CrawlJobs Logo

Global Security Operations Center Supervisor

aus.com Logo

Allied Universal®

Location Icon

Location:
United States , New York

Category Icon
Category:
-

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

32.00 USD / Hour

Job Description:

The Global Security Operations Center (GSOC) Supervisor leads the day to day activities of assigned shifts in the client’s GSOC. This position is responsible for line-level supervision of up to ten Lead Operators and Operators. The GSOC Supervisor assures that all GSOC positions are staffed with qualified personnel and that all operations are conducted in line with established policy and procedure. This position is under the direction of the Operations Manager.

Job Responsibility:

  • Receiving shift pass down information, and conducting shift briefings to provide updates, assignments, training, and uniform compliance
  • Maintaining situational awareness of natural and man-made events that may compromise the safety and security of personnel, business operations, and infrastructure for client locations globally
  • Drafts and sends emergency mass notifications and other crisis communications
  • Ensuring that field personnel respond to all emergencies: medical, fire, hazardous materials, natural disasters, and accidents
  • Assisting the Client’s security personnel with the development and/or revision of security operation center processes, protocols, and systems
  • Identifying and routing security for resolution of any nuisance or trouble (physical security) alarms
  • Provides back-up, support, and on-call function as-needed
  • Oversees quality control and oversight for all production, support, and staffing functions in conjunction with GSOC Operations Manager
  • Directly assists in developing and maturing the capabilities of the GSOC including support for operations and the intelligence/analytics areas
  • Supervise the maintenance and deployment of a GSOC knowledge management dashboard (ex: SharePoint Site or other tool)
  • Works with Operations Manager to identify process and quality improvements
  • Represent the GSOC in meetings with client personnel
  • Triage and manage incidents of workplace violence or other associate misconduct
  • Developing and executing training for the Operators in all control room functions and conducting training exercises with the field leadership team

Requirements:

  • College Degree (BA) or equivalent work experience in an operations center or dispatch capacity
  • At least four years of experience in security
  • Excellent instructional, customer service, written and verbal communication skills
  • Experience in conducting research/analysis
  • Ability to multitask in a fast paced, at times stressed work environment
  • Comfortable with high-tech work environment and constant learning of new tools and innovations
  • Flexibility to work all shifts, and willingness to assist the team with overtime when needed
  • Good working knowledge of Microsoft Office suite and Windows OS
  • Self-motivated, curious, and knowledgeable pertaining to news and current events
  • Good working knowledge of security systems for access control, CCTV systems, badging systems, alarm monitoring systems
  • A dependable team player with business maturity, enthusiasm and a positive attitude

Additional Information:

Job Posted:
March 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Global Security Operations Center Supervisor

Global Security Operations Center Manager

The Global Security Operations Center (GSOC) Manager plays a vital role within t...
Location
Location
United States , Santa Clara
Salary
Salary:
115000.00 USD / Year
aus.com Logo
Allied Universal®
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must possess one of the following: Bachelor’s degree in Criminal Justice, Emergency Management, IT, Communications or a related field of study
  • Associates Degree in Criminal Justice, Emergency Management, IT, Communications with a minimum of five (5) years of work experience in a Global Security Operations Center role
  • High School diploma or equivalent with a minimum of seven (7) years of work experience in a Global Security Operations Center role
  • Minimum of five (5) years of experience in corporate security management or a similar role
  • Minimum of three (3) years of experience of Global Security Operations Center (GSOC) experience with a focus on intelligence assessments, brand protection, and travel security
  • Experience working with Everbridge Suite, Dataminr, NC4, or other similar AI-based platforms for risk management
  • Demonstrated working knowledge of best-in-class security processes and practices
  • Effective oral and written interpersonal communication skills
  • Computer proficiency with Microsoft Office suite products and the ability to work with complex platforms
  • Demonstrated proficiency in alarm monitoring, access control, video management, and crisis communication technology
Job Responsibility
Job Responsibility
  • Operational oversight for the Global Security Operations Center (GSOC) program and partner with client leadership on overall program management
  • Assist with developing, implementing, administering, monitoring, and improving GSOC training, work instructions, and protocols
  • Develop and update operating procedures and guidance documents
  • Selection and placement of Analysts
  • professional development, implement positive as well as disciplinary action as appropriate
  • develop and implement performance improvement plans
  • Supervise the maintenance of a GSOC knowledge management tool to ensure work resources remain accurate and readily available for Operators
  • Act as the first-line supervisor in the GSOC, providing leadership, supervision, and oversight over all operations
  • Assist with the daily schedule for GSOC personnel, Coordinate coverage for team absences
  • Responsible for quality control of all GSOC products and reports
What we offer
What we offer
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401(k)plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly
  • Employee Assistance Program
  • Employee Discount Program
  • Tuition Discount Program
  • Training & Career Development Programs
  • Fulltime
Read More
Arrow Right
New

