Global Operations Center - IT and Data analyst Job at ASML (Taichung)

Global Operations Analytics Engineer

Meta is seeking a Global Operations Analytics Engineer to join our Data Center S...

Location

United States , Los Lunas

Salary:

151000.00 - 213000.00 USD / Year

Senior Manager Global Capacity and Operational Planning

Airbnb was born in 2007 when two hosts welcomed three guests to their San Franci...

Location

United States , San Francisco

Salary:

204000.00 - 255000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

12+ years of experience in demand forecasting, capacity planning, workforce analytics, or applied analytics
5+ years of people management experience
Bachelor’s degree in Mathematics, Statistics, Operations Research, Engineering, Economics, Data Science, or a related quantitative field
Strong foundation in probability, statistics, and optimization
Hands-on experience building and validating forecasting models (time series analysis, exponential smoothing, ARIMA, regression, hypothesis testing) and capacity models (Erlang, queueing theory, service-level and utilization modeling)
Advanced analytical skills with strong proficiency in Excel, Google Sheets, SQL, Python and data visualization tools such as Tableau
Strong business acumen with the ability to balance cost efficiency and customer experience outcomes
Excellent communication, executive presentation, and stakeholder influence skills
ability to explain complex analytical concepts to non-technical audiences
Comfortable operating in fast-paced, ambiguous, and highly dynamic environments

Job Responsibility

Lead demand forecasting and long-term planning strategy across multi-channel contact center operations for Global Operations team
Own short-term, mid-term, and long-term demand forecasting across all Global Operations teams and channels
Design, develop, and maintain statistically robust demand forecasting models using time series and machine learning techniques
Perform trend, seasonality, and variance decomposition
detect structural breaks, outliers, and demand anomalies
Quantify forecast uncertainty through confidence intervals, error distributions, and bias analysis
Lead scenario modeling for peak demand periods, product launches, growth initiatives, and unplanned demand events
Continuously assess model performance using statistical accuracy metrics
Establish model governance standards
Research, prototype, and implement new forecasting and optimization techniques

What we offer

Bonus
Equity
Benefits
Employee Travel Credits

Fulltime

Community Support Forecasting and Demand Planning Analyst

We are looking for a seasoned Forecasting and Demand Planning Analyst on our Com...

Location

United States

Salary:

168000.00 - 210000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

10+ years of experience in demand forecasting, capacity planning, workforce analytics, or applied analytics
Bachelor's degree in Mathematics, Statistics, Operations Research, Engineering, Economics, Data Science, or a related quantitative field
Strong foundation in probability, statistics, and optimization
Hands-on experience building and validating forecasting models (time series analysis, exponential smoothing, ARIMA, regression, hypothesis testing) and capacity models (Erlang, queueing theory, service-level and utilization modeling)
Strong understanding of contact center metrics (AHT, ASA, service level, shrinkage, occupancy)
Advanced analytical skills with strong proficiency in Excel, Google Sheets, SQL, Python and data visualization tools such as Tableau
Strong business acumen with the ability to balance cost efficiency and customer experience outcomes
Excellent communication, executive presentation, and stakeholder influence skills
ability to explain complex analytical concepts to non-technical audiences
Comfortable operating in fast-paced, ambiguous, and highly dynamic environments

Job Responsibility

Own short-term, mid-term, and long-term demand forecasting across all Global Operations teams and channels (phone, messaging, email, back-office etc.)
Design, develop, and maintain statistically robust demand forecasting models using time series and machine learning techniques
Perform trend, seasonality, and variance decomposition
detect structural breaks, outliers, and demand anomalies
Quantify forecast uncertainty through confidence intervals, error distributions, and bias analysis
Perform scenario modeling for peak demand periods, product launches, growth initiatives, and unplanned demand events
Continuously assess model performance using statistical accuracy metrics
Establish model governance standards
Research, prototype, and implement new forecasting and optimization techniques
Perform scenario planning and sensitivity analysis to quantify trade-offs between service levels, cost, and utilization

