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Join HSBC’s Global Trade Solutions team and help clients navigate emerging trends, risks, and opportunities with innovative trade solutions. As a Sales Manager, you will manage customer relationships, identify new revenue streams, and develop strategies to promote trade and receivables finance products.
Job Responsibility:
The role holder is responsible for consultative selling, implementation and management of GTRF products to customers and prospects and managing existing GTRF relationships to promote increased profitability and relationship depth, while minimizing risk
Develop new revenue streams by identifying and selling innovative GTRF solutions to a portfolio of clients thus maximizing commercial profitability and relationship depth
Responsibility for pricing, reviewing and negotiating the full range of GTRF services together with effecting any cost reduction initiatives required by the Group
Drives best practice in lending and risk policies ensuring this remains in line with economic and market practices
Manage a client portfolio in order to maintain existing and generate new income for the business
Undertake sector/portfolio planning and client monitoring/contact
Develop effective strategies for maintaining and growing a client portfolio in order to maintain and generate new income for the Group
Manage portfolio customers and follow end to end CM process as defined by Business Development Transformation
Manage costs within plan, keep losses to a minimum and identify any cost reduction initiatives
Promote awareness of GTRF products, strategies and competitor information amongst the RM and other strategic business communities
Maintain awareness of the applicable regulatory and business environment: understand audit, tax and legal implications and changes as they affect the customers and the Bank
Develop an appropriate calling plan to efficiently and effectively achieve goals and objectives
Through consultative selling, design and implement workable, innovative solutions for customers’ individual needs plus generate and receive quality referrals for/from other parts of the Group
Where appropriate undertake professional presentations etc. to customers in support of potential opportunities portraying HSBC in the best possible light against a backdrop of competition from local, regional and/or global banks
Maintain and enhance the image of HSBC through the planning and execution of conferences, industry sector days, internal & external client road shows, active participation in industry associations and other such suitable events
Maintain close liaison with intra country, intra region and cross regional colleagues/stakeholders so as to provide input into the strategic direction of Sales, Product and Client Management functions and to the overall direction of GTRF regional and global business
Be a team player. Work with the team members and colleagues in order to perform the role the best of abilities
Demonstrating excellence in sales and following end to end sales process as defined internally
Be self-motivated and achieve results in the face of setbacks
Keep management informed of progress/obstacles towards sales targets
Ensure compliance monitoring is in place in accordance with HSBC and regulatory standards
Ensure all CM Sales activity documentation is complete to provide performance tracking and targeting future sales efforts
Continually assess the CM Sales processes to identify improvements
Keep Team leader informed of any obstacles, issues etc
Compliance with and management of sales suitability risks and requirements
Ensure all completed sales and prospecting activity documentation is appropriately completed, approved and stored to provide performance tracking, targeted future sales efforts and compliance with sales and transactional suitability guidelines and requirements
Successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required
Requirements:
Extensive knowledge of global trade and receivables finance, services, products and techniques
Extensive knowledge of the market & market trends, competitive environment and regulatory environment
Detailed knowledge of GTRF back and front office area
Detailed knowledge if Credit & Risk including techniques to mitigate risk
Broad knowledge of HSBC Group companies and product ranges
Sales & Client Management experience at a senior level including dealing with senior executives plus a proven sales record
Proven ability in identifying and meeting customer needs through matching a broad range of products and services
Strong credit assessment skills, particularly with regard to more complex and structured facilities with an international dimension
Proven ability to deliver creative and flexible customer solutions
Ability to understand a customer’s business and the fundamentals of running a business
Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues
Ability to interact with business customers at all levels
Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders
Excellent time management, planning and organisation skills
Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations
Strong analytical skills
Nice to have:
Bachelor’s Degree
Global Trade Solutions related industry qualifications
What we offer:
HSBC is committed to building a culture where all employees are valued, respected and opinions count