Global Service System Specialist Job at Randstad (Istanbul)

New

Specialist, It Global Service Desk

Location

Philippines , Makati City

Salary:

Not provided

Puma Group

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science/Engineering and/or Information Technology or a similar course
Has experience with User and System Support
Has experience in Retail / IT / Wholesales / Fashion / Factory industry
At least 3 years of experience in IT Service Desk or Global Support
Good command of written and spoken english
Technical knowledge in Endpoint management (Windows/macOS), M365 (Outlook, Teams, OneDrive, SharePoint) Intune / Endpoint Manager fundamentals, Identity & access management concepts (accounts, MFA, group access, licenses), Basic networking concepts (DNS, connectivity, VPN), IT Security fundamentals, and Mobile/Multimedia products and devices
Amenable for shifting schedule
Willing to work onsite in Makati

Job Responsibility

The Specialist IT Global Service Desk provides Level 1 remote and on-site IT support (hardware, software, network and security), owning incidents end-to-end with clear user communication, timely support, thorough documentation, and structured escalation to Level 2/3 teams as needed
The role contributes to service quality, knowledge management, and continuous process improvement by maintaining knowledge articles and analyzing recurring issues, while operating on a rotating shift schedule to support APAC and North America time zones
Perform first-level diagnosis and troubleshooting IT support to users on designated rotational shift
Provide support in accordance with established processes and document incidents and remedies
Use troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls
Escalate problems when unable to make proper determination
Advise and educate users within procedural guidelines to ensure a complete solution to their technical or service questions
Complete required product training modules on time to remain competent of current technology offerings
Identify and provide input on unique or recurring user problems
Maintain strong compliance with organizational, security, and operational standards

Fulltime

New

Senior Specialist, Global IT Enterprise Core Service

The resource will be responsible for the management, evolution and security of t...

Location

Italy , Pomezia; Bologna; Milano; Alanno

Salary:

Not provided

Alfasigma

Expiration Date

Until further notice

Requirements

Strong hands-on experience with Active Directory (DNS, DHCP, GPO, sites & services) and Microsoft Entra ID / Azure AD
Solid experience with authentication and federation technologies (SSO, MFA, Conditional Access, SAML, OAuth, OIDC, ADFS)
Experience with IAM / identity lifecycle and access governance
Experience administering Microsoft 365 collaboration services (Exchange Online, Teams, SharePoint, OneDrive)
Solid knowledge of server virtualization on both Microsoft Hyper-V and VMware vSphere/ESXi (vCenter, clustering, HA/DR)
Experience with hyperconverged infrastructure (HCI) platforms (VMware vSAN, Nutanix, Azure Stack HCI / Azure Local)
Working knowledge of Microsoft Azure and hybrid-cloud services (Azure Arc, hybrid identity, hybrid connectivity)
Ability to manage the end-to-end lifecycle of systems and infrastructure (deployment, patching, upgrades, capacity and decommissioning)
Knowledge of endpoint management and identity-driven security (Intune/MDM, Microsoft Defender for Endpoint) considered a plus
Scripting and automation skills (PowerShell, Microsoft Graph) for identity lifecycle and reporting

Job Responsibility

Administer and evolve identity platforms (Active Directory, Microsoft Entra ID / Azure AD), including hybrid identity and directory synchronization
Manage authentication services: Single Sign-On (SSO), Multi-Factor Authentication (MFA), Conditional Access and federation (SAML, OAuth, OIDC)
Design and operate Identity & Access Management (IAM) processes: provisioning/de-provisioning, role-based access, access reviews and privileged access management (PAM)
Manage and support enterprise collaboration platforms (Microsoft 365 — Exchange Online, Teams, SharePoint, OneDrive)
Define and enforce identity and access policies aligned with security and compliance requirements
Support integration of applications and services with the corporate identity platform
Manage endpoint identity and security integration (Intune/MDM, conditional access, device compliance) in coordination with the Workplace team
Manage the full lifecycle of the core-service systems (provisioning, configuration, patching, upgrades, capacity management and secure decommissioning)
Monitor core services health, availability and security
manage incidents and root-cause analysis

What we offer

Competitive salary
comprehensive benefits
extensive opportunities for professional growth and development

Fulltime

New

Senior Specialist, Global IT Network

The resource will be responsible for the design, evolution, operation and securi...

Location

Italy , Pomezia; Milano; Alanno; Bologna

Salary:

Not provided

Alfasigma

Expiration Date

Until further notice

Requirements

Strong hands-on experience with Cisco networking (Catalyst, Nexus, ISR/ASR, Wireless LAN Controllers)
Hands-on experience with Cisco Meraki cloud-managed networking (MX security appliances, MS switches, MR wireless, Meraki Dashboard, Auto VPN and zero-touch provisioning)
Solid knowledge of routing and switching protocols (OSPF, BGP, EIGRP, STP, VLAN, VRF)
Experience with firewalling and network security (Cisco ASA/Firepower, Fortinet or equivalent)
Experience with SD-WAN and WAN optimization technologies
Knowledge of enterprise Wi-Fi design and management
Solid knowledge of server virtualization on both Microsoft Hyper-V and VMware vSphere/ESXi (vCenter, clustering, HA/DR)
Experience with hyperconverged infrastructure (HCI) platforms (VMware vSAN, Nutanix, Azure Stack HCI / Azure Local)
Working knowledge of Microsoft Azure and hybrid-cloud services (Azure Arc, hybrid connectivity, Azure VMware Solution)
Ability to manage the end-to-end lifecycle of systems and infrastructure (deployment, patching, upgrades, capacity and decommissioning)

