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Global Payroll Operations Lead

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OpenAI

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Location:
United States , San Francisco

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Category:
Finance

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Contract Type:
Not provided

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Salary:

221000.00 - 245000.00 USD / Year
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Job Description:

At OpenAI, payroll is not a back-office function — it is mission-critical infrastructure. We are seeking a Global Payroll Operations Lead to own, scale, and continuously improve the payroll and payroll-support ecosystem that serves one of the fastest-growing and most technically sophisticated organizations in the world.

Job Responsibility:

  • Own the end-to-end execution of global payroll processing and deliver accurate, compliant, and on-time payroll results across multiple regions, entities, and pay frequencies
  • Build, lead, and continuously develop a world-class payroll operations organization, including both internal teams and outsourced partners
  • Act as the operational authority for payroll, accountable for the integrity of all employee pay data across multiple systems
  • Serve as the payroll lead for mergers and acquisitions, including transition payrolls, compliance, and system administration
  • Proactively identify, investigate, and resolve payroll issues
  • Design and build OpenAI’s payroll support operating model, including case workflows, intake channels, escalation paths, service-level agreements, and quality standards
  • Build strategic partnerships with HR, Finance, Accounting, and other cross-functional teams to ensure global data integrity and accurate downstream reporting
  • Build and maintain a robust control environment, including process documentation, approvals, reconciliations, and audit-ready evidence
  • Continuously re-architect payroll workflows using automation and AI-powered tools to drive improvements in speed, accuracy, efficiency, and scalability

Requirements:

  • 10+ years of experience leading global payroll operations, preferably in a fast-paced and high-growth environment
  • Strong working knowledge of global payroll regulations, tax requirements, and standard payroll practices with an expert level understanding of US federal, state, and local payroll compliance
  • Hands-on experience with Workday or other large HCM/payroll systems
  • The ability to autonomously manage multiple strategic priorities simultaneously, taking full ownership of outcomes, and delivering high-quality work under tight deadlines
  • Strong analytical and problem-solving skills with excellent attention to detail
  • Clear and concise communication skills, with the ability to partner effectively with internal and external stakeholders
  • Bachelor's degree in Finance, Accounting, HR, or a related field, or equivalent practical experience

Nice to have:

  • ADP SmartCompliance and global payroll platform experience is a plus
  • Experience working with or managing BPO/vendor relationships is strongly preferred
  • CPP certification is a plus
What we offer:
  • Offers Equity
  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend to fuel your professional growth
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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