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Global Service Logistics Business Systems Analyst

NetApp

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Location:
United States , Morrisville ▼

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

70550.00 - 104500.00 USD / Year
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Job Description:

We are seeking a highly motivated and detail-oriented Global Service Logistics Business Systems Analyst (BSA) to join our team. The ideal candidate will play a pivotal role in maintaining our global service logistics processes, enhancing system efficiencies, and ensuring seamless operations. This role requires a blend of analytical prowess, technical expertise, and exceptional communication skills, with specific knowledge in Baxter Planning, Oracle, and SAP CRM.

Job Responsibility:

  • Maintain and optimize current service logistics processes and systems to ensure efficient operations
  • Collaborate with cross-functional teams to gather requirements and develop comprehensive business solutions
  • Provide ongoing support and troubleshooting for service logistics systems, particularly Baxter Planning, Oracle, and SAP CRM
  • Run regular system programs and ensure they are functioning correctly, addressing any issues promptly
  • Create and maintain detailed documentation of system configurations, processes, and user guides
  • Monitor key performance indicators (KPIs) and generate reports to track system performance and logistics efficiency
  • Assist in the development and execution of test plans to ensure system modifications meet business requirements

Requirements:

  • Bachelor’s degree in Business Administration, Information Systems, Logistics, or a related field
  • 1-3 years of experience in a service logistics, supply chain, or business systems analyst role
  • Proficiency in Baxter Planning, Oracle, and SAP CRM preferred
  • Excellent analytical and problem-solving skills
  • Strong project management skills with the ability to handle multiple projects simultaneously
  • Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse teams
  • Experience with data analysis tools and techniques
  • Ability to adapt to a fast-paced and dynamic work environment

Nice to have:

  • Master’s degree in a related field
  • Experience with process improvement methodologies (e.g., Lean, Six Sigma)
  • Knowledge of EDI (Electronic Data Interchange) and other logistics-related technologies
  • Familiarity with regulatory requirements and compliance in global service logistics
What we offer:
  • Health Insurance
  • Life Insurance
  • Retirement or Pension Plans
  • Paid Time Off (PTO)
  • various Leave options
  • Performance-Based Incentives
  • employee stock purchase plan
  • and/or restricted stocks (RSU’s)
  • volunteer time off program (40 hours paid time per year)
  • educational assistance
  • legal services
  • access to discounts
  • financial savings programs

Additional Information:

Job Posted:
January 01, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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