Security GSOC Shift Supervisor

Allied Universal® is hiring a Global Security Operations Center (GSOC) Shift Lea...
Location
Location
United States , Cupertino
Salary
Salary:
40.00 USD / Hour
aus.com Logo
Allied Universal®
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • Minimum of two (2) years of technical writing experience
  • Minimum of two (2) years of verifiable security experience
  • Minimum of two (2) years of verifiable Global Security Operation Center experience
  • Minimum of two (2) years of experience using CCURE and other surveillance tools (e.g., Genetic)
  • Must possess one or more of the following: Service in the active-duty military, military reserves, or National Guard
  • Service in auxiliary police or police cadets
  • Bachelor’s Degree or higher in Emergency Management, Communications, Information Technology, Political Sciences, Criminal Justice, or related field of study
  • Technical writing skills
Job Responsibility
Job Responsibility
  • Oversee day to day operations within the GSOC, ensuring all procedures and protocols are followed
  • Manage and coordinate the activities of the GSOC team during the shift, including monitoring security systems, handling incidents, and responding to emergencies
  • Update the GSOC Operator schedule
  • ensure coverage for all openings and callout
  • notify the Account Manager if there are any open posts that cannot be covered
  • Ensure all GSOC activities comply with local, national, and international laws and client regulations
  • Conduct regular audits and assessments to identify area of improvement
  • Ensure all training requirements are met for all operators
  • complete training checklists for new hires and when retraining operators
  • Assist in the development, implementation, and enforcement of Standard Operating Procedures (SOPs) for the GSOC to ensure consistent and effective operations
What we offer
What we offer
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401(k)plan, subject to eligibility requirements
  • Ongoing paid training programs and career growth opportunities
  • Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…
  • Fulltime
Read More
Arrow Right

Los Angeles Convention Center Security Supervisor

The Security Supervisor provides oversight and supervision to security personnel...
Location
Location
United States , Los Angeles
Salary
Salary:
23.00 USD / Hour
legendsglobal.com Logo
Legends Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A minimum of three (3) years of security related work experience: ASM Global/AEG Security experience may be factored 2:1
  • Valid CA State BSIS Guard Card (Bureau of Security & Investigative Services)
  • Excellent written and verbal communication skills, as well as effective interpersonal skills
  • Knowledge of human behavior, including crowd management principles, and the ability to implement effective crowd control techniques as necessary
  • Must be able to provide training and direction to new hires in the department
  • Must be able to create, explain, and maintain an employee roster/schedule
  • Required variable work schedule such as late hours, early mornings, extended hours, holidays, and weekends
  • Must have reliable transportation
  • Must be able to represent ASM Global and LACC in an exemplary manner
  • A minimum education level of: High School Diploma or its equivalency
Job Responsibility
Job Responsibility
  • Respond to all security needs and calls for services
  • works with other Security team members and local law enforcement, as necessary
  • Train, counsel, discipline, evaluate and supervise Security personnel in accordance with the ASM Global Security Department's philosophy and policies
  • Manage the hours of all Security Officers and Supervisors in the department, including 24-hour Security staff and event Security staff
  • Proactively enforce LACC policies and procedures, ensuring timely response and follow up to violations and complaints from guests, clients, and employees
  • Follow all rules and regulations as outlined in the policies and procedures manual and ensure compliance by Security personnel
  • Collaborate with Guest Services staff in managing large crowds under constantly changing event environments
  • Assure property is secure and that no damage occurs due to visitor negligence or vandalism
  • Operate and monitor security systems such as CCTV, Fire Control, radio communications equipment, elevators, and lighting controls
  • Develop and maintain an effective employee and visitor photo ID and credential program
  • Parttime
Read More
Arrow Right
New

