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Danaher Corporation Logo Danaher Corporation · Sales

Global Strategic Account Manager

United States of America, Marlborough 135000.00 - 170000.00 USD / Year · Job Posted January 15, 2026
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Job Description

The Global Strategic Account Manager (GSAM) partners closely with Global Strategic Account Directors (GSADs) to translate account strategies into flawless execution. Acting as the operational right hand to the GSADs, this role ensures seamless delivery of customer-facing interactions—including Quarterly Business Reviews (QBRs), Executive Relationship Meetings (ERMs), Sales & Operations Planning (S&OP) forums, and global multi-product requests for quotation (RFQs). By driving governance, orchestrating complex cross-functional initiatives, and ensuring a differentiated GSA customer experience across all touchpoints, the GSAM strengthens strategic partnerships and supports long-term growth. This role is deliberately designed as a development pathway toward future account leadership roles, building the strategic, governance, and executional capabilities required to progress into Global Strategic Account Director positions.

Job Responsibility

  • Lead preparation and coordination of customer governance meetings with GSADs and internal stakeholders, including QBRs, ERMs, and S&OP forums
  • Manage and track global multi-product RFQs, ensuring timely, accurate, and competitive responses aligned with strategic account objectives
  • Coordinate and execute account initiatives defined by GSADs, ensuring deliverables, timelines, and responsibilities are clearly tracked
  • Drive cross-functional collaboration across regions and functions to deliver differentiated customer experiences and strategic outcomes
  • Monitor progress across multiple parallel initiatives, highlighting risks or issues and driving timely resolution
  • Support governance and reporting by preparing materials, consolidating updates, and ensuring alignment with account governance structures

Requirements

  • 5+ years of experience in program, project, or portfolio management, ideally within the biotechnology, life sciences, or biopharmaceutical industry
  • Experience in customer governance (QBRs, ERMs, S&OP) and driving execution that strengthens global strategic account partnerships
  • Proficient in program management methodologies (e.g., MSP, Agile, Six Sigma) and tools
  • adept at managing multiple priorities with strong attention to detail
  • Bachelor’s degree in Life Sciences, Business, or a related field
  • Ability to travel globally up to 15%, including overnight travel

Nice to have

  • Experience working with large global customers in a commercial or program management capacity
  • Prior exposure to account management within a global, matrixed organization

What we offer

  • Bonus/incentive pay
  • Paid time off
  • Medical/dental/vision insurance
  • 401(k)
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