Global Planning Operations Escalation Manager Job at Lam Research (Fremont)

Senior Payments Operations Manager

As Senior Payments Operations Manager for Procedures, Standards & GTM Readiness,...

Location

United States

Salary:

188000.00 - 235000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

12+ years of experience in payments, fintech, or financial services, with a focus on operations, enablement, or process management
Proven success in building and scaling operational payment processes across complex, cross-functional organizations
Deep understanding of pay-ins, payouts, operational workflows, forecasting, and exception management, including regulatory, compliance, and policy requirements
Demonstrated ability to translate strategy and policy into actionable, scalable operations
Strong collaboration and stakeholder management skills across Product, Risk, Compliance, Finance, and Operations teams
Analytical and structured thinker with a bias for execution and continuous improvement
Excellent communicator, able to simplify complex concepts and influence effectively across all levels of the organization

Job Responsibility

Operational Enablement & Execution: Partner cross-functionally to operationalize core workflows for Airbnb’s payments platform—including third-party payments, unpaid payouts, blocked third-party payments, dormant accounts, liens, garnishments, and escheatment—ensuring each has clear ownership, documented processes, appropriate tooling, and reliable execution with defined performance metrics and SLAs
Collaborate cross-functionally with Product, Risk, Compliance, Partnerships, Treasury, Customer Support, FP&A, and regional teams to align on workflow design, tooling needs, volume projections, resource planning, and budgeting
Balance control and experience, ensuring operational processes meet policy, risk, and compliance requirements while minimizing friction for guests and hosts
Identify and implement optimization opportunities across money-movement operations, leveraging automation, AI, and data insights to improve accuracy, speed, and scalability
Close ownership gaps by establishing clear accountability, measurable SLAs, and consistent global execution standards
Develop playbooks, procedures, and escalation paths that define how payments operations are executed and governed across markets and teams
May eventually lead directly or indirectly a team of people to enable and execute operations
Policies, Procedures & Standards: Define and maintain clear policies and procedures that guide payment operations, ensuring ownership, consistency, and compliance globally
Embed controls into everyday work so processes meet legal and regulatory requirements without adding unnecessary friction
Keep policies and procedures current and simple, updating them as products, markets, or regulations evolve, and ensuring teams know how to apply them in daily operations

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Manager, Global Benefits

As the Manager, Global Benefits, you will shape and elevate Highspot’s global be...

Location

United States , Seattle

Salary:

118000.00 - 177000.00 USD / Year

Highspot

Expiration Date

Until further notice

Requirements

Typically 6+ years of progressive experience in benefits management
At least 2+ years focused on global (multi-regional) benefits
Experience within a technology company is strongly preferred
Bachelor’s degree in Business Administration, Human Resources, Finance, or a related field preferred
Strong understanding of US benefits legislation (HIPAA, ERISA, ACA) and common global benefits practices
Proficiency in HRIS platforms (Workday preferred) and benefits module administration
Strong analytical skills and proficiency in making data-driven decisions
Exceptional communication and interpersonal skills, with the ability to influence stakeholders at all levels
Highly organized and adaptable, able to manage multiple complex projects in a fast-paced environment
High degree of discretion and ability to handle confidential information

Job Responsibility

Develop and implement a globally consistent, locally relevant benefits strategy aligned with Highspot’s Total Rewards philosophy
Continuously assess and refine global offerings (e.g., health, wellness, retirement/pension, time off, and leave of absence) to enhance competitiveness and inclusivity
Partner with regional leaders to ensure programs reflect local needs and support a positive employee experience
Lead annual benefits renewals, enrollment, and compliance audits for multiple countries
Oversee daily benefits administration, including policies, eligibility, vendor feeds, invoicing, and leaves
Ensure compliance with local and global regulations (e.g., HIPAA, ERISA, ACA, GDPR, FMLA, and state-specific leave laws)
Manage and oversee the Highspot 401(k) plan, including responsibility for the annual audit, Secure 2.0 updates, and other required projects
Manage relationships with brokers and third-party vendors to ensure cost-effective, high-quality service
Partner with Finance and the Head of Total Rewards on annual benefits budgets and cost analysis
Communicate benefits programs through clear, engaging materials and education campaigns

What we offer

Comprehensive medical, dental, vision, disability, and life benefits
Health Savings Account (HSA) with employer contribution
401(k) Matching with immediate vesting on employer match
Flexible PTO
8 paid holidays and 5 paid days for Annual Holiday Week
Quarterly Recharge Fridays (paid days off for mental health recharge)
18 weeks paid parental leave
Access to Coaches and Therapists through Modern Health
2 volunteer days per year
Commuting benefits

Fulltime

Head of Operations, EMEA

The Head of Operations is a senior leadership role responsible for driving opera...