What we offer

Bonus
Equity
Benefits
Employee Travel Credits

Fulltime

Continuity of Business and Crisis Management Lead Analyst

The COB & CM Lead Analyst is a strategic professional who stays abreast of devel...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

9-13 years experience with Third Party oversight, risk and/or relationship management
Knowledge of Citi business operations
Ability to manage projects, expectations and maintain key relationships
Familiarity with the emerging regulatory environment as it relates to Third Party risk management
Advanced project management, data analysis and reporting ability
with a good understanding of supporting technologies (applications, reporting tools, and data presentation)
Excellent verbal and written communication skills
Bachelor’s/University degree, Master’s degree preferred

Job Responsibility

Develops and manages security and or COB solutions for multiple functional areas
Subject matter expert in at least one security and/or COB technology or policy discipline
Defines, implements, and applies area wide security and or COB policies and standards by leveraging knowledge of globally accepted information security and or COB principles
Identifies and utilizes a global risk management model
Manage all related COB deliverables such as : Business Impact Analysis, Business Recovery Plans, Crisis Management plans, Table Top Exercises
Filter and disseminate updates from Citi’s Office of Emergency Management (OEM) and / or Cyber Fusion Center to respective COB entity BRC and provide guidance on crisis planning/ actions as needed
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy
Acts as SME to senior stakeholders and /or other team members
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Fulltime

Merchandise Planner - International Ops

This is an exciting opportunity to join a leading global retail brand, partnerin...

Location

United States , Reynoldsburg

Salary:

30.00 - 34.00 USD / Hour

Aquent

Expiration Date

Until further notice

Requirements

3-5 years of experience in analytical roles such as merchandise planning, inventory deployment, demand forecasting, finance, or logistics
High level of technical proficiency using Microsoft Excel, PowerPoint, and Access
Excellent statistical and quantitative analysis skills
Demonstrated ability to manage multiple priorities and interact effectively with various customer types and levels
Exceptional communication, prioritizing, and problem-solving skills
A strong team player mentality with a commitment to fostering teamwork among associates
Bachelor's Degree or equivalent experience required

Job Responsibility

Manage sales plans and inventory levels specifically for the European digital channel
Collaborate with our global digital team to understand market trends, identify nuances, and assess risks/opportunities to achieve business objectives
Analyze and drive business performance and trends, ensuring assortment strategies maximize growth potential through effective assortment planning and tiering analysis
Provide critical input to monthly planning forums, aiming to optimize inventory across multiple distribution centers and operating models based on merchandise and sales trends
Partner closely with merchandising teams to support assortment goals, product launch cadences, and markdown strategies
Ensure digital active dates are accurate and information flows seamlessly through internal assortment and digital activation tools
Oversee that international exclusive products progress through the product development process and that all necessary attributes are populated for our digital platforms and franchise data handoff
Cultivate strong relationships with cross-functional teams, building credibility through clear and effective communication
Respond promptly to ad hoc requests from various cross-functional teams
Manage merchandise inventory levels within the European distribution center, ensuring accurate ring-fencing across channels through inbound receipt tracking and collaboration with other planners, demand forecasters, and deployment analysts

What we offer

subsidized health, vision, and dental plans
paid sick leave
retirement plans with a match

Intelligence Analyst

Location

United States , The Woodlands

Salary:

38.00 USD / Hour

Allied Universal®

Expiration Date

Until further notice

Requirements

High School diploma or equivalent (e.g., GED)
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Proficient computer skills including Microsoft Office
Ability to work in an environment where there is an expectation for constant learning
Effective oral and written communication skills
Active listening skills
Ability to identify critical issues quickly and accurately
Acute attention to detail and evaluative thinking skills
Problem Solving
Research, Investigate, and compile information

