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Allied Universal® Logo Allied Universal® · -

Global Security Operations Center Operator

United States, Racine 21.50 USD / Hour · Job Posted January 16, 2026
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Job Description

As a Global Security Operations Center Operator Full Time in Racine, WI, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Patrol Unarmed Officer with Allied Universal at a retail or mall location, you will monitor and patrol assigned areas, helping to deter security-related incidents while remaining highly visible. You will provide exceptional customer service and clear communication to all visitors and staff. Join a team that values agility, reliability, innovation, and integrity, where your commitment to a caring culture and teamwork makes a difference every day.

Job Responsibility

  • Provide customer service to clients, guests, and/or employees by carrying out security-related procedures and site-specific policies as directed by Allied Universal
  • Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols and instructions
  • Conduct regular and random patrols throughout the retail or mall location, including interior areas and the perimeter, to help to deter unwanted activity and promote a secure environment
  • Observe and report any unusual activity, hazards, or maintenance issues to the appropriate personnel
  • Assist with access control and monitor entrances and exits as required by site-specific policies
  • Support emergency response activities as directed, including assisting with evacuations or medical emergencies when appropriate
  • Maintain detailed and accurate records of activities, incidents, and/or observations as required by Allied Universal and site management

Requirements

  • Be at least 18 years of age for unarmed roles
  • Possess a high school diploma or equivalent
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • A valid driver’s license will be required for driving positions only

What we offer

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more
  • Career Growth: Get paid training and access to career growth opportunities
  • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program
  • Employee Assistance Program
  • Employee Discount Program
  • Tuition Discount Program
  • Training & Career Development Programs
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