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This role within GCSD plays a pivotal part in driving the clinical operations of assigned studies, from Commit to Study Initiation (CSI) all the way through to study archiving. As a Global Study Manager (GSM), you'll take ownership of crafting robust, accelerated delivery plans that aim for top-tier performance—ensuring timelines, quality standards, and ambitious targets are consistently achieved. Collaborating closely with the Global Study Lead (GSL), you'll contribute to the seamless end-to-end delivery of the clinical study. As the GSM, you will lead the Operational Working Group (for in-house studies) and actively participate as a key member of the Central Study Team (CST). This is a dynamic and impactful role designed for individuals driven to make a meaningful difference in clinical operations.
Job Responsibility:
Be the Working Group (WG) Lead for Clinical Operations with accountability for the operational delivery of clinical study/studies to time, quality, and budget, company standards and scientific requirements
Be accountable for the following deliverables: Study Initiation Meeting, Clinical Study Activity Plan, Study Delivery Plan, TMF Quality Strategy Document, DCT Set Up, Study Demographic and Diversity Plan, Vendors Oversight Plan, Results Dissemination Plan, Investigator/CRA Meeting Set Up & associated training, Expected Document List, Recruitment Tracking, Budget tracking eTMF filing and Vendor Set Up and Management, Patient Engagement Activities, CSDD KOM & template, Safety Management plan, Protocol Deviation Management Plan, eTMF & vendor set-up, Pharmacy Manual
Support assessment and selection of FSO vendors
Be accountable for holistic oversight of FSO vendors according to the FSO handbook
Be responsible for assessment and selection of other study vendors under GCSD responsibility in consultation with GSL
Ensure compliance with ICH/GCP guidelines, all applicable laws and regulations, and GSK SOPs for assigned studies
Balance risk/benefit to make decisions based on clear understanding of impact on the study and project
Proactively and effectively identify, oversee, and mitigate study risks
Ensure appropriate stakeholder communication, including study status, expectations, risks and issues
Be accountable to operate within the study budget
Effectively lead empowered matrix teams
Implement innovative approaches to study delivery through external facing advances in technology and sciences
Be responsible for operational input into protocol and informed consent form development, and other key study documents
Lead and conduct investigator meetings and other study related meetings
Lead quality efforts to ensure protocol compliance and continual inspection readiness for assigned studies
Ensure data quality plans and end to end data cleaning is performed instream by the responsible line functions
Ensure Clinical Study Report is delivered on time and support GSK’s adherence to local regulatory guidance
Oversee the activities of the countries participating in the study
Provide support and coaching (where appropriate) to the SM
Be an ambassador in increasing utilization of AIML tools, driving automation of manual processes, finding efficiencies and more effective ways of working
Requirements:
Bachelor’s degree: life sciences or related discipline
Good understanding of complex clinical development and regulatory processes
In-depth experience in clinical research: study management, monitoring, data management
Strong skills and experience in project management and tools
Strong performer / executor of operational tasks with strong skills and experience in study delivery
Experience of working across multiple types of study designs
In depth knowledge of GCPs and ICH guidelines
Excellent stakeholder management and communication skills (oral and written), outstanding interpersonal skills
Demonstrates leadership skills, promoting motivation and empowerment of others
Strong understanding of the clinical study, drug development, sample management and other associated process and quality requirements, including ICH/GCP guidelines and SOPs
Good project management skills (including scope, budget, timeline, and resource planning and management)
Able to lead and work within teams and networks across functional and geographical boundaries
Able to manage competing priorities, performance targets and project initiatives in a global environment
Operational expertise in risk management and contingency planning
Applies industry best practices to the design and execution of clinical studies
Demonstrates conceptual, analytical and critical thinking
Effective at problem solving and conflict resolution
Ability to manage change and uncertainty
Ability to delegate tasks
Demonstrates experience in multicultural settings
Demonstrates versatility and ability to adapt to working across multiple TAs
Ability to think independently, analyse and solve problems systematically and creatively, and to take a risk-based approach