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Global Travel Sourcing and Operations Manager

United States, California Employment contract 101600.00 - 152500.00 USD / Year · Job Posted June 15, 2026
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Job Description

The Global Travel Sourcing and Operations Manager will oversee the end-to-end travel management for Teradata, a program spanning thousands of travelers across multiple continents with significant annual spend. This role requires extensive knowledge and understanding of global travel management, with a focus on operational excellence, stakeholder engagement, and strategic sourcing.

Job Responsibility

  • Manage KPIs and processes to monitor the success of the travel program
  • Generate relevant reports to inform decisions with stakeholders
  • Drive travel operations and stakeholder groups
  • Act as the subject matter expert for the travel category
  • Influence policy thinking
  • Support Director with design, implementation, and management of global travel strategy
  • Support Director with development and enforcement of travel policies
  • Drive the shift from traditional support model to technology-driven model using Navan
  • Partner with finance, HR, legal, security, and department heads
  • Provide quarterly updates to key stakeholders
  • Manage global TMC relationships
  • Negotiate preferred rates and monitor supplier performance
  • Support and maintain working relationships with vendors
  • Leverage supplier expertise
  • Structure and negotiate supplier agreements
  • Conduct and evaluate RFPs
  • Manage supplier performance
  • Brief key stakeholders
  • Act as liaison
  • Answer general travel questions
  • Ensure training materials are current
  • Update travel information on intranet
  • Address issues and escalations
  • Manage VIP travelers list
  • Collaborate on integrations
  • Monitor platform usage
  • Proactively address traveler pain points
  • Assist during crisis events
  • Optimize traveler journey
  • Develop and lead Travel Super User Group
  • Conduct annual travel survey
  • Analyze travel data
  • Utilize real-time analytics
  • Work with Director to create dashboards
  • Ensure business units have access to spend data
  • Research and report on travel work streams
  • Coordinate communications
  • Facilitate communication between vendors and partners
  • Deliver business unit specifics around compliance
  • Analyze card reporting
  • Support HR off-boarding
  • Review travel policy compliance
  • Provide change management strategies
  • Maintain procedures for policy awareness
  • Manage savings initiatives
  • Collaborate with HR, finance, tax, compliance
  • Oversee traveler safety and incident response

Requirements

  • Bachelor's degree in Business Administration, Travel Management, or a related field
  • Minimum of 8 years of experience in travel management, sourcing, and operations
  • Strong knowledge of travel industry dynamics, regulatory frameworks, and supplier management
  • Excellent analytical, negotiation, and communication skills
  • Ability to work effectively with cross-functional teams and stakeholders at all levels
  • Proficiency in travel management platforms and booking tools (e.g., Navan, Concur, Egencia, or equivalent)
  • Experience with corporate expense management platforms (e.g., Concur Expense, Workday Expenses, Coupa, or equivalent)
  • Demonstrated ability to manage global programs across multiple time zones and regions

Nice to have

  • Experience with the Navan travel management platform
  • Experience with remote-first or distributed workforces
  • Familiarity with sustainability and carbon reporting in business travel
  • Knowledge of emerging travel technology solutions, including NDC content and integrated HRIS
  • CTE (Certified Travel Executive) or GTP (Global Travel Professional) certification
  • Experience managing EMEA and/or APAC regional travel programs

What we offer

  • Health care
  • Life and disability insurance
  • Retirement savings
  • Time-off programs
  • 401(k)-retirement savings plan
  • Annual incentive plans

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