Security Shift Supervisor - GSOC Experience Required

Allied Universal® is hiring a Global Security Operations Center (GSOC) Shift Lea...
Location
Location
United States , Chandler, Arizona
Salary
Salary:
29.36 USD / Hour
aus.com Logo
Allied Universal®
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • Minimum of two (2) years of technical writing experience
  • Minimum of two (2) years of verifiable security experience
  • Minimum of two (2) years of verifiable Global Security Operation Center experience
  • Minimum of two (2) years of experience using CCURE and other surveillance tools (e.g., Genetic)
  • Must possess one or more of the following: Service in the active-duty military, military reserves, or National Guard
  • Service in auxiliary police or police cadets
  • Bachelor’s Degree or higher in Emergency Management, Communications, Information Technology, Political Sciences, Criminal Justice, or related field of study
  • Technical writing skills
Job Responsibility
Job Responsibility
  • Oversee day to day operations within the GSOC, ensuring all procedures and protocols are followed
  • Manage and coordinate the activities of the GSOC team during the shift, including monitoring security systems, handling incidents, and responding to emergencies
  • Update the GSOC Operator schedule
  • ensure coverage for all openings and callout
  • notify the Account Manager if there are any open posts that cannot be covered
  • Ensure all GSOC activities comply with local, national, and international laws and client regulations
  • Conduct regular audits and assessments to identify area of improvement
  • Ensure all training requirements are met for all operators
  • complete training checklists for new hires and when retraining operators
  • Assist in the development, implementation, and enforcement of Standard Operating Procedures (SOPs) for the GSOC to ensure consistent and effective operations
What we offer
What we offer
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401(k)plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
  • Fulltime
Read More
Arrow Right

Tmo supervisor

Supervises work activities of Traffic Management personnel engaged in the moveme...
Location
Location
United States , Anchorage, Alaska
Salary
Salary:
Not provided
amentum.com Logo
Amentum
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma or equivalent required
  • Minimum of three years of experience in Traffic Management (TMO)/Air Freight operations or associate degree in a related field of study required
  • Experience may include but is not limited to import/export, freight acceptance, preparation, handling, cargo shipping/receiving by surface, sea, and air, data records, container management, customer service, cargo operating computer systems, or other related experience
  • Experienced in aircraft cargo loading/unloading and cargo tie-down restraint procedures, palletizing cargo on single or multiple 463L pallets using side and top nets, straps, chains, and devices for restraint
  • Must possess a current HAZMAT Certification in accordance with AFMAN 24-604 or ability to obtain it upon acceptance of the position
  • Must be proficient in the use of personal computers and Windows Operating System and Microsoft Office to include, as a minimum, PowerPoint, Excel, and Word programs
  • Knowledge of related shipping/receiving procedures and the ability to detect/report problems to appropriate personnel preferred
  • Excellent organizational skills and the ability to effectively work under pressure and strict timelines required
  • Ability to maintain an effective working relationship with coworkers, including multi-national staff, and external and internal customers is required
  • Must be able to communicate clearly and concisely, orally and in writing to coworkers and customers while maintaining Communication Security (COMSEC), Operational Security (OPSEC), and Computer Security (COMPUSEC)
Job Responsibility
Job Responsibility
  • Supervises work activities of Traffic Management personnel engaged in the movement of WRM Pre-positioned cargo via land, air, and sea
  • Responsible for training, establishing, and maintaining effective shipment planning functions
  • Monitors cargo operations using Logistics Tool Suite (LTS), Global Freight Management (GFM), Cargo Movement Operating System (CMOS), Global Air Transportation Execution System (GATES), Integrated Computerized Deployment System (ICODES), Integrated Booking System (IBS), Joint Container Management system (JCM), Wood Packaging Materials (WPM) Management Toolset, Global Asset Reporting Tool (GART), and web-based tracking systems such as Integrated Data Environment/Global Transportation Network Convergence (IGC), Radio Frequency Identification (RFID-ITV) Tracking Portal, Global Decision Support Systems (GDSS-2), and Single Mobility System (SMS) to ensure In-transit Visibility (ITV) within the Defense Transportation System (DTS)
  • Must be able to complete AMMO-43, Intermodal Dry Cargo Container/CSC Reinspection, AMMO-62, Technical Transportation of Hazardous Materials Distance Learning Courses, and WPM certification/recertification web-based training
  • Ensures all shipments comply with the International Trade and Arms Regulation (ITAR)
  • Ensures compliance with Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS)
  • Schedules work priorities based on day-to-day Traffic Management Operations, War Reserve Material (WRM) Taskers, Executive Coordination Agency (ECA) Taskers, Primary Contracting Office (PCO), and Administrative Contracting Office (ACO) Taskers
  • Develops work standards
  • identifies training deficiencies
  • develops training plans
  • Fulltime
Read More
Arrow Right

