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The Global SDR Manager will build and lead a high-performing, multi-region Sales Development organization. This leader will be responsible for defining Jeeves’ global outbound strategy, coaching SDRs across multiple countries, optimizing our pipeline generation engine, and partnering cross-functionally to ensure alignment between SDR, Marketing, and Sales. This is a high-impact role that requires operational excellence, strong sales enablement skills, and the ability to lead distributed teams in a fast-moving environment.
Job Responsibility:
Own the Global SDR Playbook & Strategy: Diagnose, optimize, and scale the global SDR motion—ensuring regional consistency while enabling local strengths
Define outbound strategy, activity frameworks, and pipeline targets across Mexico, Colombia, Brazil, North America, and EMEA
Build the global playbook for SDR excellence, including messaging frameworks, qualification criteria, objection handling, and productivity benchmarks
Lead, Coach & Develop a High-Performing SDR Team: Manage and mentor SDRs across multiple regions, providing structured 1:1s, real-time call coaching, and performance feedback
Build a culture of accountability, creativity, and continuous improvement
Lead ongoing training on cold outreach, lead qualification, multi-channel prospecting, and effective use of tools
Drive Pipeline Generation & Conversion: Own global SDR pipeline output and conversion metrics across inbound, outbound, and partner-sourced motions
Oversee lead routing, prioritization, and regional coverage models to ensure consistent flow of qualified opportunities
Identify patterns in high-performing outreach and scale winning tactics across all geographies
Collaborate Cross-Functionally: Partner closely with Sales leadership to align on ICPs, segmentation, vertical strategy, and opportunity handoff mechanics
Work with Marketing to shape campaigns, tailor messaging, and refine targeting for global outbound programs
Collaborate with RevOps on dashboards, reporting, comp plans, and funnel optimization
Lead From the Front: Personally prospect into strategic accounts to refine scripts, test new tactics, and model excellence
Uphold high standards for messaging quality, persistence, and customer-centric outreach
Requirements:
5+ years of experience in B2B SaaS, fintech, or technology sales
3+ years managing SDR/BDR teams (ideally 8–12+ reps)
Proven success building or scaling outbound SDR programs that consistently hit or exceed pipeline targets
Experience managing distributed or multi-region SDR teams across LATAM, NAM, and/or EMEA
Demonstrated ability to coach teams through cold outreach, messaging strategy, objection handling, and qualification
Strong proficiency in CRM and sales automation tools (HubSpot/Salesforce, Apollo, Outreach, Sales Navigator, Gong)
Highly analytical, able to pull insights from dashboards, KPIs, and funnel metrics to drive performance
Exceptional communication skills—clear, concise, and able to give actionable, motivating feedback
Comfortable working in a high-growth, ambiguous environment where experimentation and speed are essential
Trilingual English, Spanish, and Portuguese candidates will be prioritized
Nice to have:
Prior experience in fintech, payments, credit, or financial infrastructure
Background building outbound programs for multi-vertical or multi-geography sales teams
Familiarity with AI-driven outbound tools and modern SDR productivity platforms
Strong understanding of ICPs, segmentation strategies, and enterprise buying behavior
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