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Meta is seeking a forward-thinking, experienced Production Systems Engineer to join the Data Center Operations team. Our data centers, and the tens of thousands of servers installed in them, are the foundation upon which our rapidly scaling infrastructure efficiently operates and upon which our innovative services are delivered. Meta is at the leading edge of the global data center industry, both in terms of how data centers are designed and operated. This role requires prioritizing competing workstreams based on operational impact and adjusting plans as infrastructure needs evolve.
Job Responsibility
Identify and root cause systemic issues in the fleet and drive resolutions
Deliver maximum server fleet uptime and utilization rates, by leveraging data to understand hardware failure conditions and root cause
Write and review code, develop documentation, and debug the hardest problems, live, on some of the largest and most complex systems in the world
Own and develop diagnostic tooling requirements to run the fleet
Own and drive the escalation process for Data Center Operations to identify, root cause, and solve complex tooling and hardware issues affecting the fleet
Execute operational validation and verification activities for the new product integration
Through consistent collaboration with cross-functional tooling teams, helps determine the root cause and provides input into their development process, with an operations-centric view of how open issues are affecting the fleet
Build cross-functional relationships and have the ability to influence policies and procedures to improve global data center operations
Mentor team members to evaluate and identify better ways to resolve issues and define updates to tools and processes
Travel up to 25% to support global data center operations
Requirements
Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
6+ years of experience in production systems engineering, infrastructure engineering, or systems software development for large-scale hardware environments
6+ years of experience with hardware lifecycle management, fleet automation, or data center operations systems spanning compute, storage, or networking infrastructure
Experience developing systems software or tooling in Python, PHP, C, or C++ for Linux-based production environments at scale
Experience in configuration and maintenance of applications such as web servers, load balancers, relational databases, storage systems and messaging systems
Experience communicating technical designs and infrastructure decisions through written documentation and cross-functional stakeholder alignment across engineering and operations teams
Nice to have
Experience designing or operating configuration management and infrastructure-as-code systems for large heterogeneous hardware fleets
Experience supporting global, multi-site data center infrastructure deployments including hardware qualification and regional rollout coordination
Familiarity with distributed systems monitoring, alerting, and automated remediation pipelines at hyperscale