Event Operations Supervisor - Audio Visual

The Operations Supervisor leads floor operations with a focus on customer servic...
Location
Location
United States , Jacksonville
Salary
Salary:
18.93 - 24.60 USD / Hour
encoreglobal.com Logo
Encore Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree is preferred
  • 3-5 years of customer service or hospitality experience is preferred
  • 3-5 year of audio-visual experience is required
  • Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to
  • External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date
  • Knowledge of technical theory
  • Advanced problem-solving skills
  • Experience leading workflow and team members
  • A valid driver’s license is required for team members in positions that may operate Company vehicles
  • Additional DOT requirement may need to be met if applicable
Job Responsibility
Job Responsibility
  • Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment
  • Performs daily floor management including directing the workflow of technicians and assisting management with labor needs and scheduling
  • Participates in crew scheduling process with venue management and Workforce, focusing on talent to task, business levels, and unique event or client requirements
  • Ensures flowsheets are updated and properly completed
  • Works with team to establish coordinated communications for the management of events
  • Attends venue meetings as needed
  • Assists management in team member compliance with Operational Excellence
  • Provides suggestions for scheduling and operational efficiencies accordingly
  • Provides excellent service and strives to exceed the expectations and needs of internal and external customers by following Encore’s Service Standards
  • Maintains a positive relationship with all clients through effective communication
What we offer
What we offer
  • Paid Time Off
  • Vacation Days
  • Paid Holidays
  • Floating Holidays
  • Sick/Personal Days
  • Premium Recognition Program (CenterStage)
  • Performance Incentive Plans (GEI Bonus)
  • Employee Referral Program
  • Annual Merit
  • Classroom/On the Job Training
  • Fulltime
Read More
Arrow Right

Event Operations Supervisor - Audio Visual

The Operations Supervisor leads floor operations with a focus on customer servic...
Location
Location
United States , Miami Beach
Salary
Salary:
22.09 - 25.00 USD / Hour
encoreglobal.com Logo
Encore Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree is preferred
  • 3-5 years of customer service or hospitality experience is preferred
  • 3-5 year of audio-visual experience is required
  • Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to
  • External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date
  • Knowledge of technical theory
  • Advanced problem-solving skills
  • Experience leading workflow and team members
  • A valid driver’s license is required for team members in positions that may operate Company vehicles
  • Additional DOT requirement may need to be met if applicable
Job Responsibility
Job Responsibility
  • Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment
  • Performs daily floor management including directing the workflow of technicians and assisting management with labor needs and scheduling
  • Participates in crew scheduling process with venue management and Workforce, focusing on talent to task, business levels, and unique event or client requirements
  • Ensures flowsheets are updated and properly completed
  • Works with team to establish coordinated communications for the management of events
  • Attends venue meetings as needed (examples: daily banquet event order meetings, pre and post conferences)
  • Assists management in team member compliance with Operational Excellence
  • Provides suggestions for scheduling and operational efficiencies accordingly
  • Provides excellent service and strives to exceed the expectations and needs of internal and external customers by following Encore’s Service Standards
  • Maintains a positive relationship with all clients through effective communication
What we offer
What we offer
  • Paid Time Off
  • Vacation Days
  • Paid Holidays
  • Floating Holidays
  • Sick/Personal Days
  • Premium Recognition Program (CenterStage)
  • Performance Incentive Plans (GEI Bonus)
  • Employee Referral Program
  • Annual Merit
  • Classroom/On the Job Training
  • Fulltime
Read More
Arrow Right

Event Operations Supervisor, Audio Visual

The Operations Supervisor leads floor operations with a focus on customer servic...
Location
Location
United States , Scottsdale
Salary
Salary:
20.09 - 24.60 USD / Hour
encoreglobal.com Logo
Encore Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree is preferred
  • 3-5 years of customer service or hospitality experience is preferred
  • 3-5 year of audio-visual experience is required
  • Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to
  • External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date
  • Knowledge of technical theory
  • Advanced problem-solving skills
  • Experience leading workflow and team members
  • A valid driver’s license is required for team members in positions that may operate Company vehicles
  • Additional DOT requirement may need to be met if applicable
Job Responsibility
Job Responsibility
  • Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment
  • Performs daily floor management including directing the workflow of technicians and assisting management with labor needs and scheduling
  • Participates in crew scheduling process with venue management and Workforce, focusing on talent to task, business levels, and unique event or client requirements
  • Ensures flowsheets are updated and properly completed
  • Works with team to establish coordinated communications for the management of events
  • Attends venue meetings as needed
  • Assists management in team member compliance with Operational Excellence
  • Provides suggestions for scheduling and operational efficiencies accordingly
  • Provides excellent service and strives to exceed the expectations and needs of internal and external customers by following Encore’s Service Standards
  • Maintains a positive relationship with all clients through effective communication
What we offer
What we offer
  • Paid Time Off
  • Vacation Days
  • Paid Holidays
  • Floating Holidays
  • Sick/Personal Days
  • Premium Recognition Program (CenterStage)
  • Performance Incentive Plans (GEI Bonus)
  • Employee Referral Program
  • Annual Merit
  • Training & Development
  • Fulltime
Read More
Arrow Right