Global Process Design Lead – Audience Job at Kantar (Bogotá)

Global Process Manager

Waymo is an autonomous driving technology company with the mission to be the wor...

Location

United States , Phoenix; Los Angeles; San Francisco

Salary:

159000.00 - 202000.00 USD / Year

Waymo

Expiration Date

Until further notice

Requirements

8 years of experience in roles driving process optimization and design, particularly in high complexity businesses like autonomous vehicle logistics or support, transportation, commercial aviation, or logistics
Bachelor's degree
Demonstrate excellent problem-solving, critical thinking, and analytical skills with experience in applying in a complex business
Strong verbal and written communication and interpersonal skills, with the ability to work with and influence cross-functional teams and external partners
Ability to deal with multiple conflicting priorities and stakeholder issues while driving towards pragmatic decisions/actions
Process mapping tool mastery

Job Responsibility

End to End Process Design: Own the end-to-end support journey processes, from initial contact to resolution, focusing on most impactful workflows. Design, document, and maintain a standardized global library of processes (SOPs), workflows, and policies for all Rider Support channels, in line with the Rider Support vision and strategy. Serve as the subject matter expert on these processes to internal and external audiences
Build and Execute Roadmap: Develop and execute a roadmap for continuous improvement, targeting processes with greatest measured rider impact (touching process/policy, people, and technology). Collaborate with and gain buy-in from Rider Support Program Lead, Product/Engineering, QA, systems teams, and executive leadership
Continuous improvement: Analyze all inputs to process effectiveness and leverage these inputs to drive continuous positive change: Conduct regular audits and deep-dive analyses, analyze contact rate and changes over time, analyze rider success metrics like customer satisfaction (CSAT) and customer effort score (CES), assess output from retrospective and root cause analyses performed on operations events, and design additional methods for pulling effectiveness data. Use all these inputs and others to consistently improve our processes and policies
Gap Analysis and Auditing: Conduct regular audits and deep-dive analyses to identify process inefficiencies, policy ambiguity, and compliance risks, specifically measuring impact on Customer Effort Score (CES), Customer Satisfaction (CSAT), and operational cost
Change Management: Lead change and governance for all support operation changes, ensuring new processes are vetted, approved by stakeholders (Legal, Safety, Engineering, Training, Product, and more), and flawlessly implemented globally and at scale

What we offer

discretionary annual bonus program
equity incentive plan
generous Company benefits program
top-notch medical, dental and vision insurance
mental wellness support
gym membership
special wellness programs
competitive compensation
bonus opportunities
equity

Fulltime

Director, Global Content Design and Delivery, Oncology

The Director, Global Content Design and Delivery, Oncology in the Global Scienti...

Location

United States; Switzerland; United Kingdom , Collegeville; Baar; Durham; London; Philadelphia; Upper Providence

Salary:

Not provided

GSK

Expiration Date

Until further notice

Requirements

Advanced degree in science, medicine, pharmacy, communications or a related field
7+ years of related experience in scientific communications, medical content design and delivery, or a related field within the pharmaceutical or healthcare industry
Experience in leading cross-functional teams and driving strategic communication plans
Mastery developing and executing innovative communication tools, including digital and social media strategies
Project management expertise with multiple projects simultaneously, meeting deadlines
Experience in developing and delivering medical training materials
Proficiency in digital content creation and management tools with solid technical capabilities in Excel, PowerPoint, and Team sites
Interpreting, analyzing, organizing, and presenting complex data to a broad range of audiences required