Location

United Kingdom , London

Salary:

Not provided

Everseen

Expiration Date

Until further notice

Requirements

10–12+ years in regional operations, program management, or solutions delivery
5+ years in senior leadership roles
Proven ability to lead and scale diverse, distributed teams across multiple countries within a region
Strong capability in shaping and executing operational strategy at the regional level
Keen interest in Everseen's technology solutions
Familiarity with enterprise software deployments, networking, containerization (Linux, Docker/Podman), and automation (Ansible)
Expertise in governance, capacity planning, and process optimization
Proficiency with project management software, including Microsoft 365, Jira, and Teamwork
Strong track record of cross-functional alignment with Product, Engineering, and Sales
Exceptional communication and stakeholder management skills

Job Responsibility

Own the operational strategy for the region, aligning local execution with global priorities
Lead and manage Senior Operations Managers and their teams, ensuring project success, customer satisfaction, and operational excellence
Define regional KPIs and performance metrics, ensuring consistent tracking, reporting, and accountability
Partner with the VP of Operations to translate company-wide strategic goals into actionable regional initiatives
Oversee all capacity and resource planning within the region
Act as the ultimate point of escalation for regional operational and customer challenges
Ensure consistency of operational standards, processes, and documentation across the region
Drive continuous improvement and innovation in regional operations
Work closely with Sales, Engineering, and Product leadership to ensure seamless regional delivery of customer solutions
Represent regional operational needs in global planning discussions

Fulltime

Project Manager Global AMS

For the next 2 years we are seeking a dynamic and experienced Project Manager to...

Location

Poland , Warszawa

Salary:

Not provided

Robert Bosch Sp. z o.o.

Expiration Date

Until further notice

Requirements

5-7 years of experience in IT project management, including at least 2-3 years in AMS delivery or support environments
Proven track record of managing Non-SAP application portfolios, CRs, and incident resolution within SLA-driven models
Strong understanding of ITSM frameworks (e.g., ITIL) and global support models
Proficiency in project management tools and reporting dashboards
Exceptional communication, client engagement, and leadership skills

Job Responsibility

Own the end-to-end delivery and governance of AMS support and enhancement services across Non-SAP technologies
Act as the primary liaison between client stakeholders and internal delivery teams to ensure seamless operations and issue resolution
Manage the project plan, scope, resource allocation, risk mitigation, and delivery milestones
Monitor and ensure adherence to SLAs, KPIs, and ITIL-based best practices
Oversee the full lifecycle of Change Requests (CRs) including impact analysis, prioritization, scheduling, and deployment
Drive incident, problem, and service request management processes using tools like ServiceNow, Jira, or Remedy
Collaborate with cross-functional teams including development, Basis, QA, and infrastructure to ensure timely and high-quality delivery
Facilitate regular status reviews, stakeholder meetings, and reporting (weekly/monthly dashboards)
Proactively manage risks, dependencies, and escalations, ensuring minimal disruption to business operations
Mentor and lead onsite/offshore teams

What we offer

Competitive salary + annual bonus
Hybrid work with flexible working hours
Referral Bonus Program
Copyright costs for IT employees
Private medical care and life insurance
Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
Prepaid Lunch Card
Number of benefits for families (for instance summer camps for kids)
Non-working day on the 31st of December

Fulltime

Senior Operations Manager

HPE Operations is our innovative IT services organization. It provides the exper...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Over 12+ years of experience in IT Services with at least 5 - 6 years of experience in leading a delivery organization in IT Infrastructure Managed Services domain, Specially in the Microsoft Domain
Has 8-10 Yrs Experience in Supporting Large Enterprise Managed Services Infra Delivery Accounts
At least 5+ years of experience managing delivery of technical solutions related to Azure Cloud/ AWS or Infrastructure as well as automation
Prior experience with MS Azure Cloud and/or Cloud Infrastructure (AWS, GCP, Terraform, Linux) is mandatory
Must have serviced clients outside India with a solid track record of managing clients globally
A proven talent and team developer
2 - 3 years of rich experience running IT Operations for clients in a managed services model
Proven track record in Innovation that led to modernization, efficiency, and better outcomes
Microsoft Azure Cloud Certified
ITIL 3/4 Certified

Job Responsibility

Engage periodically with Geo / Region (Account Services, BU, Presales) representing GRSB/GMS
Establish and build trust and relation
Lead / Drive GMS related escalations in region, demonstrating ownership, accountability, and sustainable outcomes
Lead and Support Large Enterprise Managed Services Infra Delivery Accounts
Excellence in TCE and aaS metric
Operationalize aaS metric (POR Item)
Flawless audits on accounts from the region during renewal of ISO, CMMI, Soc1/Soc2, SAP
Meet the compliance (Secure Access, Patching, Vulnerability etc..) standards for GMS customers in the region
Engage with engineering teams to deploy platforms in Customer environments before transition
Planning and execution of seamless transition and onboarding of clients

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Global Commodity Manager - Thermal

Hewlett Packard Enterprise seeks a Global Commodity Manager to lead and manage s...