Job Responsibility

Design, configure and maintain enterprise networks based on Cisco technology (routing, switching, VLAN, VRF, spanning-tree)
Manage WAN/SD-WAN connectivity, MPLS and inter-site links, including performance and capacity management
Administer data center networking (core/distribution/access, Nexus, fabric architectures)
Manage enterprise wireless infrastructure (controllers, access points, site surveys, coverage optimization)
Configure and operate perimeter and internal firewalls, network segmentation and IT/OT segregation
Implement and maintain network security controls (NAC, 802.1X, ACL, micro-segmentation, hardening)
Support secure remote access and VPN architectures
Manage the full lifecycle of network systems and devices (provisioning, configuration, firmware/patching, upgrades, capacity management and secure decommissioning)
Monitor network performance, availability and capacity
manage incidents and root-cause analysis

What we offer

Competitive salary
Comprehensive benefits
Extensive opportunities for professional growth and development

Fulltime

Account Specialist, Global Sales, Brazil

The Account Specialist GSO executes the commercial process of groups, qualificat...

Location

Brazil

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High School diploma or equivalent required
Minimum of 2 years’ experience in Sales and Marketing, Guest Services, Front Desk or related professional area OR a 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management required
Ability to develop reports, business correspondence, read, understand policy and procedures manuals
Ability to communicate effectively with all levels of internal and external customers
Attention to detail and accuracy
Knowledge on RFP and data base administration
Knowledge of SFA and Marriott´s systems is a differentiation
Ability to work well as a team
Ability to work under pressure and meet deadlines in a timely manner
Time management and organizational skills, under heavy workloads with frequent interruptions, with the ability to react positively to job pressure and changing priorities

Job Responsibility

Evaluate, qualify and respond to leads in a professional and timely manner
Act as the liaison between the customer and hotel(s) to present rate proposals, maximize or convert potential bookings, and close the sale
Generate the follow up and submission of contracts to finalize sales transactions (both group and transient business)
Ensure business is transitioned to designated property appropriately and in a timely manner for proper service
Provide service to customers to grow account share on behalf of MI, across the enterprise (Marriott Enterprise and Milux)
Participate on project and account teams, executing activities that support strategic account management and team-based sales models
Support managers and-or directors on sales calls, as appropriate
For assigned accounts, provide proactive account management support with primary focus on both the transient and group segments
Provide support for sales program/event coordination
Qualification process for groups and also for business transient

Fulltime

Senior Specialist, Global Commercialization – CA&E

Location

United Kingdom , London

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Experience in commercialization operations, sales enablement, strategy, or consulting, preferably within B2B, payments, fintech, or technology-enabled services
Demonstrated ability to execute defined programs and processes with a high degree of rigor and attention to detail
Experience working effectively in cross-functional, global, and matrixed environments
Strong organizational, program management, and stakeholder coordination skills
Analytical mindset with the ability to synthesize inputs into clear, structured outputs
Comfortable owning and maintaining tools and platforms (e.g., knowledge hubs, enablement portals, AI-enabled assistants)
Strong written and verbal communication skills
Proactive, dependable, and motivated by enabling teams through well-run systems and programs

Job Responsibility

Execute and operationalize CA&E Next, the flagship semi-annual global enablement program, including agenda coordination, content planning, stakeholder management, and post-event follow-through
Plan and deliver quarterly enablement micro-modules aligned to established priorities, narratives, and product updates
Maintain and manage the global CA&E enablement calendar, ensuring consistency, visibility, and alignment across Product, Sales, B2B Marketing, and Regional teams
Own day-to-day governance and continuous improvement of the CA&E Confluence Hub as the centralized repository for commercialization and enablement resources
Apply defined content standards, taxonomy, and governance processes to ensure materials remain current, relevant, and easy to consume
Maintain and enhance the CA&E Copilot Agent through structured knowledge ingestion, regular updates, and execution of the v1 to v2 enhancement roadmap
Execute quarterly win/loss analysis for CA&E solutions, consolidating inputs and synthesizing insights into clear, actionable summaries
Support ongoing competitive and market analysis to inform narrative refresh cycles and sales positioning updates
Ensure insights are incorporated into enablement assets, RFP responses, and sales tools in partnership with Global and Regional stakeholders
Plan and run the Global CA&E Commercialization Forum, supporting agenda development, content coordination, and execution against a defined roadmap

Fulltime

Integration Specialist, Global Customer Support

This role plays a critical part in supporting and maintaining integrations acros...

