Global Security Intelligence Center Manager, Citi

Citi

Location:
United States, Tampa

Category:
IT - Administration

Contract Type:
Not provided

Salary:

141440.00 - 212160.00 USD / Year

Save Job

Apply Position

Job Description:

The GSIC Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to prevent, monitor and respond to incidents.

Job Responsibility:

Manage and execute Global Security and Intelligence Center operations inclusive of four key processes: CCTV/ alarm monitoring and response
disruptive, targeted, executive threat intelligence monitoring and response
workplace violence program
and traveler assistance program
Manage and coach multidisciplinary and cross-functional team, inclusive of direct employees and non-employees
Maintain effective interaction models with all CSIS Anchors to ensure timely, clear and crisp escalation and coordination for security and crisis management response
Collaborate with CSIS Project Management and Technology (PM&T) with the business requirements and processes that need to be supported to enable PM&T to identify technology and systems to support the function of the GSIC
Support Risk and Controls and Transformation as well as to ensure all necessary approvals are in place for cross border data transfer and for data privacy considerations for all instances of the GSIC and Regional Control Rooms
Maintain Key Performance Indicators as per the guidance of Security Policy and Governance, Intelligence Governance, and Business Analytics and Data Governance to report the productivity and risk management of the GSICs
Coordinate the execution of appropriate training and establish oversight and supervision of the function commensurate with the criticality of the function, the distributed nature and round-the-clock nature of the operations
Develop and implement guidance and governance around the engagement with local enforcement and government agencies in the various jurisdictions in which Citi operates
Source and manage GSIC vendors and monitor KPIs, vendor-employee performance and training

Requirements:

10+ years of relevant experience, with at least 3 years in a management role
Established experience in security operations required
Experience working or managing a security center involved in mission sets to include CCTV monitoring/Response, Intrusion detection systems response, escalation and reporting
Familiarity with banking security regulations and compliance standards
Background in corporate security or critical infrastructure protection
Experience coordinating with law enforcement and intelligence agencies
Strong knowledge of threat assessment and risk management strategies and familiarity with protective intelligence
Experience leading high-stakes incident and crisis response
Effective communication and coordination skills for cross-functional teams (IT, legal, compliance and risk management)
Knowledge of physical security and geopolitical risks affecting Citi’s global operations
Ability to provide professional briefing to executives, stakeholders, peer institutions and government agencies for threat intelligence sharing
military, law enforcement, or intelligence experience can be an asset, especially in protective security or counter-threat operations

Nice to have:

Extensive experience managing a Security Operations Center (SOC) or equivalent, including threat monitoring, incident response and real-time threat management
Deep background in security technologies, including access control systems, surveillance and threat detection systems such as CCTV and Intrusion Detections Systems
Crisis response experience, coordinating with cross-functional teams and stakeholders to minimize the impact of incidents

What we offer:

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Additional Information:

Job Posted:
August 14, 2025

Expiration:
August 19, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Global Security Intelligence Center Manager