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The Global Trade Operations analyst is responsible for supporting Avanos’ international supply chain activities are compliant with U.S. and foreign customs laws and regulations. Including ensuring shipments are customs cleared within our service level agreements; coordinating with our customs brokers and agents to resolve any customs, carrier or other government agency holds; act as subject matter expert for imports and exports; providing accurate trade data to brokers and forwarders; generating statements of origin as requested; gathering data and reporting key metrics, and other duties as assigned.
Job Responsibility:
Generate and prepare inbound / outbound shipping reports to track and monitor imports / exports and resolve any clearance exceptions
Identify, address and resolve import shipment issues and customs clearances including troubleshooting root cause of issues and requests, obtaining & providing any necessary FDA, HTS, country of origin, or ISF data, providing clear, concise responses to customs brokers / agents, escalating as required to the appropriate team member
Monitor import goods receipt to file any post entry corrections
Identify, address and resolve outbound shipment issues for exports
Assist export customer service resolving document requirements and EEI filings required for export clearances
Provide accurate export documentation to appropriate business partners
Provide clear, concise shipping instructions were necessary
Support CTPAT cargo security program through the adding, tracking and status reporting of business partners management, including conflict minerals and forced labor analysis
Research, monitor and work weekly restricted party screening reports including escalations
Provide meaningful metrics and KPI for trade activity reporting including weekly operations and broker or forwarder metrics
Assist with documenting and updating procedures, including trade compliance manual
Assisting foreign affiliates with trade compliance activities and requests (e.g. data management, metrics, reporting)
Live our cultural values: Accountability, Global Collaboration, Efficiency, Purposeful Innovation and Caring
Providing trade compliance support to other regions
And the other activities related to the position
Requirements:
4-6 years direct or related experience
Bachelor's Degree, equivalent degree, or related experience
Demonstrates critical thinking skills and ability to be detailed orientated
Knowledge of ERP, Automated Commercial Environment (ACE), other trade management systems
Experience in Microsoft applications
Excellent customer service skills
Excellent written and verbal skills
Ability to work at least three days per week (ideally Tuesday – Thursday) in the office or be available for onsite workshops when required
Nice to have:
Excellent research and analytical skills a plus
Experience in processing US import and/or export customs declarations
Experience with US Tariff Classification and / or Country of Origin determination
Experience with SAP, global trade management systems, or TMS
Licensed Customs Broker, CCS, CES a plus
What we offer:
generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting