Global Operations Head of Product – Financial Crimes Operations

• Develop and execute a strategic roadmap for Financial Crimes and BSA/AML transformation
• Lead the design and implementation of three new transformative platforms: Enterprise-wide KYC Platform (Fenergo), AI-powered Customer Screening Automation (Workfusion), Currency Transaction Reporting solution
• Deliver four enterprise-wide central solutions to meet compliance: FUSE – Exception processing tool, CRS – AML Risk Summary workflow, Transactional & Portfolio monitoring tools, Enhanced screening lists for PEPs, Payment Intermediaries, and Gaming Institutions
• Launch a new vendor application to monitor payment activity for MSBs and Crypto Businesses to support GPL growth
• Build and lead a team of 100 Product Owners, Business Analysts, and Operational Specialists
• Transition the team from waterfall to agile methodology, establishing a consistent KYC operating model across the enterprise
• Ensure alignment with the BSA/AML Data Strategy and provide regular updates to regulators and senior leadership

• 8+ years of Product Management experience
• 4+ years of Management experience
• 8+ years of experience in financial crimes, risk management, or regulatory compliance
• 5+ years of senior leadership experience in product development or transformation roles
• Proven success leading large-scale, enterprise-wide technology and operations initiatives
• Deep understanding of KYC, AML, and BSA regulatory requirements and operational processes
• Experience managing cross-functional teams and delivering complex technology solutions
• Strong communication and stakeholder engagement skills, including regulatory interface
• Experience with OCC enforcement actions and remediation programs
• Familiarity with AI, automation, and data strategy in financial services
• Experience presenting to executive leadership, board members, and regulators
• Proven ability to attract, develop, and retain top talent across geographies
• Strong strategic thinking, innovation, and problem-solving capabilities
• MBA or other advanced degree

MBA or other advanced degree

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement