Global Solution Architect

We are looking for a Cloud Solution Architect (CSA), specializing in Agents, who is passionate about leading our customers’ AI transformation. This role will be part of the Global Solution Architecture team and is required to position Microsoft as the AI transformation partner of choice for customers. Our work is intentionally differentiated from Field execution, as we focus on incubation-first, innovation-led projects that unlock new value paths before Field engagement begins. The role requires technical depth across Microsoft AI solutions, understanding of the competitive landscape, strong consulting skill and executive level engagement experience. The role will coach and collaborate with field roles and partners, executing programmatic actions that drive the consumption and AI transformation. This role will document and share best practices, ensure progress towards value realization goals, provide feedback to the Product Group, and facilitate knowledge transfer to field Customer Success Unit (CSU) teams. Additionally, the role involves partnering with field teams to identify key barriers to scaled success and driving resolution with engineering, product marketing, and sales teams.