial reporting, accrual accounting, PO budgeting, and payment reconciliations
Strong attention to detail and ability to reconcile reports from multiple sources
Excellent verbal and written communication skills
Ability to work independently under pressure
Administrative and clerical skills

Job Responsibility

Assisting with daily recruitment tasks to ensure a positive experience for hiring managers and contractor candidates
Auditing candidate files and maintaining compliance within Fieldglass
Running specialized reports to support workforce management and financial planning
Managing KPIs and creating dashboards for global monitoring
Coordinating job requisitions and approvals
Overseeing compliance activities such as background checks, drug testing, and security clearance validation
Administering assessments and pre-screening candidates in Fieldglass
Communicating with stakeholders for strategic sourcing and hiring
Solving critical issues related to contingent workforce management
Maintaining process and training documentation

Fulltime

Global Mobility Senior Manager

The role involves strategic oversight of global mobility programs, ensuring alig...

Location

Japan , Tokyo

Salary:

12000000.00 - 14000000.00 JPY / Year

Randstad

Expiration Date

June 29, 2026

Requirements

Minimum of 5 years of experience in global mobility, compensation & benefits (C&B), or international HR
Deep knowledge of international immigration laws, tax regulations, and compliance standards
Strong client service orientation with the ability to provide excellent support to employees and managers
Proven leadership and people management skills, with the ability to foster teamwork and motivate team members
Expertise in building and enhancing team performance
Capability to work effectively with cross-functional teams such as HR, Finance, Legal, and external vendors
Excellent verbal and written communication skills in both Japanese and English
Ability to manage multiple projects simultaneously and prioritize tasks efficiently
Strong problem-solving skills, with an aptitude for identifying issues and implementing effective solutions
Adaptability and flexibility to respond to changing business needs and provide strategic support

Job Responsibility

Strategic Oversight of Global Mobility Programs: Provide vision and direction for global mobility initiatives, ensuring alignment with organizational goals and long-term talent strategies
Policy Design and Governance: Oversee the development and implementation of comprehensive global mobility policies, ensuring adherence to international standards, legal compliance, and inclusive practices
Cross-Functional Coordination: Collaborate with senior leaders across HR, payroll, finance, and legal departments to ensure seamless execution of international assignments and strategic talent management
Vendor Partnerships and Relationship Management: Establish and optimize relationships with external service providers, including immigration consultants, relocation specialists, and tax advisors, to deliver exceptional service quality
Risk Management and Compliance: Monitor and mitigate risks associated with international assignments, including legal liabilities, tax implications, and geopolitical challenges, by implementing proactive measures
Global Talent Strategy Integration: Contribute to the design and execution of strategies that enhance talent mobility within and across regions, fostering a resilient and diverse workforce
Financial Planning and Budgeting: Oversee budget allocation for global mobility programs, ensuring cost efficiency while maintaining a high standard of support for expatriates
Data Analytics and Insights: Leverage data to provide actionable insights on global mobility trends, program effectiveness, and talent outcomes, enabling evidence-based decision-making
Continuous Improvement and Innovation: Monitor global mobility operations and identify areas for improvement. Lead initiatives to innovate processes, implement technology, and adopt industry best practices to enhance efficiency and effectiveness
Leadership and Team Development: Mentor and guide the Global Mobility team, fostering professional growth and cultivating expertise within the department

What we offer

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厚生年金保険
雇用保険
土曜日
日曜日
祝日

Fulltime

Manager, Performance Management

The Manager, Performance Management, will lead the build, launch, and ongoing op...

Location

United States

Salary:

140100.00 - 186700.00 USD / Year

General Motors

Expiration Date

Until further notice

Requirements

8+ years of HR, Employee Relations, Performance Management, or related leadership experience
Bachelor's Degree required
Proven experience leading large-scale process design, transformation, or centralization efforts
Strong understanding of performance management frameworks and case management best practices
Experience managing global teams and navigating country-specific employment requirements
Ability to partner effectively with senior leaders, HRBPs, Legal, and technical teams
Expertise in change management and stakeholder engagement
Strong analytical skills and ability to interpret workforce and performance data
Prior experience with Workday or similar HRIS systems preferred

Job Responsibility

Lead the build effort required to stand up the Performance Management function, including development of global standards, definitions, and process maps
Design and finalize global SOPs, templates, manager guidance, and country-specific localization for informal vs. formal performance management
Partner with Workday teams to define, configure, and test workflows to support intake, case tracking, reporting, and closure
Develop change management, communication, and training plans to support HRBPs, managers, and regional SMEs during transition
Oversee transition from Field HR Business Partners to centralized ownership of formal performance management cases
Manage the global team of Specialists responsible for case intake, administration, documentation, tracking, escalations, and KPI reporting
Monitor global case volume, team workload, and quality metrics
adjust capacity plans and processes as needed
Ensure compliance with country-specific legal requirements and partner closely with Legal and regional SMEs
Lead continuous improvement cycles, including KPI reviews, quarterly business reviews, and SOP updates

What we offer

medical
dental
vision
Health Savings Account
Flexible Spending Accounts
retirement savings plan
sickness and accident benefits
life insurance
paid vacation & holidays
tuition assistance programs

Fulltime

Manager, Corporate IT

As the Manager of Corporate IT, you'll lead our global IT infrastructure, servic...

