CrawlJobs Logo

Global Security Operations Center Manager

aus.com Logo

Allied Universal®

Location Icon

Location:
United States , Santa Clara

Category Icon
Category:
-

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

115000.00 USD / Year

Job Description:

The Global Security Operations Center (GSOC) Manager plays a vital role within the Physical Security and Safety team, ensuring the maintenance of a safe and secure environment for employees, contractors, visitors, and guests. The Global Security Operations Center (GSOC) Manager will lead and oversee a shift-based team, provide strategic program oversight, policy and procedure development, as well as perform technical and project management.

Job Responsibility:

  • Operational oversight for the Global Security Operations Center (GSOC) program and partner with client leadership on overall program management
  • Assist with developing, implementing, administering, monitoring, and improving GSOC training, work instructions, and protocols
  • Develop and update operating procedures and guidance documents
  • Selection and placement of Analysts
  • professional development, implement positive as well as disciplinary action as appropriate
  • develop and implement performance improvement plans
  • Supervise the maintenance of a GSOC knowledge management tool to ensure work resources remain accurate and readily available for Operators
  • Act as the first-line supervisor in the GSOC, providing leadership, supervision, and oversight over all operations
  • Assist with the daily schedule for GSOC personnel, Coordinate coverage for team absences
  • Responsible for quality control of all GSOC products and reports
  • Maintain situational awareness of events that may compromise the safety and security of personnel, business operations, and infrastructure for client locations globally
  • escalate to client stakeholders as necessary
  • Participate in Quarterly Business Reviews
  • provide expert-level recommendations regarding staffing levels and requirements as they relate to business costs and company profit margins
  • Receive, evaluate, and disseminate information and reports from security personnel, managers, suppliers, reporting parties, etc.
  • Support and mentor junior personnel to enhance proficiency with company resources, processes, and procedures
  • Draft and send emergency mass notifications and other crisis communications
  • Create concise, factual reports for distribution to client representatives, company management, and external stakeholders
  • Support the travel security program by monitoring associate travel and be prepared to account for them during events of concern or elevated risk
  • Partner with internal security, facilities, real estate, enterprise resiliency, and business continuity teams during business-impacting incidents or events
  • Receive, evaluate, and disseminate incoming information and reports from company security personnel, security officers in the field, company employees, suppliers, reporting parties, and local agencies
  • Develop concise, fact-based incident reports for distribution to various partners
  • Represent the company in handling employee or customer complaints, implement resolution to employee grievances or performance deficiencies

Requirements:

  • Must possess one of the following: Bachelor’s degree in Criminal Justice, Emergency Management, IT, Communications or a related field of study
  • Associates Degree in Criminal Justice, Emergency Management, IT, Communications with a minimum of five (5) years of work experience in a Global Security Operations Center role
  • High School diploma or equivalent with a minimum of seven (7) years of work experience in a Global Security Operations Center role
  • Minimum of five (5) years of experience in corporate security management or a similar role
  • Minimum of three (3) years of experience of Global Security Operations Center (GSOC) experience with a focus on intelligence assessments, brand protection, and travel security
  • Experience working with Everbridge Suite, Dataminr, NC4, or other similar AI-based platforms for risk management
  • Demonstrated working knowledge of best-in-class security processes and practices
  • Effective oral and written interpersonal communication skills
  • Computer proficiency with Microsoft Office suite products and the ability to work with complex platforms
  • Demonstrated proficiency in alarm monitoring, access control, video management, and crisis communication technology
  • Ability to work in a fast-paced organization
  • Ability to make decisions, multi-task, and operate within high-stress situations
  • Working knowledge of current global events and the global sociopolitical landscape
  • Ability to analyze and think critically
  • Planning, organizing, and leadership skills
  • Strong customer service and service delivery orientation

Nice to have:

  • Master’s degree in Criminal Justice, Emergency Management, Communications, or related field of study
  • Ability to operate radio or telephone equipment and console monitors
  • Intelligence, corporate, military, and security experience
What we offer:
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401(k)plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly
  • Employee Assistance Program
  • Employee Discount Program
  • Tuition Discount Program
  • Training & Career Development Programs

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Global Security Operations Center Manager

Data Center Operations Manager

As the Manager of our datacenter operations team you’ll contribute in the strate...
Location
Location
United States , Santa Clara
Salary
Salary:
122500.00 - 179630.00 USD / Year
rackspace.com Logo
Rackspace
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in computer science, computer engineering or a related field. Additional experience may substitute for the degree
  • 7+ years of experience as a data center operations technician
  • Previous people management within a Data Center experience is required
  • Demonstrated successful experience meeting data center production/operation schedules
Job Responsibility
Job Responsibility
  • Manage a team of datacenter operation engineers and maintain a better than 99.999% uptime through impeccable housekeeping and robust operational discipline
  • Report on operational performance to the leadership team
  • Recommend changes in procedures or equipment that would increase productivity, reduce cost, and better serve Data Center requirements and customers
  • Train employees on policies and procedures and engage them in change
  • Recommend employees for hiring, firing, promotions and demotions
  • Provide input on pay reviews
  • Prepare and perform performance appraisals
  • Monitor and prioritize an internal ticketing system
  • Provide operating system storage troubleshooting, along with storage upgrades, hardware troubleshooting and Raid configuration changes
  • Provide hardware support and upgrades for servers running Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMWare ESX Server
What we offer
What we offer
  • Incentive compensation opportunities in the form of an annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP)
  • Fulltime
Read More
Arrow Right

Intelligence Group Manager

Intelligence Group Manager role in Citi Security and Investigative Services (CSI...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6+ years of relevant experience
  • At least 3 years in a management role
  • Established experience in security operations
  • Experience working or managing a security center involved in CCTV monitoring/Response, Intrusion detection systems response, escalation and reporting
  • Familiarity with banking security regulations and compliance standards
  • Background in corporate security or critical infrastructure protection
  • Experience coordinating with law enforcement and intelligence agencies
  • Strong knowledge of threat assessment and risk management strategies
  • Familiarity with protective intelligence
  • Experience leading high-stakes incident and crisis response
Job Responsibility
Job Responsibility
  • Manage and execute Global Security and Intelligence Center operations
  • Manage and coach multidisciplinary and cross-functional team
  • Maintain effective interaction models with all CSIS Anchors
  • Collaborate with CSIS Project Management and Technology
  • Support Risk and Controls and Transformation
  • Maintain Key Performance Indicators
  • Coordinate execution of appropriate training
  • Develop and implement guidance around engagement with local enforcement and government agencies
  • Source and manage GSIC vendors and monitor KPIs
  • Assess risk when making business decisions
What we offer
What we offer
  • Paid Parental Leave Policy
  • Financial well-being programs
  • Work-life balance programs
  • Generous paid time off packages
  • Extensive on-the-job training
  • Exposure to senior leaders
  • Traditional learning opportunities
  • Volunteerism opportunities
  • Fulltime
Read More
Arrow Right

IT Operations Manager

In the departments of the "Supporting Functions" you may not come into direct co...
Location
Location
Germany , Berlin
Salary
Salary:
Not provided
asml.com Logo
ASML
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree in Computer Science, Business Informatics, or a comparable qualification
  • Several years of professional experience in IT Operations, ideally in a leadership role
  • Solid expertise in data center infrastructures (servers, storage, networking, security, cloud technologies)
  • Experienced in installing, configuring, and analyzing IT systems
  • Strong understanding of data protection processes and GDPR compliance
  • Confident and fluent communication in both German and English
Job Responsibility
Job Responsibility
  • Lead and develop your team with a respectful and inclusive leadership style
  • Operate, maintain and optimize our IT infrastructure on an ongoing basis
  • Ensure the availability of networks, server environments, and data centers
  • Monitor security processes, including firewalls and user authorization
  • Oversee installations, upgrades and configurations of hardware and software
  • Evaluate system performance and implement improvement measures
  • Ensure data protection in accordance with GDPR and internal policies
  • Manage the budget for IT infrastructure systems
  • Handle contracts and licenses and coordinate external service providers
  • Collaborate closely with global IT teams to ensure alignment with ASML’s worldwide standards, strategies and infrastructure initiatives
What we offer
What we offer
  • Remuneration according to company collective agreement (with IG Metall) including 13th monthly salary and variable remuneration components
  • Collective working time: 35 hours/week
  • Flexible arrangement of your daily working hours (depending on the work area)
  • 30 days of vacation
  • Reimbursement of moving expenses for you and your family (starting from 100 km distance)
  • Specific advanced training and development opportunities
  • Access to organized childcare and vacation care
  • Health and sports offers (e.g. subsidy for sports activities, health days, company doctor, free vaccinations, etc.)
  • Travel allowance for BVG company ticket or bicycle
  • Fulltime
Read More
Arrow Right