Job Responsibility

Chair the Global Integrated Medical Communication Teams (GIMCT) for assigned assets/therapeutic areas to drive the development of Integrated Medical Communication Plans (IMCP), inclusive of content, channel, and congress plans/tactics
Drive key asset deliverables including the Scientific Communication Platform (SCP), Scientific Narratives, Content and Channel plans, Congress Plans and all associated tactics
Serve as a key partner to therapeutic area medical leaders, global publications, R&D, Global Medical Team (GMT), and priority markets and regions
Collaborate with internal stakeholders on the development and execution of innovative tools for internal and external communication, including digital/social medical delivery
Drive timely execution of all deliverables within the IMCPs for assigned assets, ensuring they are scientifically accurate, evidence-based, and comply with relevant regulations, industry guidelines, and ethical standards
Accountable for aligning with key stakeholders and for the input of the IMCP framework and related engagement planning elements within the asset annual business planning process
Lead annual scope of work development with procurement for IMCP deliverables with agencies of record, and provide continuous oversight and feedback to drive effective collaboration and partnership
Ensure content development follows all relevant codes and system requirements (e.g. ABPI code of practice, GSK Code, and use of Content Lab), particularly with respect to the delivery of promotional versus non-promotional information
Participate in initiatives on Gen AI platforms being leveraged for content creation and personalization/adaptation to ensure broader scalability and use
Gather and share best practices across Global to ensure consistency, high standards, and excellence are maintained across the organization

What we offer

Competitive base salary
Annual bonus based on company performance
Flexible working options available for most roles
Learning and career development
Access to healthcare & wellbeing programmes
Employee recognition programmes

Fulltime

Assessment & Design Senior Lead Analyst

This is a critical, executive-level strategic role responsible for developing, d...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
Ability to identify, measure, and manage key risks and controls
Track record leading Control related projects and programs
Ability to see the big pictures with high attention to critical details
Develop and implement strategy and process improvement initiatives
Comprehensive knowledge of Citi’s businesses and functions and their risk profiles
Developing new ideas and improving current processes to proactively mitigate risks
Requires an ability to provide challenge and make recommendation for risk and controls remediation
Expert knowledge in the development and execution for controls
Proven experience in control related functions in the financial industry

Job Responsibility

Global Strategic Risk & Control Program Leadership: Lead the design, development, and implementation of complex, risk and control programs for Wealth Operations. Drive continuous enhancements to improve efficiency, reduce risk, and optimize capital within Wealth Operations
Advanced Risk Identification & Predictive Assessment: Direct and innovate first-line activities for identifying, measuring, and continuously assessing key risks and controls specific to Wealth Operations. Develop and implement predictive risk intelligence and scenario analysis for emerging risks and regulatory changes
Control Effectiveness: Evaluate and enhance existing controls within Wealth Operations. Lead the execution of necessary changes to strengthen controls, ensure continuous compliance, and maintain audit-readiness for Wealth Operations
Executive Stakeholder Collaboration & Strategic Guidance: Collaborate with executive leadership, Wealth Operations heads to conduct advanced risk assessments, develop mitigation strategies, define acceptable risk levels, and drive critical management decisions. Provide expert guidance for global monitoring and issue resolution
Critical Issue Management & Remediation: Lead identification of root causes of issues in Wealth Operations. Partner with control owners to recommend holistic, effective corrective actions and ensure appropriate escalation. Drive a strong control culture and proactive risk management in Wealth Operations
Executive Reporting & Influential Communication: Deliver timely and insightful updates to senior management, and various forums on Risk and Control matters within Wealth Operations. Develop compelling presentations to influence executive audiences and global regulators
Wealth Operations Operational & Compliance Risk Mastery: Possess a deep understanding of the processing risk landscape in Wealth Operations. Identify opportunities to automate controls and mitigate high-risk exposures. Guide standards and procedures to support sound operational and compliance risk management within Wealth Operations
Manager Control Assessment (MCA) Design & Governance: Design, implement, and govern the MCA framework for Wealth Operations, ensuring effective execution across all business units for Wealth Operations Asia North and South
Primary Audit & Regulatory Interface for Wealth Operations: Serve as the senior liaison for major Audits and Regulatory Examinations for Wealth Operations. Provide advisory leadership and support for internal audit reviews and regulatory exams

What we offer

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
We empower our employees to manage their financial well-being and help them plan for the future