Location

United States , Austin

Salary:

Not provided

Dialpad

Expiration Date

Until further notice

Requirements

8-10 years of progressive experience in Information Technology, Infrastructure Management, or Corporate IT Security
Demonstrated experience managing scalable IT infrastructure and security programs within a SaaS company is highly preferred
3-5 years of experience successfully managing and leading a technical team, preferably in a global environment
A customer-service mindset with a focus on delivering high-quality user experiences
Proven experience in operating and managing security, automation technology, and automation programs
Experience in configuring, deploying, and leading: Implementation and governance of cloud-based identity and access management (IAM) and identity provider (IdP), including Okta, Google Workspace, SSO, SAML, and SCIM across enterprise environments
Mobile Device Management systems (MDM), such as Jamf, Kandji, Microsoft Intune
Administration of core enterprise SaaS platforms (e.g., Google Workspace, Atlassian), including provisioning automations and integration workflows
IT assets including endpoints, office networking, and A/V conferencing systems
Demonstrated ability to own and deliver complex, cross-functional IT projects

Job Responsibility

Team Leadership: Lead, mentor, and manage a current global team of six (6) IT specialists
Staff Development: Conduct performance reviews, identify training opportunities, and manage career development plans for direct reports
Global Support Management: Oversee and coordinate all IT service delivery and support across 11 international office locations and the distributed remote workforce
Cross-Functional Collaboration: Partner effectively with various departments (e.g., HR, Finance, Facilities/Workplace) globally to understand their IT needs
Project Ownership: Take ownership of major IT projects from initiation through deployment
Infrastructure Management: Oversee the design, implementation, and maintenance of all corporate IT infrastructure
Service Desk Operations: Ensure the efficient operation and continuous improvement of the global IT service desk
Technology Strategy: Develop and execute the long-term technology roadmap for corporate IT
Security of Corporate IT Services: Partner closely with the Security team to design, deploy, and operate robust IT security solutions
Incident Response: Collaborate with the Security team in supporting threat detection and response processes within the Corporate IT environment

What we offer

Competitive benefits and perks
Robust training program
Inclusive office environment
Certified Great Place to Work

Fulltime

Specialist, Workforce Management

As a Specialist, Workforce Management (WFM), you will play an integral role in d...

Location

Philippines , Taguig

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

3–5 years of relevant experience in workforce management, operational excellence, or data analytics
Strong analytical skills with the ability to interpret performance trends
Proficiency in Excel, with hands-on experience using MS SQL, Tableau, or Power BI
Experience with global WFM programs or systems preferred
Attention to detail and commitment to data integrity
Strong written and verbal communication skills
Ability to manage multiple tasks and meet deadlines in a fast-paced global environment
Experience collaborating in multicultural teams is preferred
Bachelor’s degree in a related field required

Job Responsibility

Support Performance Coaches in monthly performance reviews and resource optimization analytics and driving adherence to governance standards
Validate and analyze historical and operational data for accurate forecasting and planning
Maintain and update workforce capacity plans to align resources with workload requirements
Assist in managing WFM platforms and tools, ensuring system data accuracy and integrity
Prepare clear, consistent reports and dashboards that drive informed decision-making
Provide operational and analytical support for initiatives to improve workforce optimization and efficiency
Help maintain WFM documentation, including processes, policies, and frameworks

What we offer

Personalized benefits that support personal well-being and growth
Supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health

Fulltime

Senior Workforce Management Specialist

Adyen’s Support organization is scaling rapidly, creating the need for a central...

Location

Netherlands , Amsterdam

Salary:

Not provided

Adyen

Expiration Date

Until further notice

Requirements

6+ years of experience in Capacity/Workforce Management or forecasting within a high-growth or global support environment
Proven experience building WFM foundations or significantly evolving WFM processes in a scaling organization
Deep understanding of forecasting, capacity planning, scheduling, and real-time adherence
Hands-on experience with WFM tools and platforms such as NICE, Verint, UKG or Teleopti etc, including technical configuration or system administration
Strong analytical skills with the ability to translate complex data into operational and business insights
Comfortable navigating ambiguity and creating structure in a blank-slate environment
Strong communication and stakeholder management skills, with the ability to influence without formal authority
Proactive, solutions-oriented, and motivated by building systems that enable teams to perform at their best

Job Responsibility

Build the foundational Workforce Management capability within Adyen Support, helping define the core processes, tools, and ways of working
Design and own short- and long-term forecasting and capacity planning models across multiple regions, time zones, and support channels
Support the selection, implementation, and technical configuration of Adyen’s first global WFM tool ensuring data accuracy and scalability
Develop standardized scheduling strategies and optimized shift patterns that balance service levels, utilization, and team wellbeing
Establish real-time and intraday management practices to respond quickly to volume fluctuations and ensure service continuity
Create automated reporting and dashboards to track performance against key KPIs such as SLA, forecast accuracy, utilization, and occupancy
Partner with Regional Team Leads and Support leadership to translate data insights into clear, actionable staffing decisions
Collaborate with Product and Engineering to explore automation and AI-driven improvements in forecasting and workforce planning
Continuously identify opportunities to improve WFM processes, models, and systems as the function matures

Senior Global People Operations Specialist

We are looking for a Senior Global People Operations Specialist to join our Peop...

