Global Services Director Job at Robert Half (Framingham)

New

Director, Global Business Services – Operations

Make an impact with NTT DATA Join a company that is pushing the boundaries of wh...

Location

Malaysia , Bandar Utama

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Uses extensive knowledge across functional areas to direct the application of existing policies and principles and guide the development of new policies and ideas across the function
Leads, integrates and directs work applying substantial practical expertise across function disciplines
Solutions are devised based on limited information and issues that are occasionally complex and fundamental principles and data may be in conflict
Ability to provide leadership and direction to teams, driving operational excellence and results
Solid understanding of GBS operations, performance measurement, process optimisation, and technology adoption
Analytical and strategic thinking skills to interpret data and provide actionable insights
Effective collaboration and influencing skills to work effectively with cross functional teams
Leadership qualities with the ability to guide teams through change and process optimisation initiatives
Change management expertise to support transformational initiatives and manage transitions
Proficiency in technology adoption, digital transformation, and process automation

Job Responsibility

Provides leadership and strategic direction to GBS teams, ensuring alignment with organizational goals and objectives
Identifies opportunities for process improvement and efficiency gains within GBS operations
Implements best practices and optimizations
Oversees the delivery of GBS services, ensuring consistent service levels, compliance with standards, and alignment with business requirements
Leads efforts to adopt technology and implement process improvements, optimizing GBS operations and enhancing service delivery
Ensures GBS operations adhere to industry regulations, compliance standards, and internal policies
Implements risk mitigation strategies
Leads and motivates a team of GBS resources, providing mentorship, guidance, and opportunities for professional growth
Engages with senior leadership and business stakeholders to communicate operational insights, gather input, and drive improvement initiatives
Supports change initiatives related to process optimization, technology adoption, and operational enhancement

Fulltime

Director, Global People Services And Enablement

Join us in our mission to transform the way people shop and eat, where impact, i...

Location

United Kingdom , London

Salary:

Not provided

DELIVER

Expiration Date

Until further notice

Requirements

Significant experience leading People Services or HR operations at a high-growth, global technology company, with a proven track record of managing large-scale HR service delivery transformations across multiple geographies or brands.
A technology-forward operator: you have owned or co-owned an HR technology roadmap, can translate business problems into product requirements, and have hands-on experience driving AI and automation into People Services workflows — with a clear point of view on how to use technology to scale a service function without scaling headcount proportionally.
Deep understanding of People Services enablement, specifically how process design, knowledge management, and change infrastructure connect a technology roadmap to frontline service delivery execution.
Proven ability to lead through ambiguity and transformation, with the strategic capability to consolidate differing operating models, tools, and team cultures while maintaining high service quality.
Strong cross-functional stakeholder leadership, with a history of building effective partnerships and creating alignment across a complex, matrixed, multinational organisation.

Job Responsibility

Lead the unification and transformation of People Services across the DoorDash brand ecosystem — building a single, AI-enabled global service platform that scales how the entire People organisation operates, and defining what employee-centred HR service delivery looks like across 30,000+ employees in 40+ countries.
Drive the multi-year transformation vision by establishing a unified operating model, service catalogue, and delivery framework across the DoorDash brand ecosystem to replace legacy approaches with one scalable platform.
Own the People Services technology roadmap and business requirements, partnering with Business Technology and Product teams to drive automation, service quality, and scale across internal and vendor solutions.
Lead the enablement function as the connective tissue between technology, COEs, and People Business Partners, ensuring process design, knowledge management, and change infrastructure scale ahead of the service desk.
Unify the global HR service platform into a single, intelligent front door for all people support, integrating tooling, SLAs, and AI-powered triaging into a consistent, employee-centred experience.
Build and develop a high-performing team spanning People Services and enablement across three brands, establishing shared execution standards and a culture of continuous improvement.
Establish global process standards and governance, eliminating reliance on regional interpretation by building the documented infrastructure (SOPs) required for accuracy, compliance, and data integrity.
Define and track operational metrics that showcase service quality, automation impact, and transformation progress, providing clear visibility to People leadership and cross-functional partners.