Fulltime

New

Digital Design Service Pillar Lead - Senior Vice President

The Applications Development Group Manager /Digital Design Service Pillar Lead i...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of relevant experience in Applications Development, Systems Analysis, or Technology Leadership, with a proven track record of leading large-scale modernisation and delivery programmes in financial services or complex enterprise environments
Demonstrated experience building and leading multi-disciplinary engineering teams spanning UX, UI, backend, full-stack, and AI/ML engineering, with strong people development, coaching, and performance optimization strategies, robust testing methodologies
Deep knowledge of application architecture patterns (microservices, event-driven, API-first), enterprise system design, and cloud platforms (AWS, GCP, or Azure), with hands-on familiarity with container-based infrastructure (Kubernetes, Docker, OpenShift)
Strong understanding of UX design principles, design systems, user research methodologies, and accessibility standards, alongside proficiency in modern frontend technologies (React JS, TypeScript) and UI development practices
Proficiency across multiple programming languages and frameworks (Python, Java, TypeScript
Spring Boot, FastAPI, Node.js) and experience with SQL and NoSQL databases (Oracle, MongoDB) and integration platforms (Kafka, JMS/MQ)
Practical understanding of AI/ML and Generative AI technologies — including LLMs, Agentic AI frameworks, and RAG implementations — combined with hands-on experience leveraging AI-assisted development tools such as autonomous coding platforms (e.g., Devin.AI), developer co-pilots (e.g., Copilot), and agentic workflow orchestration frameworks
Experience governing responsible AI deployment, including AI ethics frameworks, model risk management, explainability, and guardrails development in regulated financial services environments
Experience designing and delivering analytics and dashboard capabilities, including data pipeline development, data governance, and BI/visualisation tools
Strong knowledge of CI/CD pipelines, DevSecOps practices, and SDLC automation tools (Jenkins, Harness, Gradle), with experience in Agile/Scrum delivery methodologies

Job Responsibility

Lead the Digital Design Service Pillar, setting the strategic direction and delivery roadmap across all five capability domains for Oracle Ledger, Accounting, and Controls Technology applications, including budget accountability, resource planning, and risk management
Define and govern application methodologies, architecture standards, and design guidelines across the full SDLC — from UX and system design through to development, performance and security testing, deployment, and monitoring
Build and lead a high-performing UX capability encompassing user research, design systems, accessibility, and inclusive design, embedding feedback and iteration loops into the product development lifecycle and measuring the strategic business impact of UX investment
Establish and govern the application architecture strategy for the pillar, including tech stack selection, architecture patterns, performance benchmarks, SLAs, quality assurance & testing frameworks and data governance policies, ensuring all solutions adhere to Citi's enterprise architecture blueprint and security standards
Lead the design and delivery of analytics and insights capabilities, governing data extraction, visualisation standards, and feedback mechanisms to enable data-driven decision-making across Finance Technology and business stakeholders
Drive the strategic adoption and integration of AI, Generative AI, and Agentic AI technologies across Oracle Ledger, Accounting, and Controls applications, identifying high-value use cases for automation and process optimisation, and establishing AI ethics and governance frameworks to ensure responsible, compliant deployment
Champion the adoption of AI-assisted development tooling — including Agentic AI platforms, autonomous coding tools (e.g., Devin.AI), and developer co-pilots (e.g., GitHub Copilot, Microsoft Copilot) — to accelerate engineering velocity and elevate developer experience across the pillar
Define and drive modern development practices across the pillar, including code reusability, SDLC automation, and technical debt management, tracking efficiency metrics and developer experience indicators to maximise engineering output
Lead, mentor, and develop a multi-disciplinary team spanning UX Design, UI Development, Backend Engineering, Full-Stack Engineering, and AI/ML Engineering, fostering a collaborative, inclusive, and high-performance engineering culture
Consult with end users and business stakeholders to identify system function specifications, translate complex requirements into scalable technology solutions, and incorporate AI and modernisation possibilities into strategic discussions

Fulltime

New

Global Therapeutic Research Lead (Oligo)

Leveraging a proven track record of leading at least 3 discovery programs to cli...

