Global Technical Support Director Job at Bentley Systems

Global Production Director

The Global Production Director is tasked with overseeing and advancing the plann...

Location

Spain , Madrid

Salary:

Not provided

Fever

Expiration Date

Until further notice

Requirements

8–10 years in live entertainment production with a focus on creative involvement
Strong leadership, creative evaluation, and project management skills
proven ability to manage multiple projects concurrently
Bachelor’s degree in Production, Fine Arts, Business, or a related field (or equivalent experience)
Familiarity with global live entertainment markets, regional nuances, and emerging industry trends
Availability to travel internationally as required

Job Responsibility

Develop comprehensive plans for permanent attraction projects by coordinating cross-functional teams to align on goals, budgets, and timelines
Conduct feasibility studies for potential expansion opportunities, assessing resource needs, estimated costs, and operational impacts
Drive the creation of a phased expansion roadmap, aligning with corporate growth strategies
Lead and manage production teams to deliver all projects within the agreed scope, ensuring adherence to schedules and budgets
Establish and implement standardized production processes to maintain consistency and quality across various project types and across geographies
Act as a key decision-maker for high-stakes issues related to technical requirements, resource allocation, and vendor selection
Assess current work methods / production workflows / local processes and challenge proposed approaches and provide creative alternatives, suggestions to improve ongoing projects
Build, train, and manage production teams specializing in permanent attractions
Support the professional growth of team members through ongoing training, mentoring, and performance feedback
Ensure local producers have the necessary tools, resources, and guidance

What we offer

40% discount on all Fever events and experiences
Work in the centre of the city with opportunities to travel
Responsibility from day one and professional and personal growth and the opportunity to have a real impact in a high-growth global category leader
Health and dental Insurance
Wellhub membership
Flexible remuneration plan
Great work environment with a young, international team of talented people to work with

Fulltime

Director, Global Tax Operations

The Director of Global Tax Operations is responsible for overseeing PerkinElmer’...

Location

United States , Boston; Augusta; Concord; Hartford; New York; Providence; Woburn

Salary:

180000.00 - 230000.00 USD / Year

PerkinElmer

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Accounting, Finance, or related field
CPA, JD, or advanced tax degree preferred
10+ years of progressive tax experience in multinational corporations and/or Big Four public accounting
Strong technical expertise in U.S. GAAP/IFRS tax accounting, global tax compliance, and reporting
Demonstrated experience managing cross-border tax operations and multi-jurisdictional compliance
Proficient in various tax and non-tax technologies such as SAP, indirect tax determination (e.g. SOVOS), OneSource Tax Provision, Power-Bi, SharePoint, etc.
Proven track-record building processes, policies and controls
Proven leadership skills with the ability to manage global teams (5+ FTEs) and influence senior stakeholders
Strong analytical, process improvement, and project management capabilities
Excellent communication and executive presentation skills

Job Responsibility

Lead and manage global tax compliance processes, including income tax, indirect tax, and local/municipal taxes across all jurisdictions
Oversee tax accounting and reporting under U.S. GAAP/IFRS, including quarterly and annual provisions, FIN 48 reserves, and effective tax rate analysis
Direct the development and maintenance of global tax policies, controls, and governance frameworks to ensure SOX compliance and mitigate risk
Partner with FP&A and controllership teams to align tax planning and forecasting with business objectives
Manage relationships with external tax advisors, auditors, and governmental authorities worldwide
Drive process improvements and automation within tax operations to enhance efficiency, accuracy, and scalability
Support global M&A transactions, restructurings, and cross-border initiatives from an operational tax perspective
Assist in identifying and executing tax planning and cash mobility opportunities
Lead, mentor, and develop a high-performing global tax operations team

What we offer

Medical, Dental and Vision
Healthcare FSA
Dependent Care FSA
Health and Wellness Programs
Employer Matching 401(k)
Tuition Reimbursement
Professional Development
Maternity and Paternity Leave
Paid Holidays and Sick Days
Life and Disability Insurance

Fulltime

Director of Customer Support

Coach, captain, and strategist — we need a leader for our Customer Support team,...

Location

Sweden , Stockholm

Salary:

Not provided

Quinyx

Expiration Date

Until further notice

Requirements

Extensive experience in customer support, including several years in leadership roles, with a proven track record of leading successful teams and operations
A playbook for building an efficient support function for a technical and complex SaaS solution (experience outside of SaaS or tech won’t be considered)
Strong command of modern support tools, automation, knowledge bases, and analytics platforms
Exceptional people leadership and coaching skills, with success in developing high-performing, engaged teams
An analytical mindset and ability to use data and metrics to drive strategy, optimise performance, and improve customer outcomes
Excellent communication and stakeholder management skills, with experience collaborating across Product, Engineering, and Customer Success
A clear bias for action and a strong ability to go from plan to action
Skilled in growing and managing global teams, ensuring consistent quality and strong engagement

Job Responsibility

Define and execute the global support strategy aligned with company growth and customer success goals
Evolve the support organisation into a proactive, customer-centric, data-driven team
Anticipate future customer needs and ensure the support function is evolving to meet the demands of a dynamic SaaS environment
Align support strategy with broader company initiatives across product adoption, customer retention, and expansion
Lead, inspire, and grow a high-performing, geographically distributed support team
Design and implement training, development, and career path programs to attract and retain top talent
Build a culture of accountability, continuous improvement, and collaboration
Foster diversity, equity, and inclusion in hiring, coaching, and team-building practices
Implement scalable processes and workflows to support a growing and diverse customer base
Develop and track KPIs and SLAs to measure support effectiveness, customer satisfaction, and operational efficiency

What we offer

Flexible work hours and a hybrid setup with at least 2 days from the office
Enhanced vacation allowance
Gym membership contribution
Health insurance
Pension plan
On-market pay

Fulltime

Director, Global Revenue Accounting

The Director of Global Revenue Accounting will lead the end-to-end revenue lifec...

Location

United States , Boston

Salary:

180000.00 - 210000.00 USD / Year

Foundry

Expiration Date

Until further notice

Requirements

Bachelor’s degree in accounting or finance
CPA preferred
10 + years of progressive experience in revenue accounting or revenue operations, ideally within a digital media, data, or subscription-based business model
Strong background in applying ASC 606, analyzing contracts, and identifying key revenue implications
Experience leading teams and managing revenue close in a global or multi-entity environment
Proven ability to partner cross-functionally and communicate complex revenue topics to non-finance stakeholders

Job Responsibility

Lead the monthly global revenue close process, ensuring timely and accurate reporting
Review contracts and deal structures to ensure compliance with ASC 606 and company policies
Oversee billing, invoicing, and collections to improve cash flow and reduce DSO
Maintain strong internal controls and ensure compliance across all quote-to-cash processes
Understand the transactional flow of revenue through various systems to monitor and ensure accurate financial results
Collaborate with Sales Ops, Customer Success, Legal and FP&A to enable timely, compliant, and scalable contracting and revenue processes
Lead process transformation initiatives to automate and streamline billing and collection workflows
Lead and develop a high-performing global revenue team with a culture of accountability and continuous improvement
Partner with cross-functional teams to evaluate and resolve technical revenue recognition considerations related to new deal models, pricing and bundling structures, and strategic partnerships
Support internal and external audits, prepare technical memos, and advise on emerging revenue guidance

Fulltime

Director, Global Revenue Accounting

The Director of Global Revenue Accounting will lead the end-to-end revenue lifec...

