Global Systems Training & Enablement Analyst Job at ECW Search

SCIS Analyst, Global Training & Support

Are you passionate about transforming how global teams learn and adopt new techn...

Location

United Kingdom , Hemel Hempstead

Salary:

33797.19 - 42246.48 GBP / Year

Martin Brower

Expiration Date

Until further notice

Requirements

Bachelor’s Degree
Strong attention to detail
Evidenced experience in instructional design and educational content development
Proficiency in instructional design methodologies (ADDIE, SAM, or similar frameworks) and adult learning principles
Experience conducting training needs assessments and translating findings into learning solutions
Ability to create content in multiple formats (virtual, in-person, hybrid, SOPs, job aids, quick reference guides, and e-learning)
Strong stakeholder engagement and communication skills across technical and non-technical audiences
Familiarity with CRM platforms (Salesforce preferred) and supply chain processes
Ability to manage competing priorities and translate technical concepts into accessible learning materials
Exceptional verbal and written communication skills

Job Responsibility

Develop and implement comprehensive support and training methodology for Customer Relationship Management (CRM) across markets and SCIS
Document process from a training, change, and support lens to assist team with enablement and action
Design and develop training content and materials for transformation initiatives across global markets, ensuring alignment with end user needs and organisational learning standards
Conduct training needs assessments, pre-assessments, and post-assessments to identify knowledge gaps, skill requirements, and learning preferences—collaborating with Supply Chain Analysts (SCAs), Business Partners (BPs), Product Leads, Support Analysts, and other technical subject matter experts (SMEs)
Collaborate with Market Key Users and SCIS Centre of Excellence (CoE) SMEs—including SCAs, BPs, Product Leads, Solution Analysts, Data Analysts, Data Architects, and Data Governance specialists—to gather content requirements, validate technical accuracy, and translate complex concepts into accessible learning materials
Establish and maintain feedback loops with CoE SMEs and Market Key Users to gather insights from UAT and other learning activities, integrating findings into training methodology and module updates
Uphold training schedules and timelines in coordination with the Project Management Office (PMO), support teams, and delivery partners to ensure content readiness aligns with project milestones
Maintain a centralised knowledge repository for training content, ensuring organised contribution practices and development of communities of practice
Align with content governance and quality assurance procedures, ensuring materials meet established standards for consistency, accuracy, and effectiveness across global markets
Champion communication protocols for critical incidents and escalations

Fulltime

New

Bike Education and Training Analyst

As an innovation leader, we look for ambitious, forward-thinking, open-minded an...

Location

United States , Englewood

Salary:

70000.00 - 80000.00 USD / Year

MSA BOURGOGNE

Expiration Date

Until further notice

Requirements

5+ years of experience in technical sales, training, engineering, or product roles within the bicycle mobility industry
Proven ability to lead technical training and product education initiatives
Strong technical expertise in bicycle mobility products
Familiarity with Gates Belt Drive systems preferred
Experience with eLearning tools and platforms is a plus
Experience with content creation tools (e.g., Adobe Creative Suite, PowerPoint) is a plus
Self-starter with strong collaboration and project management skills
Must be authorized to work in the U.S. without sponsorship

Job Responsibility

Develop and deliver training content in partnership with cross-functional subject matter experts
Plan and execute training programs across formats (webinars, in-person, digital learning)
Manage and support the external learning management system and user experience
Ensure global accessibility and consistency of training content across regions and partners
Lead training project management and support field sales and customer events
Deliver technical training for Authorized Service Partners, distributors, OEMs, and assembly factories
Build and maintain the Gates Authorized Service-Partner network
Develop and deploy service partner toolkits, collaborating with manufacturers on tools and content
Lead content creation including on-site photo, video, and training materials
Apply best practices and voice-of-customer insights to continuously improve training effectiveness

What we offer

Medical, Dental, Vision insurance and other voluntary benefit options benefits begin on the first day of the month immediately following your date of hire
Eligible for 3 weeks of paid vacation + 11 holidays (9 scheduled & 2 floating) + 8 sick days
401(k): 3% company contribution and additional 3% company match
Tuition Reimbursement

Fulltime

Senior Analyst, Partnerships Systems Operations Tech Stack

The Partnerships Systems Operations Senior Analyst will support and scale the to...

Location

Portugal

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

BS/BA degree or equivalent combination of education and experience
Experience as a business analyst, product owner, systems analyst, consultant, or similar role supporting operational systems
Demonstrated expertise supporting or implementing CRM/PRM systems and partnership operations platforms
Hands on experience with Partner Relationship Management tools (Salesforce PRM, Impartner, Allbound, etc.)
Familiarity with account mapping tools such as Crossbeam, Reveal, or similar partner ecosystem platforms
Understanding of partner ecosystem operations: onboarding, deal registration, partner segmentation, program tiers, incentives, and co selling workflows
Strong analytical problem-solving skills with a detail oriented and results driven approach
Excellent written and verbal communication skills
Ability to work independently and maintain confidentiality
Proficiency in Microsoft Word, Excel, and PowerPoint

Job Responsibility

Support global roadmap, optimization, and evolution of Partnerships Operations systems, with a focus on scalability, data integrity, and user experience
Partner with cross functional teams to design, launch, and enhance innovative tools that support partner programs, partner lifecycle workflows, and co selling/co marketing motions
Gather business requirements, translate needs into user stories, collaborate with technology teams, and support end to end testing and deployment of enhancements
Drive adoption, training, and user enablement for PRM, partner portal, and partner ops systems
Provide technical and operational support across partnership tools including onboarding, deal registration, partner program management, partner communications, and performance tracking
Support and evolve a modern Partnerships Tech Stack, including: PRM platforms (Salesforce PRM, Impartner, Allbound, etc.)
Account mapping and ecosystem tools (e.g., Crossbeam, Reveal, PartnerTap)
Partner onboarding/workflow platforms
Partner experience portals
Integrations across CRM, partner data, and co selling systems

Fulltime

Global SAP Business Analyst

The Global SAP Business Analyst owns the end-to-end business processes related t...

Location

United States , Waukesha

Salary:

Not provided

Energy Systems

Expiration Date

Until further notice

Requirements

Associates degree or equivalent experience
4 years of SAP system experience working within a manufacturing environment
3 years of medium to large scale project and program management
Demonstrated drive and determination to achieve success
Good organization skills and time management necessary to lead large scale projects/programs
Solid quantitative skill set and the ability to analyze, think and communicate with well-supported data
Good problem solving skills
the ability to ask the right questions, help frame logical conclusions and arrive at effective solutions
Ability to manage multiple projects and/or assignments concurrently
Strong verbal and written communication skills

Job Responsibility

Act as the Subject Matter Expert and provides blueprinting handbook for their workstream as new sites/subsidiaries come onto platform
Coordinates business and system processes with rest of world team as global implementations occur
Oversees integration Project Team Lead in activities including Blueprinting, Business Impact Analysis, Role Mapping and Testing
Builds and ensures knowledge transfer to SU resources and maintains appropriate resources to cover needs of business (# of SU, shifts, skill base, training)
Reviews, monitors and manages tickets for incidents and enhancements for assigned systems
resolve by collaborating with business partners, Super Users and COE’s
Leads the roll out of system enhancements, including hyper care and training of Super Users and outside user groups
Collaborates with functional business leaders in establishing the enhancement execution priorities and regularly communicates across the associated teams
Oversees all security and role mapping system changes
reviews and approve individual requests, leads regular review board of security requests

What we offer

Competitive Benefits: Health, Dental, Vision, 401k and many more
State-of-the-art facility with an onsite gym, walking trails, café, free parking and many employee activities
Scheduled events throughout the year that allow our employees, both current and retirees, to gather together and enjoy their time with their families and co-workers
Eligible for summer hours! (Memorial Day – Labor Day)
Pride! When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits many employees volunteer their time with the customer support team or on the production line while others go right into storm-affected areas to repair generators
We believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days
Every day is Jeans Day! Dress for your day
Product loan and discount programs

Fulltime

Global Revenue Operations Analyst

As a Global Revenue Operations Analyst, you will own the analytics, segmentation...

Location

Australia , Sydney

Salary:

Not provided

SafetyCulture

Expiration Date

Until further notice

Requirements

5–8+ years in Revenue Operations, Customer Success Operations, or Sales Strategy within a B2B SaaS organisation
Experience owning territory design, segmentation, and coverage models for post-sales or account management teams
Proven success improving retention, expansion, and whitespace penetration through data-led programs
Hands-on expertise with Salesforce, Gainsight, Clari, Gong, and BI platforms such as Tableau, Power BI, or Looker
Strong analytical, systems, and storytelling skills
able to influence GTM leaders and executives with insights

Job Responsibility

Design and maintain post-sales territory and account coverage models balancing revenue, opportunity potential, and capacity
Lead global account segmentation by ARR band, growth potential, industry vertical, and health score
Partner with Regional GMs and Account Management leadership to ensure territories reflect strategic industry priorities
Identify untapped opportunities and partner with Sales and CS leadership to operationalise playbooks to capture them
Model account potential and surface whitespace opportunities within existing accounts
Establish standard account planning frameworks—capturing current footprint, whitespace, key stakeholders, expansion opportunities, and risk signals
Build visibility into global account hierarchies, consolidations, and parent/child entity relationships in Salesforce
Partner with Enablement to train CSMs and AMs on best-practice account planning and execution
Lead analysis of churn causes and renewal risk drivers
collaborate with CS on proactive mitigation programs

What we offer

Equity with high growth potential, and a competitive salary
Flexible working arrangements
Access to professional and personal training and development opportunities
Hackathons, Workshops, Lunch & Learns
In-house Culinary Crew serving up daily breakfast, lunch and snacks
Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy
Quarterly celebrations and team events, including the annual Shiplt! global offsite
Table tennis, board games, gym sessions, book club, and pet-friendly offices

Fulltime

Partner Security And Enablement (PSE) Technical Analyst

As Partner Security and Enablement (PSE) Technical Analyst, you play a vital par...

Location

Portugal , Lisbon

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Minimum five years’ experience in IT security or managed file transfer administration
Extensive knowledge of secure protocols, networking, storage, and cloud/application architecture
Proven expertise in identity management, regulatory standards, and SOPs
Excellent communication, writing, problem-solving, and customer service skills
Ability to adapt and thrive in a fast-paced, international setting
Familiarity with life science/biotech industries, regulated environments and compliance frameworks
Good understanding of AI concepts, tools and automation
Strong grasp of network/cloud infrastructure and identity/access management
Good all-round skills in virtual solutions (Cloud PC, AWS Workspaces, Citrix) and isolation browsers (Island)
Expert knowledge of SFTP/HTTPS/AS2/etc. protocols, Cloud Storage, Microsoft 365, Active Directory, LDAP, Okta, Entra, Azure, Google Cloud, AWS, etc.

Job Responsibility

Maintain progress on assigned consultations, key initiatives and drive project milestones to completion
Act as a liaison between cross-functional business and DTI departments
Independently identify, document and escalate complex, break-fix issues and track to resolution
Develop and maintain detailed documentation for Functional Digital Profiles and solutions
Continuously enhance solutions security and conduct preparedness workshops
Log tickets for required changes and track progress through ServiceNow as also DevOPs and System Development Lifecycle processes
Provide clear documentation for delivered solutions and processes, integrating documentation with the appropriate repositories and informing corporate stakeholders
Implement solutions for external clients based on functional specification and capabilities
Identify and report tech security gaps in solutions, applications, tools, etc.
Interact with CDT departments, applicable other DTI/AI, Privacy and Legal teams to ensure solutions are scalable, secure, and optimised to protect client information down to regional/country level

What we offer

Vast opportunities to learn, develop, and move up and across our global organization
Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act
Generous Amgen Total Rewards Plan comprising healthcare, finance, wealth, and career benefits
Flexible work arrangements

Fulltime

New

Business Analysis Senior Manager - Vice President

The Business Analysis Senior Manager is an intermediate management-level positio...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years’ experience as Business Analyst with any Investment/ Global Bank in Trade Processing, Risk Management areas
Working knowledge of various types of Foreign Exchange, Fixed Income & Derivatives products
Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis
Good knowledge of full trade lifecycle viz., deal capture, downstream flows, PL & Risk management, accounting, settlements etc.
Be able to understand system interfaces and experience in understanding different messaging formats
Ability to manually calculate P&L, Risk concepts, aptitude/interest in number crunching, problem solving and articulation skills
Ability to partner with non-technical and technical peers
ability to work effectively with remote colleagues
participate technical discussions
Ability to transform business requirements into precise functional/technical specifications

Job Responsibility

Manage Product analysis for a global Front office Trade booking and risk management systems in Fixed Income and Derivative Products
Consult with business end users to ensure appropriate integration of functions to meet goals and define necessary system enhancements
Identify and communicate risks and propose risk mitigation options, considering business implications of the application of technology to the current business environment
Assist system change processes through implementation by providing technical knowledge to ensure efficiency
Work with various internal and business teams to achieve business goals and negotiate with external parties as needed
Provide evaluative judgments based on analysis of information in complicated and unique situations
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and Safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
Lead the analysis and requirements gathering for fixed income product flows – bonds, derivatives, and exotics
Work with traders, Sales, business unit managers and heads of businesses to understand business practices and provide solutions enabling business growth and growing operational efficiencies
Lead deliveries end to end from requirements, design, construction, testing and implementation

Fulltime

Technical Product Owner

The Product Owner – Fabrication Platform is responsible for shaping and driving ...

Location

Romania , Bucuresti

Salary:

Not provided

GRAITEC GROUP

Expiration Date

Until further notice

Requirements

5+ years of experience as a Product Owner, Product Specialist, Consultant / Business Analyst in ERP-driven or manufacturing environments
Proven experience working with ERP systems and understanding cross-module dependencies (planning, production, inventory, costing)
Hands-on experience translating operational workflows into digital system requirements
Demonstrated experience managing product backlogs and working within Agile teams
Experience balancing global platform needs with local operational realities
Strong track record of delivering scalable solutions rather than one-off customizations
Experience in fabrication, manufacturing, or industrial production environments
Exposure to digital transformation initiatives within operations or supply chain
Experience integrating ERP systems with operational or engineering systems
Experience working in multi-site or international operational environments

Job Responsibility

Own and communicate the product vision for the fabrication platform with a platform-first mindset
Define and maintain a prioritized product backlog aligned with scalability and long-term maintainability
Clearly distinguish between generic platform capabilities and plant-specific logic
Drive configurability over customization
Make principled prioritization decisions, including saying no to local optimizations that undermine platform integrity
Ensure strong alignment between ERP core modules (planning, production, inventory, costing) and fabrication workflows
Assess cross-module impacts of product changes across ERP and operational systems
Translate fabrication processes into scalable digital workflows
Partner with ERP, engineering, and operations teams to design integrated, coherent solutions
Gather, structure, and challenge business requirements from multiple plants and stakeholders

Fulltime

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Global Systems Training & Enablement Analyst

Job Description

Job Responsibility

Requirements

What we offer

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