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The Global Product Owner is responsible for defining and driving the strategic direction, roadmap, and operational excellence of PPG’s Jaggaer ePro and Air Freight products. This role ensures each product delivers measurable business value, aligns with Procurement’s global strategies, and maintains stable, high‑quality operations. The Product Owner also leads the Global Support Team, providing oversight into frontline support, global adoption, user satisfaction, and continuous improvement.
Job Responsibility
Define and drive strategic direction, roadmap, and operational excellence of PPG’s Jaggaer ePro and Air Freight products
Own and continuously evolve a global, outcome-driven product roadmap
Conduct market, industry, and technology research
Define product vision, success metrics, and key objectives/results
Prioritize the backlog using data-driven decision frameworks
Lead Agile product management practices including sprint planning, reviews, retrospectives, and backlog refinement
Own Project Management responsibilities for key initiatives
Collaborate closely with IT, product team, and external partners
Ensure high-quality, stable, and compliant product operations
Partner with ePro deployment team for smooth transition of support to operations
Act as primary liaison with Jaggaer and other platform vendors
Engage global stakeholders to gather requirements and drive adoption
Communicate roadmap progress, risks, decisions, and product performance
Manage and develop the Global Support Team
Oversee global governance, process standardization, and adherence to procurement policies
Manage product and team budgeting, vendor spend, and project financials
Implement an operational strategy for products post deployment
Identify opportunities for process optimization, automation, and simplification
Monitor analytics, KPIs, and customer feedback
Foster a culture of innovation, learning, and cross-functional collaboration
Requirements
Bachelor’s degree in Business, Supply Chain, Information Systems, or related field (Master’s preferred)
5+ years of experience in product management, product analyst, or equivalent product roles
Strong understanding of Procure-to-Pay (P2P), Source-to-Contract (S2C), and Supplier Management processes
Experience with Jaggaer, Coupa, Ariba procurement platforms, or ERP systems preferred
Demonstrated success working in Agile environments
Nice to have
Master’s degree
Experience with Jaggaer, Coupa, Ariba procurement platforms, or ERP systems