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We don’t work in a perfect way, but we do our best every day! We are looking for a Global Product Expert to join our team in DN. In this global role you will partner with sales colleagues in the development and closing of sales opportunities. You will serve as technical subject matter expert and consult the sales team and client on DN product and service offerings. You will assist in the sales cycle from discovery to close. What is more, you will also design customer solutions that achieve business and financial goals as well as meet or exceed client business and functional requirements. You will document detailed client requirements and initiate any required scoping efforts or planning with internal partners to ensure successful solution delivery. You will be evaluating product performance, market needs and client satisfaction, providing feedback to product teams to ensure continuous improvement and enhancement of the company's product and services portfolio. You will conduct live and remote demonstrations and make presentations to prospective customers clearly articulating the value proposition of our payments processing solution ‘Vynamic Transaction Middleware’.
Job Responsibility:
Provide higher level Pre-Sales and product consultancy support for mid and large size, complex customers
Provide pre-sales design and application support for company products and services through ongoing interaction with the sales team, customers, and with DN development and operations teams
Actively participate from a technical perspective and helping the Sales team achieve and exceed targeted revenue goals
Generate accurate and timely design configurations for customer sales quotations
Conduct technical interviews with customers to clearly define needs
Coordinate internal technical resources to develop sales proposals and presentations and responding to requests for proposals (RFPs) on complex, high-end solutions
Develop and deliver technical presentations to internal / external groups
Provide technical assistance, based on customer feedback and product performance, to Product Management, Marketing and Sales teams
Participate in internal meetings to create product packages, communicating and coordinating sales projects across departments, implement new products, solve problems and keep up-to-date with the company's information
Actively review industry trends and ensure DN is best placed to meet future demand
Requirements:
Extensive experience with payment processing solutions
Ability to lead solution design and delivery programs
Great overview of software and hardware solutions
Experience with customer facing roles
Ability to map market trends, analyze them and present new solutions
Fluent in English language (at least B2)
Flexibility to implement new procedures in daily tasks
High level of professionalism
Self-driven person who can take independent decisions
Ability to adapt to a quick changing environment
Detail-oriented attitude
What we offer:
5 weeks holiday
4 sick days
Bridge days (paid leave for public holidays that fall on a weekend)
Laptop and phone including unlimited tariff and up to 10 GB of data
15 000 CZK per year to Pluxee card for benefits
200 CZK / day meal vouchers on Pluxee card
MultiSport card
Contribution to pension insurance
705 CZK gross per month allowance for working from home
2 days of paid time off for charity activities
Special discounts on tariffs for up to 5 numbers with T-Mobile
Makro card
Datart VIP program
Alza benefit
Annual bonuses according to company results
Yearly voucher for public transport in Pilsen (in case you do not have an allocated parking space)