Location

Poland , Warsaw

Salary:

Not provided

Foundry

Expiration Date

Until further notice

Requirements

Bachelor’s degree in accounting or finance
CPA or country equivalent preferred
10 + years of progressive experience in revenue accounting or revenue operations, ideally within a digital media, data, or subscription-based business model
Strong background in applying ASC 606, analyzing contracts, and identifying key revenue implications
Experience leading teams and managing revenue close in a global or multi-entity environment
Proven ability to partner cross-functionally and communicate complex revenue topics to non-finance stakeholders

Job Responsibility

Lead the monthly global revenue close process, ensuring timely and accurate reporting
Review contracts and deal structures to ensure compliance with ASC 606 and company policies
Oversee billing, invoicing, and collections to improve cash flow and reduce DSO
Maintain strong internal controls and ensure compliance across all quote-to-cash processes
Understand the transactional flow of revenue through various systems to monitor and ensure accurate financial results
Collaborate with Sales Ops, Customer Success, Legal and FP&A to enable timely, compliant, and scalable contracting and revenue processes
Lead process transformation initiatives to automate and streamline billing and collection workflows
Lead and develop a high-performing global revenue team with a culture of accountability and continuous improvement
Partner with cross-functional teams to evaluate and resolve technical revenue recognition considerations related to new deal models, pricing and bundling structures, and strategic partnerships
Support internal and external audits, prepare technical memos, and advise on emerging revenue guidance

What we offer

Flexible work hours and home office (1-2 days in the office per week)
Internally and externally provided training
Private medical care
Multisport card- partial reimbursement
English language classes
Office in the city’s central area

Fulltime

Director, Global Advisory

As Director, Global Advisory (North America), you will serve as a domain expert ...

Location

United States

Salary:

170000.00 - 210000.00 USD / Year

BioCatch

Expiration Date

Until further notice

Requirements

10+ years hands-on experience in fraud & financial crime roles within financial services or fraud technology providers
3+ years of consultative engagements at executive level
Demonstrable depth in fraud, financial crime and cyber security domains
ability to articulate how fraud teams operationalise technology in the fraud prevention “stack.”
Proven ability to interpret fraud/financial crime metrics, build business cases and quantify ROI for customers
Bachelor’s degree in a STEM/quantitative discipline such as Computer Science, Engineering, Mathematics, Economics or similar
Exceptionally strong verbal and written skills, with the ability to command a room and evangelise BioCatch’s solution at conferences
Expert level consultative skills with the ability to collaborate, understand technical specifics and engage senior stakeholders confidently
Creativity and exceptional problem solving, active listening, collaboration, resilience under pressure, sense of purpose, drive, motivation, coachability, competitiveness, curiosity, accountability, integrity, positive attitude and entrepreneurial spirit

Job Responsibility

Provide deep fraud/financial crime expertise and consulting support to sales teams, identifying opportunities at existing and new clients
Meet with customers’ senior fraud and risk leaders to understand business challenges and propose solutions based on BioCatch’s platform
Develop and deliver content (articles, webinars, conference presentations) to position BioCatch as a leader in behavioural intelligence and device based fraud detection
Represent BioCatch at company events, industry events and executive briefings
present complex concepts clearly to both technical and non technical audiences
Identify emerging customer challenges and creative solution ideas and work with the Product team to prioritise new use cases
Evaluate new use cases for technical feasibility and functional fit, and work with clients in partnership with sales to deliver value outcomes
Participate in the BioCatch Client Innovation Board, helping to evaluate and prioritise product innovations for our customers
Maintain a comprehensive understanding of the competitive landscape, fraud threats and regulatory trends, and share insights with internal stakeholders across Product, Sales and Threat Analytics

What we offer

Flexible paid time off policy
Sick, Maternity/ Paternity, and other paid leaves
401(k) plan with up to 4% company match
Healthcare programs tailored to your needs
Life insurance
Wellness programs, EAP, and personalised health advocacy
Fully remote and shared space work options across the US
Monthly reimbursements for home internet and cell phone

Fulltime

Director, Global Indian Team Lead, Private Bank

Join Relationship Management, to build and maintain relationships with customers...