Manager, Global Benefits

As the Manager, Global Benefits, you will shape and elevate Highspot’s global be...
Location
Location
United States , Seattle
Salary
Salary:
118000.00 - 177000.00 USD / Year
highspot.com Logo
Highspot
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Typically 6+ years of progressive experience in benefits management
  • At least 2+ years focused on global (multi-regional) benefits
  • Experience within a technology company is strongly preferred
  • Bachelor’s degree in Business Administration, Human Resources, Finance, or a related field preferred
  • Strong understanding of US benefits legislation (HIPAA, ERISA, ACA) and common global benefits practices
  • Proficiency in HRIS platforms (Workday preferred) and benefits module administration
  • Strong analytical skills and proficiency in making data-driven decisions
  • Exceptional communication and interpersonal skills, with the ability to influence stakeholders at all levels
  • Highly organized and adaptable, able to manage multiple complex projects in a fast-paced environment
  • High degree of discretion and ability to handle confidential information
Job Responsibility
Job Responsibility
  • Develop and implement a globally consistent, locally relevant benefits strategy aligned with Highspot’s Total Rewards philosophy
  • Continuously assess and refine global offerings (e.g., health, wellness, retirement/pension, time off, and leave of absence) to enhance competitiveness and inclusivity
  • Partner with regional leaders to ensure programs reflect local needs and support a positive employee experience
  • Lead annual benefits renewals, enrollment, and compliance audits for multiple countries
  • Oversee daily benefits administration, including policies, eligibility, vendor feeds, invoicing, and leaves
  • Ensure compliance with local and global regulations (e.g., HIPAA, ERISA, ACA, GDPR, FMLA, and state-specific leave laws)
  • Manage and oversee the Highspot 401(k) plan, including responsibility for the annual audit, Secure 2.0 updates, and other required projects
  • Manage relationships with brokers and third-party vendors to ensure cost-effective, high-quality service
  • Partner with Finance and the Head of Total Rewards on annual benefits budgets and cost analysis
  • Communicate benefits programs through clear, engaging materials and education campaigns
What we offer
What we offer
  • Comprehensive medical, dental, vision, disability, and life benefits
  • Health Savings Account (HSA) with employer contribution
  • 401(k) Matching with immediate vesting on employer match
  • Flexible PTO
  • 8 paid holidays and 5 paid days for Annual Holiday Week
  • Quarterly Recharge Fridays (paid days off for mental health recharge)
  • 18 weeks paid parental leave
  • Access to Coaches and Therapists through Modern Health
  • 2 volunteer days per year
  • Commuting benefits
  • Fulltime
Read More
Arrow Right
New

Global Security Operations Center Supervisor

The Global Security Operations Center (GSOC) Supervisor maintains full accountab...
Location
Location
United States , New York
Salary
Salary:
32.00 USD / Hour
aus.com Logo
Allied Universal®
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent
  • Minimum of two (2) years of supervisory/management experience
  • Minimum of one (1) year of working in a Security Operations Center or closely related operation
  • Ability to prioritize workload based on urgency
  • able to delegate tasks and communicate to a range of audiences
  • Demonstrated analytic and critical thinking skills
  • Demonstrated ability to ensure compliance, monitoring of assets, and making rapid notifications
  • Demonstration of strong computer skills
  • Excellent oral and written communication skills
  • Excellent analytical and problem-solving skills
Job Responsibility
Job Responsibility
  • Serve as the liaison between the GSOC, Contract Security Management, and Global Security Management
  • Develop and direct the functions, processes, and operations of the GSOC and ensures policies, procedures, and objectives align with client goals
  • Perform analysis, planning, and provide direction to ensure that the GSOC is delivering maximum value to the business
  • Develop, implement, and document scheduled and ad hoc training exercises to ensure effective performance of the personnel assigned to the GSOC
  • Develop GSOC functionality and assist in identifying new technologies and upgrades for existing systems
  • Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring, radio systems, Skype, and other systems
  • Motivates, coaches, and provides leadership to the GSOC staff to develop direct reports
  • Manage, administer and work within software programs used to support operational processes such as travel security, emergency notification, global incidents, etc.
  • Provides feedback to both client and contract security management to mitigate failures and improve performance
  • Serve as a point of escalation for any inter-company customer service issues related to the GSOC operations
What we offer
What we offer
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal day
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
  • Fulltime
Read More
Arrow Right
New

Security Operations Center Watch Lead

Waymo is an autonomous driving technology company with the mission to be the wor...
Location
Location
United States , Phoenix
Salary
Salary:
57.70 - 62.50 USD / Hour
waymo.com Logo
Waymo
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience leading operations within a Global Security Operations Center (GSOC), Military Operations Center, Emergency Operations Center (EOC), or a similar 24/7 command center environment with a primary focus on physical security and incident response
  • A proven track record of making independent, critical decisions in high-pressure, time-sensitive security environments
  • Bachelor’s degree in Security Studies, International Relations, Political Science, Emergency Management, Criminal Justice, or a similar field
  • Demonstrated ability to leverage internal telemetry and external risk data—including OSINT, social media analysis, and incident volume—to synthesize multiple information streams and provide actionable situational awareness
  • Strong verbal and written communication skills with the ability to influence response actions and provide clarity during fast-paced events
Job Responsibility
Job Responsibility
  • Maintain Situational Awareness: Serve as the primary lead for monitoring Waymo’s global footprint, identifying and assessing potential impacts on personnel, the autonomous fleet, and facilities
  • Manage Real-Time Events: Oversee the security response for active incidents, ensuring operational excellence and strict adherence to established protocols
  • Represent Physical Security: Act as the physical security representative during the initial stages of all incident responses and crises, collaborating with partners in Facilities, EHS, Operations, Safety, Legal, and Resilience
  • Conduct Briefings: Provide clear and concise situational updates to leadership during active security events, with the professional judgment to identify when incidents require higher-level intervention
  • Ensure Operational Quality: Perform real-time audits of incident logs, dispatch recordings, and mass notifications to ensure accuracy, speed, and professionalism
  • Finalize Reporting: Review and finalize end-of-shift reports to ensure all critical data points are captured for long-term trend analysis
What we offer
What we offer
  • discretionary annual bonus program
  • equity incentive plan
  • generous Company benefits program
  • top-notch medical, dental and vision insurance
  • mental wellness support
  • gym membership
  • special wellness programs
  • competitive compensation
  • bonus opportunities
  • equity
  • Fulltime
Read More
Arrow Right
New