Location

Japan , Kanagawa

Salary:

Not provided

BioLife Plasma Services

Expiration Date

Until further notice

Requirements

Advanced degree in health or life sciences (e.g., Ph.D., M.D., D.V.M.)
Expected to have at least 10-12 years industry and relevant subject matter expertise within Immunology and Inflammation and at least 10-12 years global management experience, including working effectively with matrix teams
Extensive experience in leading drug discovery teams and managing drug discovery/development projects, preferably in a pharmaceutical or biotechnology setting covering gastroenterology and inflammation
Deep understanding of the drug discovery process, including target identification, hit-to-lead optimization, and preclinical development, anticipating, and removing roadblocks
Proven track record of leading numerous projects, ideally 5+ projects, across discovery from target inception to Candidate Nomination or beyond
Played a major role in 3+ INDs
Has delivered clinical development assets preferably across multiple modalities (e.g. small molecule, biologics, cell therapies, ADC etc.)
Excellent and inclusive leadership with the ability to inspire and motivate diverse teams towards achieving ambitious goals
Reputation as a proactive, solutions-oriented leader who engages relevant expertise no matter where it resides
Strong business acumen and understanding of the pharmaceutical industry, including regulatory requirements and commercial considerations with relevant knowledge and expertise for specific modalities

Job Responsibility

Lead and manage one or more 'Top 10' drug discovery oligonucleotide projects, overseeing the entire drug discovery process from target identification to preclinical development
Responsible for the articulation and ownership of the project strategy, developed in partnership with internal stakeholders
Contribute to strategy for future portfolio investment, particularly within the Inflammation and Immunology area including advising on which projects should be Top 10 projects
Evaluate and prioritize potential drug candidates based on scientific, medical, and commercial considerations
Represent all core expertise for project
Partner with Clinical and Translational teams to refine asset strategy
Ensure alignment to the therapeutic area strategy (i.e., Clinical Development)
Understand and align with commercial team for asset commercial value within the Neuroscience Therapeutic Area (NS TA)
Provide guidance and mentorship to global project team members, stimulating enterprise thinking and fostering their professional growth and development
Mentor future and more junior project leads and elevate drug discovery capability across Research

What we offer

Allowances: Commutation, Housing, Overtime Work etc.
Salary Increase: Annually, Bonus Payment: Twice a year
Holidays: Saturdays, Sundays, National Holidays, May Day, Year-End Holidays etc. (approx. 123 days in a year)
Paid Leaves: Annual Paid Leave, Special Paid Leave, Sick Leave, Family Support Leave, Maternity Leave, Childcare Leave, Family Nursing Leave
Flexible Work Styles: Flextime, Telework
Benefits: Social Insurance, Retirement and Corporate Pension, Employee Stock Ownership Program, etc.

Fulltime

Global Community Operations Lead

This role leads the global community function, ensuring a high-quality, scalable...

Location

United States , San Francisco

Salary:

240000.00 - 280000.00 USD / Year

Plaud

Expiration Date

Until further notice

Requirements

5+ years in community, customer ops, or customer success
2+ years leading teams in fast-moving environments
Strong track record of setting goals, owning metrics, and turning data into clear, actionable insights
Clear, confident communicator who can break down complex or technical topics for any audience
Calm and empathetic escalation owner, trusted to handle sensitive issues and drive resolution
Proven collaborator who works closely with Product, Marketing, and Engineering to ship better experiences
Passionate about building inclusive, engaged communities using modern platforms, tools, and workflows

Job Responsibility

Lead, mentor, and develop a high-performing community team, ensuring consistent quality and best practices
Define, track, and report community KPIs to drive engagement, efficiency, and continuous improvement
Oversee day-to-day community operations, including moderation standards, coverage, and escalations
Represent the voice of the customer by synthesizing feedback into actionable insights for product teams
Design and execute community programs, launches, and initiatives that deepen user engagement
Scale community advocacy by empowering power users and optimizing tools, processes, and workflows

What we offer

Employee Stock Ownership Plan (ESOP)
Access to best-in-class AI tools, including Cursor, GPT models, Gemini, Claude, and other frontier AI systems
Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices
Annual company offsites, team events
Comprehensive benefits to protect our employees' financial security, physical health, and longterm growth
Medical insurance and WICA coverage for all full-time employees

Fulltime

Global Creative Solutions Lead

Strava for Business partners with brands looking to authentically engage our hig...