Location

Taiwan , Taipei

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

First level university degree or equivalent experience
advanced university degree preferred
typically 6-10+ years of experience in procurement or supply chain function with strong thermal knowledge
experienced in drafting contract solutions in known contract risk areas to obtain acceptable outcomes with limited supervision
strategic sourcing
ability to develop and execute global sourcing strategies
align commodity plans with company financial, sustainability, and innovation goals
lead complex negotiations and manage commercial agreements
execute geo-diversification and dual-sourcing strategies
manage the full lifecycle RFQ execution, cost modeling, value analysis, and supplier performance reviews

Job Responsibility

Leads a complex individual supply chain sub-category
drive components strategy and leveraging business volume for cost saving
align and drive 2nd source initiatives
develops and utilizes supply chain and financial modeling tools
leads supplier selection activities
negotiates and completes contracts with complex suppliers
provides input on risk mitigation, business continuity, cost management, and operation strategies
supports end-to-end sourcing and NPI materials escalation
ensures contract compliance with suppliers
advises senior level business leaders on contract risk areas.

What we offer

Health and wellbeing support
personal and professional development programs
unconditional inclusion and supportive work environment.

Fulltime

Manager Cybersecurity Lab Operations

Security Lab Manager will be responsible to establish, manage and lead the team ...

Location

Puerto Rico , Aguadilla

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent
Typically 5 or more years of related work experience, including 0 -2 years of people management experience
Experience leading or managing technical teams, including software development and security
Strong understanding of cryptographic standards and methods
Strong Understanding of multiple software systems design tools and languages, including testing methodology and test plans
Experience and technical background related to IT Security and engineering environments, including servers, networks, storage, and cloud systems
Understanding of Secure application and Secure software Development Lifecycle (SDLC)
Strong Knowledge of common security related protocols and their design (i.e. SSH, IPsec, TLS, etc.)
Understanding of Agile methodologies
Certifications: Cybersecurity related certification like CISSP, CVP

Job Responsibility

Provides direct and ongoing leadership for a team of individual contributors designing and developing security tests, enhancements and updates
Coordinates projects for systems software, including operating systems, compliers, networking, utilities, databases, and Internet-related tools
Manages headcount, deliverables, schedules, and costs for multiple ongoing projects
Communicates project status and escalates issues to direct managers, program managers, and internal and external development partners
Manages relationships with outsourced partners and suppliers, global security teams and R&D team
Proactively identifies opportunities for process improvement and cost reductions opportunities
Provides people-care management for assigned team members, including hiring, setting and monitoring of annual performance plans, coaching, and career development
Manage laboratory resources, systems and infrastructure to support lab activities

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Data Risk Officer, Risk Appetite Planning, Metrics and Analysis

The Data Risk Officer role will serve as a subject matter expert on data risk ap...

Location

United States , Tampa; Irving

Salary:

130880.00 - 196320.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

7-10 years of direct experience in a non-financial risk (data, technology, or reporting risk) or relevant 1LOD function within a financial services organization
Experience in assessing risk appetite for non-financial risks aligned with regulatory expectations
Proficient in risk assessment principles and supervisory expectations in terms of the quantity and quality of operational risk management
Demonstrable understanding of Data Management fundamentals, including Data architecture, Data principles, and a deep appreciation of intersectionality and interdependency with enterprise Technology and systems architecture
Strong technical problem-solving and analytical skills to include design and execution of risk and control assessments
Deep expertise with risk metrics, including prominent roles in design, delivery, sustainability of metric delivery and/or auditing/challenging metrics
Well-developed listening skills and a strong ability to communicate and engage effectively, both orally and in writing
Experience in working with internal relationships and partnering with a range of stakeholders (e.g., business, functions) to support change management efforts
Continuous improvement mind-set to solve for root causes, assess the impact of actions, and adjust as needed
Well-versed in executing risk management monitoring routines, tracking identification to resolution

Job Responsibility

Support the primary oversight of the firm's Data Risk Appetite, including assessment of factors of risk, assessing and monitoring path-to-green efforts, and managing metrics that measure risk and associated analysis
Work collaboratively with 1LOD teams to support the definition of clear path-to-green strategies and assist in driving the execution of agreed plans
Contribute to identifying and executing independent second-line risk assessments, in coordination with other ORM teams where needed
Participate in internal knowledge sharing initiatives related to Data Risk Appetite efforts
Help ensure that this multidisciplinary and cross-cutting risk area is well understood and that the implications of firm-wide remediation efforts are understood in terms of path-to-green efforts
Assist in the negotiation and remediation of identified risk and control concerns
Prepare materials for escalation of significant or unaddressed risk issues and control environment concerns to appropriate governance forums and Risk leadership
Support the primary interface to key stakeholders such as regulators, senior management, and the Board, as it relates to 2LOD assessment/point of view for the Risk Category
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages including vacation, sick leave, and paid holidays
discretionary and formulaic incentive and retention awards

Fulltime

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Global Planning Operations Escalation Manager

Job Description

Job Responsibility

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