Mid-Level Global Security Intelligence Analyst

At Boeing, we innovate and collaborate to make the world a better place. We’re c...
Location
Location
United States , Mesa, Arizona; Virtual
Salary
Salary:
96050.00 - 129950.00 USD / Year
boeing.com Logo
Boeing
Expiration Date
February 23, 2026
Flip Icon
Requirements
Requirements
  • 3+ years of experience and or education in at least one of the following: corporate security
  • geopolitical instability
  • intelligence analysis
  • issue-based activism
  • political violence
  • protective intelligence
  • terrorism
  • and/or travel safety
  • 3+ years of experience with the intelligence cycle, as well as analytic tradecraft and methodology
  • 3+ years of experience with the production and delivery of written and verbal briefings
Job Responsibility
Job Responsibility
  • Author strategic intelligence deliverables and assessments designed to frame geopolitical and security developments in the context of potential impact to Boeing personnel, assets, and business operations
  • Support developments of interest may relate to criminal activity, geopolitical instability, issue-based activism, political violence, or terrorism
  • Support the maintenance of priority intelligence requirements, intended to more effectively tailor open-source monitoring to developments of specific interest to Boeing
  • Adhere to an established writing standard, style guide, and standard operating procedures
  • conduct detailed reviews of intelligence deliverables authored by other analysts, to ensure adherence to these expectations
  • Brief senior decision-makers within Boeing on global trends and events, with a specific focus on any potential destabilization to the business operating landscape
  • Collaborate closely with the Global Security Operations Center (GSOC) Watch Operations Team, which provides 24/7/365 incident awareness and crisis management services to Boeing’s global enterprise
  • Collaborate closely with the Computer Incident Response Team’s Intelligence Unit, which identifies and mitigates threats to the company’s digital assets and provides situational awareness of the cyber threat landscape
  • Provide analytic support and expertise to Boeing’s Chief Security Officer and other business partners, including but not limited to: Executive Flight Operations
  • Global Security Activity
What we offer
What we offer
  • Competitive base pay and variable compensation opportunities
  • Health insurance
  • Flexible spending accounts
  • Health savings accounts
  • Retirement savings plans
  • Life and disability insurance programs
  • Programs that provide for both paid and unpaid time away from work
  • Generous company match to your 401(k)
  • Industry-leading tuition assistance program pays your institution directly
  • Fertility, adoption, and surrogacy benefits
  • Fulltime
!
Read More
Arrow Right

Global Security Operations Center Manager

The Global Security Operations Center (GSOC) Manager plays a vital role within t...
Location
Location
United States , Rancho Cordova
Salary
Salary:
83200.00 USD / Year
aus.com Logo
Allied Universal®
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must possess one of the following: Bachelor’s degree in criminal justice, security management or a related field of study
  • High school diploma with a minimum of seven (7) years of work experience in a security professional role
  • Minimum of five (5) years of experience in corporate security or a similar role
  • Minimum of two (2) years of experience leading and managing all aspects of a corporate control center
  • Extensive experience and knowledge of various access control platforms, video management systems and incident management applications/software
  • Understanding of security operations to include security alarm monitoring principles, dispatching and coordinating allocation of resources, stakeholder (customers and operational partners) involvement, data-driven (metrics) reporting, team and task-specific performance assessment, travel safety and security and critical incident response management
  • Excellent oral and written communication skills
  • Planning, organizing, and leadership skills
  • Strong customer service and service delivery orientation
  • Strong interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures
Job Responsibility
Job Responsibility
  • Oversee the coordinated development and maintenance of policies and procedures related to the GSOC and affected stakeholders
  • Support the Threat Intelligence requirement utilizing the intelligence cycle and effective vetting and validation processes to provide accurate, timely, relevant and actionable intelligence to stakeholders
  • Lead the team by providing both strategic direction and hands-on guidance to team members in handling effectively related issues
  • selection and placement of GSOC staff
  • design and implement career development and performance improvement measures
  • Drive process implementation and refinement, short and long-term project management, cross-team (control room and field-services) collaboration
  • Maintain internal and external stakeholder relationships
  • Ensure appropriate staffing coverage and alignment of position responsibilities for each shift
  • Supervise the implementation of new technologies and business processes to improve efficiency
  • Initiate and maintain strategic planning to keep pace with growth of business teams, number of sites and evolving customer and stakeholder needs
What we offer
What we offer
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401(k)plan
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly
  • Employee Assistance Program
  • Employee Discount Program
  • Tuition Discount Program
  • Training & Career Development Programs
  • Fulltime
Read More
Arrow Right