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The Global Trade Supervisor plays a critical leadership role in managing the day-to-day of regional trade operations and ensuring compliance with global import and export regulations. This position manages a team of trade specialists, providing guidance, support, and oversight to maintain operational excellence and regulatory integrity. The Supervisor is responsible for coordinating trade activities, resolving escalated issues, and driving process improvements. By aligning trade operations with corporate strategy and regulatory requirements, this role helps protect the company from compliance risks, supports global supply chain efficiency, and contributes to long-term business success.
Job Responsibility:
Supervise a team of trade professionals, providing coaching, performance feedback, and development opportunities
Allocate resources and prioritize tasks to ensure timely and compliant execution of trade activities
Foster a collaborative and high-performing team culture focused on accuracy, accountability, and continuous improvement
Manage day-to-day import and export operations, including documentation, classification, valuation, and broker coordination
Monitor shipment flows and customs clearance processes to prevent delays and ensure compliance
Collaborate with supply chain, logistics, and legal teams to align trade operations with business needs
Oversee adherence to international trade regulations, including customs laws, export controls, and sanctions
Ensure internal policies and procedures are consistently followed and updated in response to regulatory changes
Serve as a point of escalation for complex compliance issues and coordinate resolution with internal and external stakeholders
Prepare for and lead internal and external audits, including those by customs and regulatory agencies, ensuring audit readiness through accurate documentation and compliance practices
Oversee identification and assessment of compliance risks across trade activities, ensuring mitigation strategies are implemented, and risk logs are maintained with timely completion of corrective actions
Participated in investigations into trade discrepancies or violations, providing detailed reports and recommendations to senior leadership to ensure resolution and adherence to compliance standards
Drive initiatives to streamline trade processes and improve operational efficiency
Lead implementation of trade automation tools and systems enhancements
Monitor key performance indicators (KPIs) and use data analytics to inform decision-making and identify opportunities for improvement
Act as a liaison between internal departments (e.g., Supply Chain, Legal, Finance) and external partners (e.g., customs brokers, freight forwarders)
Facilitate cross-functional meetings to address trade-related challenges and align on compliance strategies
Develop and deliver compliance training, support the creation of operational frameworks, and promote a culture of continuous learning
Perform duties consistent with the company’s AAP/EEO goals and policies
Performs other duties as required/assigned by the manager
Requirements:
A bachelor's degree or equivalent in supply chain management or a related field of business
5+ years of related experience in the Global Trade, Logistics, Transportation, Distribution, Supply Chain or finance industry
2+ years of management experience with direct reports and/or indirect leading of teams/mentoring, and coaching experience required
Strategic Communication
Team Leadership
Professionalism
Trade Compliance & Risk Management
Process Optimization
Data Analysis & Interpretation
Project Oversight
Nice to have:
Additional certification, such as a US Customer broker license