What we offer

Competitive and comprehensive compensation and benefits package
Equity share awards
Free Deliveroo Plus: free delivery and access to special offers
Team lunches from the best local restaurants
25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
One day of paid leave per year to volunteer with a registered charity
Funded single cover healthcare on our core plan, with the option to add family members at own cost
On-site gym (HQ), discounted external gym membership
Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments

Fulltime

Director of Global Workplace Services - Technology Strategy

The Technology Strategy Director is a senior leader within GWS Central Operation...

Location

United States , Menlo Park

Salary:

219000.00 - 282000.00 USD / Year

HR Director Unilever Global Business Services

Global Business Services is a recently formed part of the organisation formerly ...

Location

United Kingdom , Kingston

Salary:

Not provided

Unilever

Expiration Date

Until further notice

Requirements

Strong experience in developing talent, organisation, capability building, cultural change, change/transformation management
High organisation awareness
Experience in setting a People agenda, driving change and have a passion for transformation and integration
Experience in coaching executive leadership and enabling collaboration across leaders
Experience in an international / global work environment would be preferable
Non-hierarchical, able to deliver agenda by influencing and holding teams accountable
Comfortable using data and demonstrating ability to use data to drive impactful decisions and prioritise work
Passion for high performance, resilience and a ‘can do’ attitude, backed by a strong performance record
Experience in developing direct reports and demonstrating high support and high challenge leadership

Job Responsibility

Accountability for the overall people and talent plan for the organisation, particularly at senior levels and strategically important talent programmes
Partner the Chief GBS Officer in building out the new organisation and developing the Leadership team, establishing the brand identity and the unique culture
Play a critical part in building the change plan for GBS to succeed
Developing the organisation design for GBS – looking at location strategy and partnership strategy
Be the trusted partner for the Chief GBS officer, and their leadership team on all people matters, responsible for 2000 employees across 79 countries
Drive the Talent agenda within GBS and develop its senior leaders, and develop strong succession plans and appointment criteria for critical roles
Work closely with the GBS leaders as well as the Learning team to build critical future fit skills
Support the development of the respective people agendas of GBS service lines partnered by your HRBP team
Nurture and develop your direct reports to enable career growth and engagement, and be a catalyst for talent development in the wider HR function

What we offer

Competitive salary and pension scheme
Annual bonus
Subsidised gym membership
Discounted staff shop
Shares
Flexible and hybrid working environment
Support for wellbeing including hubs, programmes and development opportunities
Family-friendly and inclusive workplace

Fulltime

Global Procurement Director Business Services

The Global Procurement Director, Business Services – Workplace & Outsourcing is ...

Location

United Kingdom , London

Salary:

Not provided

Unilever

Expiration Date

Until further notice

Requirements

10+ years procurement/supply chain experience, with proven track record of success
Strategic sourcing, portfolio strategy and/or supply management expertise, with experience in managing complex portfolio/category at global or multi-regional level
Expert in negotiation and contracting complex deals, understanding of supply market, value chain, and FMCG knowledge
Experience in strategic supplier relationship management
Experience in large-scale project management
Demonstrated and proven leadership capabilities to lead a virtual global team
Experience in shaping and leading transformational business process reengineering, with experience driving Change Management initiatives
Knowledge of and passion for sustainability, including social sustainability
Strong procurement expertise and commercial and financial acumen
Ability to work under pressure and in a complex global environment

Job Responsibility

Responsible for the sourcing strategy development, implementation and procurement of key Business Services Portfolios covering spend of approximately 1.2+ Billion Euro per annum for Unilever globally
Part of the MBS Leadership Team, providing leadership, strategy, and guidance to all of MBS, and part of GBS Leadership Team, providing procurement support and delivery for Unilever’s Global Business Services (GBS) team and other relevant functions
Drive the effectiveness of our business services procurement by bringing expert strategic sourcing solutions across Unilever at scale
Lead a team of about 30 direct and indirect reports, with an additional 20+ resources on our Partner Managed Portfolios (PMP)
Serve as relationship owner and business partner to key stakeholders across Unilever
Lead, foster, and manage external supplier relationships with senior executives and service delivery partners at key supplier partners
Develop and execute future-fit strategies in alignment with business and procurement strategies
Deliver against financial targets and other KPIs as per business plan objectives
Harvest and pollinate insights and innovations from across the value chain, industry, and supply base
Execute strategic sourcing processes, with competitive and commercial rigour

What we offer

Inclusive, collaborative, and flexible working environment
Tools to shape your own future

Fulltime

Senior Global Sales Director - Financial Services

We are looking for a driven and strategic Sales Director to join our Financial S...