Location

United Kingdom , London

Salary:

92000.00 - 98000.00 GBP / Year

Strava

Expiration Date

Until further notice

Requirements

7+ years of experience in creative strategy, advertising, digital media or social, ideally within fast-growing or emerging tech platforms
Deep experience operating in a high-growth platform environment where creative strategy is built in real time—comfortable shaping process, defining standards, and driving cross-functional alignment
A proven ability to develop ideas and building narratives grounded in insight, audience behavior, and platform mechanics, with a track record of work that connects brand objectives to platform-native creativity
Strong visual communication and deck-building skills, with proficiency in Figma, Google Slides, or similar presentation design tools
Hands-on experience across the full campaign lifecycle (strategy, pitch, production, post-campaign storytelling), in a fast-scaling platform environment
An entrepreneurial mindset with the independence, agility, and problem-solving skills needed to build creative processes and frameworks from scratch
Confidence working cross-functionally with Sales, Product, Marketing, Design, and technical teams, bringing clarity and collaboration to ambiguous or net-new projects
Excellent storytelling and communication skills, capable of translating complex ideas into simple, inspiring narratives for internal and external audiences
A genuine passion for sport, creativity, and the power of movement to bring people and brands together

Job Responsibility

Lead creative strategy for Strava-first campaigns globally, from brief to pitch to execution
Work with design, web production, and technical partners to create custom challenge experiences and microsites using Strava’s API
Collaborate with Sales, Marketing, and Revenue Operations to strengthen and articulate Strava for Business creative value proposition across global markets
Build scalable creative enablement and playbooks, including pitch frameworks, best-in-class examples, and recap storytelling
Partner with Operations and Sales ensuring ideas are strategically sound, sellable, and executable
Champion creativity across Strava for Business, embedding creative thinking into commercial strategy, client engagements, and internal ways of working
Partner with Brand and Marketing to define Strava’s creative point of view and set the bar for what “great” looks like for partner work on the platform
Lay the foundations for a scalable, future-ready creative function, building processes, standards, and cultural momentum

What we offer

equity
benefits
variable compensation tied to sales team performance

Fulltime

New

Media Audience Specialist

The Media Audience Specialist plays a key role on GM’s MediaOne team, helping ad...

Location

United States , Detroit

Salary:

80000.00 - 109000.00 USD / Year

General Motors

Expiration Date

Until further notice

Requirements

5+ years of experience in media planning & buying
agency and/or advertiser experience preferred
Experience with programmatic media, audience management, media technology, and/or ad operations preferred
Ability to build strong relationships & partnerships
Ability to track and manage complex initiatives requiring the input of multiple stakeholders
Ability to listen to and understand the needs of internal/external stakeholders and develop thoughtful solutions
Drive & curiosity to remain current in the media space through ongoing education and skill development
Strong presentation skills, including written and oral communications
Ability to analyze and solve complex problems
Excellent time management skills

Job Responsibility

Lead end-to-end audience strategy projects across insights, activation, measurement, and optimization, from initial opportunity identification through implementation and adoption
Build and manage project plans, workflows, timelines, and key milestones to ensure initiatives are delivered effectively and on schedule
Help shape and evolve a strategic audience enterprise approach, including frameworks, processes, governance, and best practices
Partner with internal Marketing Science, Marketing Technology, and Media teams to align priorities, connect workstreams, and ensure audience capabilities are grounded in business needs and measurable outcomes
Support initiatives that enhance cross-tier and global ways of working, improving coordination, consistency, and operational efficiency
Identify gaps and opportunities in current tools, technologies, and workflows, and help design and operationalize improvements
Partner with external vendors, agency, and industry groups to stay current on emerging capabilities, market trends, and opportunities
Help manage media data and technology relationships, including supporting contracts and budgets
Assist broader MediaOne priorities and related initiatives, including cross-tier planning, media plans, measurement innovation, responsible media practices, and other enterprise capability-building efforts

What we offer

medical
dental
vision
Health Savings Account
Flexible Spending Accounts
retirement savings plan
sickness and accident benefits
life insurance
paid vacation & holidays
tuition assistance programs

Fulltime

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Global Process Design Lead – Audience

Job Description

Job Responsibility

Requirements

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