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We are seeking a Global Transmission Engineer to ensure high availability, stability, and performance of optical transmission networks and platforms across the Vodafone Global Network, supporting both internal platforms and enterprise customer services on a 24x7 basis.
Job Responsibility:
Provide end-to-end operational ownership for global transmission networks to meet agreed SLA and KPI targets
restore service for complex, multi-technology incidents, minimising mean time to repair and acting as subject matter expert during major incidents
support network build, provisioning, infrastructure maintenance, and onboarding of new networks and systems
plan, manage, and support change and project activities with a strong focus on risk mitigation and zero change-related incidents
perform root cause analysis for major incidents and escalations, contributing to technical reports for customers and senior management
collaborate with internal teams, suppliers, and partners to resolve faults and deliver customer-focused outcomes
prepare detailed performance and benefit analysis, while continuously improving operational processes and team effectiveness
Requirements:
experienced transmission or optical network professional with strong hands-on exposure to SDH, DWDM, OTN, and Ethernet technologies
confident in working with network management and operational support systems such as Ciena, Huawei, Infinera platforms, and associated EMS/NMS tools
calm, resilient, and methodical when working under pressure in a real-time operational environment
clear and inclusive communicator, able to engage effectively with customers, suppliers, and colleagues across multiple regions
committed to quality, security standards, knowledge sharing, and continuous self-development
What we offer:
Opportunity to work on large-scale, global transmission networks supporting critical customer services
exposure to complex, multi-vendor optical technologies in a 24x7 international operations environment
a collaborative culture that values learning, process improvement, and customer-focused delivery
the chance to contribute directly to network reliability and customer experience across global markets