Location

Singapore , Singapore

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Management of relationship management initiatives, including oversight of colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness
Management of client relationships to identify the clients financial goals, challenges, and risk tolerance to support the analysis of data obtained from various sources, including the investment portfolio and cash flow, to identify trends, insights, areas for improvement and additional services to support client needs
Research and understanding of the client's industry trends, regulatory landscape, and competitive environment to inform strategic recommendations
Design of customised solutions that address the client's specific needs and objectives, incorporating a range of products and services from the bank's portfolio
Communication of the value proposition of proposed solutions, justification of recommendations, and negotiation of terms that are beneficial for both the client and the bank
Provision of guidance to clients to support their financial decisions, offering expert investment advice, risk management and wealth management strategies support, and updates on market trends to ensure a positive and continuous relationship
Assessment of financial, legal, and operational risks associated with client relationships, and implementation of measures to minimise potential losses
Documentation of all client interactions, transactions, and agreements to ensure transparency and auditability, and communicate findings effectively to support product development, service offerings, and the overall bank strategy
Monitoring of client satisfaction, revenue generated, and other relevant metrics to evaluate the effectiveness of relationship management efforts
To manage a business function, providing significant input to function wide strategic initiatives

Job Responsibility

Establish and nurture profitable partnerships with both corporate and individual clients
Be the bridge between the bank's offerings and clients' needs, ensuring mutual benefit and long-term success

What we offer

Structured approach to hybrid working
Supportive and inclusive culture and environment
Commitment to providing a supportive and inclusive culture and environment
Office is carefully designed to optimise the well-being of our colleagues
Integrated live-work-play development, with shops, restaurants, gyms and an alfresco dining area

Fulltime

Director, Global IT

Provides vision and leadership for developing and implementing information techn...

Location

United States , Warminster

Salary:

Not provided

ATS Automation Tooling Systems Inc.

Expiration Date

Until further notice

Requirements

B.S. or equivalent work experience, or combination of education and experience required
10-15+ years information technology experience required
Public company experience a plus
5-7+ years previous management experience required
Experience with ERP systems implementations such as JD Edwards or SAP
Excellent oral communication, listening, interpersonal, and written communication skills
Willingness to share knowledge with team members, superiors, and users
Ability to listen to users in a courteous and friendly manner, acknowledge the reality of their problems, translate their descriptions into technical terms, fix the problems, and explain the solutions in terms the users can understand
Excellent customer service skills, including the ability and willingness to communicate effectively and appropriately in an empathetic and understanding manner

Job Responsibility

Develop Information Technology strategy in support of the company's mission and core objectives by researching and evaluating new technologies
Lead the implementation from legacy systems to new ERP system
Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems to include servers, PCs, operating systems, telephones, software applications and peripherals
Effectively manage IT controls to be in compliance with SOX requirements
Provide expertise and support during system upgrades, installations, conversions, and system hardware maintenance
Oversee system development and enhancement and the integration of new systems with existing systems
Information systems planning, budgeting, purchasing, and implementation
Coordinate and manage all work with IT support vendors, negotiating service level agreements to ensure the agreed targets and standards are met
Develop and implement policies, best practices, standard operating procedures, security, and disaster recovery relating to information and telecommunications systems for company's end users
Supporting all departments in maintaining policies and procedures in electronic formats and assisting with other electronic document needs

What we offer

Robust health and welfare benefits package that includes Life, Health, Dental, Vision
401(K) including company match
Paid Time Off annually + Paid Holidays
Career Advancement Opportunities
Tuition Assistance

Fulltime

Global Technical Support Director

Bentley Systems

Location:
United States

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 09, 2026

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Global Technical Support Director

Bentley Systems

Location:United States

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 09, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Global Technical Support Director

Global Production Director

Director, Global Tax Operations

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Director, Global Revenue Accounting

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Director, Global IT

Location:
United States

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
January 09, 2026