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A 6-month role responsible for leading the creation and execution of premium, on-brand, and engaging content that empowers global retail teams and drives sales performance. The role involves designing, elevating, and implementing training for the Monica Vinader experience and coordinating the annual global training summit.
Job Responsibility:
Design and develop high-quality digital training content for new product launches
Produce digital content for operational processes
Design and develop new training modules for customer service and customer engagement
Maintain and update training content across digital platforms
Collaborate with Retail Excellence Consultant and stakeholders
Spend time in stores to understand learner's journey and support training
Use engagement data and feedback to improve content
Lead coordination and execution of annual global training summit
Requirements:
Communicates effectively both verbally and in writing
Collaborates and builds consensus
Strong workflow management and prioritization
Dives deep into data and facts
Focuses on delivering the best business outcome
Delivers results with high standards
Embraces change and manages ambiguity
Applies knowledge with commercial impact
Articulate in approach
Strong attention to detail
Hands-on, solutions-focused, and entrepreneurial
Collaborates openly with humility, honesty, and humour
Embraces learning, teaching, and personal growth
Resilient, adaptable, and self-motivated
Speaks up when unsure and acts fast
Ability to document authorisation to work in the United Kingdom