Location

United States , San Francisco

Salary:

140000.00 - 170000.00 USD / Year

Vercel

Expiration Date

Until further notice

Requirements

7+ years of HR Operations experience with a focus on employee lifecycle management, HR systems, and vendor coordination
Proven track record working within global or hypergrowth tech environments
Deep understanding of US and EMEA employment policies and practices
Experience working with global teams and collaborating across time zones
Experience working with EOR providers and benefits vendors across multiple EMEA and APAC countries
Experience working in global mobility - immigration, visas, international relocations and transfers
Demonstrated ability to manage escalations, navigate complexity, and deliver solutions that scale
High integrity and discretion when dealing with sensitive employee data and situations
Obsessive over the details and have expertise in developing internal documentation or process guides
Have contributed to building or improving internal knowledge systems or employee-facing support content

Job Responsibility

Serve as the first escalation point for employee and manager HR-related queries
Manage and continuously improve onboarding, offboarding, and related People Ops workflows for employees globally
Drive global mobility programs, including immigration, relocation, and international transfers
Oversee day-to-day vendor relationships with global EOR and benefits providers across 25+ countries
Maintain and evolve documentation for key People Ops processes, policies, and standard operating procedures
Support internal projects to enhance systems, tools, and operational efficiency within the People function
Partner with HRBPs and business leaders to execute employee lifecycle changes and ensure data integrity in core HR systems
Partner with our Legal team to ensure compliance activities related to local labor regulations and internal policy updates
Act as liaison to the Workplace team, ensuring seamless coordination and onsite support for employees and office operations
Partner with the payroll team on both US and non-US leave management and assist with the accurate and timely closure of bi-monthly payroll

What we offer

Competitive compensation package, including equity
Inclusive Healthcare Package
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
Flexible Time Off
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed

Fulltime

Manager, Corporate IT

As the Manager of Corporate IT, you'll lead our global IT infrastructure, servic...

Location

Canada , Vancouver

Salary:

117600.00 - 145200.00 CAD / Year

Dialpad

Expiration Date

Until further notice

Requirements

8-10 years of progressive experience in Information Technology, Infrastructure Management, or Corporate IT Security
Demonstrated experience managing scalable IT infrastructure and security programs within a SaaS company is highly preferred
3-5 years of experience successfully managing and leading a technical team, preferably in a global environment
A customer-service mindset with a focus on delivering high-quality user experiences
Proven experience in operating and managing security, automation technology, and automation programs
Experience in configuring, deploying, and leading: Implementation and governance of cloud-based identity and access management (IAM) and identity provider (IdP), including Okta, Google Workspace, SSO, SAML, and SCIM across enterprise environments
Mobile Device Management systems (MDM), such as Jamf, Kandji, Microsoft Intune
Administration of core enterprise SaaS platforms (e.g., Google Workspace, Atlassian), including provisioning automations and integration workflows
IT assets including endpoints, office networking, and A/V conferencing systems
Demonstrated ability to own and deliver complex, cross-functional IT projects

Job Responsibility

Lead, mentor, and manage a current global team of six (6) IT specialists, fostering a culture of high performance, collaboration, and continuous improvement
Conduct performance reviews, identify training opportunities, and manage career development plans for direct reports
Oversee and coordinate all IT service delivery and support across 11 international office locations and the distributed remote workforce, ensuring consistent quality and availability of services
Partner effectively with various departments (e.g., HR, Finance, Facilities/Workplace) globally to understand their IT needs, align service delivery, and support business objectives
Take ownership of major IT projects from initiation through deployment, ensuring they are delivered on time, within budget, and meet established technical and business requirements
Oversee the design, implementation, and maintenance of all corporate IT infrastructure, including networking, servers (on-premises and cloud), telecommunications, and end-user computing
Ensure the efficient operation and continuous improvement of the global IT service desk, focusing on high service levels and user satisfaction
Develop and execute the long-term technology roadmap for corporate IT, ensuring it scales with the company's growth and remains current with industry best practices and technology innovations (e.g., AI, Agentic AI)
Partner closely with the Security team to design, deploy, and operate robust IT security solutions, ensuring the protection of corporate infrastructure and data
Collaborate with the Security team in supporting threat detection and response processes within the Corporate IT environment

What we offer

Competitive benefits and perks
Robust training program
Inclusive office environment
Recognized Great Place to Work culture

Fulltime

Global Workforce Management Specialist

Eucalyptus

Location:
Philippines , Manila

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 11, 2026

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