Location

India , Bengaluru

Salary:

Not provided

Radancy

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related technical field
1–3 years of experience supporting or delivering software integrations in a SaaS or technology-driven environment
Hands-on experience working with structured data formats such as XML and JSON
Working knowledge of integration technologies including APIs (REST and/or SOAP), FTP/SFTP, and web services
Experience troubleshooting data feeds, system integrations, or middleware-based solutions
Strong attention to detail, along with analytical and problem-solving skills with a structured, methodical approach to troubleshooting
Ability to manage multiple priorities and work independently in a fast-paced, operational environment
Strong written and verbal communication skills, with the ability to document technical issues clearly and concisely
Familiarity with software development concepts, release cycles, and defect triage processes
Excellent communication (oral and written), interpersonal, and organizational skills

Job Responsibility

Own the configuration, support, and ongoing maintenance of ATS integrations, including job feeds and applicant/candidate data flows
Troubleshoot and resolve escalated integration issues related to data accuracy, mapping, delivery failures, and system mismatches
Analyze structured data files (XML, JSON, delimited formats) to identify errors, inconsistencies, and integration defects
Validate field mappings and data transformations across internal systems, ATS platforms, and middleware solutions
Partner with Customer Support Specialists to resolve integration-related escalations and ensure smooth customer handoffs
Monitor integrations post-go-live to ensure stability, data quality, and ongoing performance
Coordinate with Engineering and Product teams when issues require code-level changes or platform enhancements
Manage communication across stakeholders to ensure alignment, clear timelines, and documented outcomes for complex or escalated integration issues
Work with third-party vendors and middleware providers to support, troubleshoot, and enhance integration workflows
Document root causes, resolutions, and best practices to continuously improve internal knowledge bases and operational playbooks

Fulltime

Associate Sourcing Specialist, Global Merchandise Sourcing - Disney Consumer Products

This is an office-based role in our Singapore office. Wherever you are in the am...

Location

Singapore , Singapore

Salary:

Not provided

Disney

Expiration Date

Until further notice

Requirements

Fresh graduate or 1- 2 years of relevant experience in data coordination or administrative roles
Strong proficiency in Microsoft Excel, PowerPoint, and Word
experience with Power BI, Google Sheets, or similar tools is an advantage
Solid organizational skills with keen attention to detail and accuracy
Comfortable managing data sets and producing structured reports
Good interpersonal and communication skills
able to interact effectively across different levels of the organization
Diploma or Bachelor’s degree in Business Administration, Office Management, or related field

Job Responsibility

Maintain and update internal databases, spreadsheets, and dashboards for operational, sourcing, or project-related data
Track and monitor key performance indicators (KPIs) and prepare periodic reports for management review
Assist in compiling, analyzing, and presenting data insights for process improvements and decision-making
Verify data accuracy and identify trends, inconsistencies, or missing information for timely resolution
Support the team in preparing presentations and dashboards based on collected data (e.g., in Excel, Power BI, or PLM systems)
Collaborate with cross-functional teams to ensure timely and accurate submission of data inputs
Manage digital filing systems and document control for easy retrieval and reference
Coordinate incoming and outgoing packages, ensuring accurate documentation, distribution, and tracking
Serve as the point of contact for courier services, facility vendors, and maintenance teams
Oversee meeting room bookings, office supplies, and general upkeep of common areas

Fulltime

Senior System Specialist

We are seeking a high‑performing, self‑driven Senior System Specialist/Engineer ...

Location

Canada , Markham

Salary:

115000.00 - 164600.00 USD / Year

General Motors

Expiration Date

Until further notice

Requirements

Strong knowledge of systems and software architecture, embedded software development, and testing methodologies
5+ years of experience in systems engineering, embedded software, EV charging, infotainment, or a related development domain
Bachelor’s degree in Electrical, Computer, Software, Mechatronics Engineering, or a related field
Experience with requirements tools such as DOORS/DNG and Rhapsody (preferred)
Familiarity with Agile or SAFe development methodologies
Understanding of CI/CD automation and continuous testing strategies
Experience with Service‑Oriented Architecture (SOA) and Behavior‑Driven Development (BDD)
Strong analytical and problem‑solving skills, with the ability to navigate complex technical challenges
Excellent written and verbal communication skills
Strong interpersonal skills and ability to collaborate across global teams and functional areas

Job Responsibility

Contribute to the development of system and solution requirements for charging user experience
Support the definition and management of system and solution requirements, interfaces, states, and performance targets within infotainment and compute‑oriented systems
Participate in the decomposition and allocation of product, feature, and system functionality to software and compute platform teams
Collaborate with cross‑functional partners including software engineering, validation, UX, mobile, and Cloud Services
Assist in issue triage, root‑cause analysis, and resolution during development and testing phases
Support continuous improvement activities and help enhance system robustness and user experience
Document system deliverables, maintain requirement traceability, and support program milestones and readiness reviews

What we offer

Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave
Healthcare, dental and vision benefits including health care spending account and wellness incentive
Life insurance plans to cover you and your family
Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement
GM Vehicle Purchase Plan for you, your family, and friends

Fulltime

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Global Service System Specialist

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