Location

United States

Salary:

150000.00 - 170000.00 USD / Year

Seismic

Expiration Date

Until further notice

Requirements

10+ years of enterprise software or SaaS sales experience, with at least 5 years focused on financial services clients in North America
Demonstrated success in both net new acquisition and expanding strategic accounts, with a history of meeting or exceeding quota
Deep familiarity with North American financial institutions — including their organizational structures, decision-making processes, and current challenges
Proven ability to build and nurture C-suite and senior-level relationships (CRO, COO, CTO, CMO, Head of Distribution, etc.)
Excellent communication, storytelling, and negotiation skills
confident managing complex deals with long sales cycles
Highly motivated self-starter with strong business acumen and a collaborative mindset
Bachelor’s degree required
MBA or equivalent experience preferred
7+ years of solution sales experience with a history of driving, managing and closing enterprise deals

Job Responsibility

Drive net new growth by sourcing and closing new business opportunities with North America's top financial institutions
Expand strategic accounts by identifying upsell and cross-sell opportunities, building executive relationships, and increasing product adoption across business units
Own the full sales cycle — from pipeline development to closing — with a focus on long-term value and partnership
Develop and execute tailored account strategies that align with the client’s business goals and challenges
Lead multi-stakeholder engagements and collaborate internally with marketing, product, pre-sales, and customer success teams to shape winning solutions
Maintain accurate forecasting and CRM hygiene, providing regular updates on territory performance and growth opportunities
Represent the company at key industry events and client meetings as a senior face of our financial services go-to-market team

Fulltime

New

Director, Services Business Development – Global Financial Institutions

Mastercard powers economies and empowers people in 200+ countries and territorie...

Location

Spain , Madrid

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Holds an undergraduate degree
an MBA from top tier school is preferred
10+ years of experience in: top strategy / consulting roles with strong commercial ownership and client facing sales exposure, enterprise B2B sales or business development roles
proven track record of closing complex, high value deals with large, global clients
experience operating across multiple countries, stakeholders, and governance layers
strong commercial mindset with the ability to combine strategic thinking and execution
deal shaping and value based selling
senior executive presence and negotiation skills
structured thinking applied to sales strategy and opportunity management
ability to lead without authority in matrixed organizations

Job Responsibility

Own global sales strategy and revenue
define and execute the global services sales strategy for the client, aligned with Mastercard’s overall account priorities
own global services revenue targets, pipeline health, and deal progression
identify, qualify, and prioritize the most valuable commercial opportunities across regions and business units
lead complex sales opportunities
originate and lead large, multi country services deals, from early opportunity shaping through contract closure
structure value propositions that clearly articulate business impact, ROI, and differentiation
coordinate pricing, scope, and commercial models in partnership with internal stakeholders
senior client commercial engagement
lead senior level commercial conversations with global and regional client executives

Fulltime

Global Director, GPC Security Services

The Global Director, Security Services is responsible for leading and executing ...

Location

Poland , Krakow

Salary:

Not provided

Alliance Automotive UK LV Ltd

Expiration Date

Until further notice

Requirements

Leading and executing all security engineering efforts across GPC
Overseeing and implementing security requirements across all global IT portfolio items
Defining, promoting, and overseeing the adoption of pre-approved security blueprints
Ensuring application security through vulnerability reporting and secure coding practices
Directing security practices for a global portfolio of over 1,000 applications and 500+ projects per year
Owning and managing security technology stack (SAST, DAST, ASPM, etc.)
Maintaining and enforcing security controls across the SDLC
Developing and presenting executive-level security reports
Leading a team structured into three primary functions: Product Security, Engineering & Software Security, and Security Coordination & Champions Management
Exercising full budgetary responsibility for project-based security resourcing and tool allocations

Job Responsibility

Security Architecture and Engineering
Product/Application Security Ownership
Executive Communication and Risk Visibility
Global Team Leadership and Organizational Structure
Budget and Resource Ownership
Compliance and Standards Enforcement
Key Stakeholder and Project Coordination

Fulltime

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Global Services Director

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