Job Responsibility

Using multiple open-source intelligence sites, monitor global events and use critical thinking to identify whether action is needed to protect customer assets
Utilize the crisis communication process to quickly inform/respond to events that may impact customer assets, and continually monitor these situations to provide updates to the appropriate leadership
Conduct research, assessment, and analysis to produce in-depth reports to support a variety of customer operations and help mitigate natural and man-made threats against customer assets worldwide
Peer review work products, evaluating relevance, grammar, spelling, and overall content
Construct routine security briefs/reports on a wide variety of topics
Identify and report on existing and emerging security threats where the client conducts business
Monitor incidents of civil unrest, natural hazards, geopolitics, and crime
Generate professional and easy to interpret reports based on collected data
Maintain awareness/knowledge of the current international climate, specifically where it affects our customer
Provide key insight to stakeholders

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal day
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

SOC Cyber Threat Expert

At Vodafone, we’re not just shaping the future of connectivity for our customers...

Location

Türkiye , Ankara

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in engineering departments (preferably Electronics or Computer Engineering)
5+ years of experience in performing hands-on security engineering, consulting, team management, penetration testing, and/or adversary simulation, red teaming exercises, vulnerability assessments in complex operational ICT environments
Familiarity with industry standards like OWASP TOP10, CVSS, CIS, NIST etc.
CISSP, CISM, OSCP, CEH level is expected
Experienced in SIEM products (QRadar, FortiSIEM Splunk, Logsign etc.) and SOAR products
Experience working with Threat modeling (e.g., STRIDE, PASTA, FAIR, Security Cards), operational threat intelligence, and attack framework standards (e.g., MITRE ATT&CK) with a good understanding of the Cyber Kill Chain and pervasive threat attack methods and remediation
Experience working in an industry standard Security Operations Center or similar environment providing incident handling and response, intrusion detection, analysis, cyber threat intelligence, threat determination, and mitigations processing and tracking, working with several network and system security technologies to include Elasticsearch, data analytics platforms, endpoint tools, network technologies, and SIEMs
Experience developing detection logic for enterprise SIEM systems and with exploitation techniques and use case development
Experience in the detection and response to malicious activity using log data and alerts from cybersecurity solutions, systems, and network devices
Experience extracting and analyzing forensic artifacts across Windows, Mac, and Linux operating systems

Job Responsibility

Coding Experience in Scripting & programming languages (such as Java, Bash, Python, PowerShell, etc.) to use these skills to aid in responding to incidents involving Windows, Linux, and Mac hosts, as well as automate common analytical processes to reduce analyst time and avoid repetitive incident response tasks
Making assessments on Information Security processes and taking responsibility of implementing improvements on related systems
Deploy, configure, and maintain security technologies, including, EDR, XDR, SOAR, SIEM, solutions to assess each of the cybersecurity technology’s responses
Develop open-source and vendor based threat detection scenarios
Develop tooling for Detection Development Life-Cycle
Research on new threat hunting methodologies, tools, and technologies
Onboard and maintain detection and hunting products (SIEM, EDR, etc.)
Manage and maintain internal SOC technologies and processes
Effectively use threat intelligence services and malware sandboxes for hunting new malware threats
Excellent written skills with demonstrated ability to write reports

What we offer

Vflexy: Flexible Benefits Program
Hybrid working kit
Ergonomic kit allowance
Digital meal voucher
Flexible transportation allowance
Employee assistance hotline & counselling
Comprehensive and flexible private health insurance
Discounted price deals for wide range of products & services

Fulltime

Program Management Intmd Analyst - Third Party Management

The Program Mgmt Intmd Analyst is a developing professional role. Deals with mos...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

2-5 years relevant experience
Bachelor's/University degree or equivalent experience
Good interpersonal skills and ability to work in a global team
Excellent communication skills, both oral and written, with the ability to articulate complex and sensitive issues to senior management and influence desired outcomes at all levels of an organization
Customer focus
Attention to detail with strong emphasis on quality
Ability to work and think independently
Dynamic, enthusiastic, confident, reliable team member with a pro-active, can do approach

Job Responsibility

Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs
Responsible for the review and analysis of the financials including investigation of variances noted for the period
Reports to the Business Management Office Head any inconsistencies or improprieties noted during the review
Identifies primary drivers for cost movements and variances observed, and ensuring recovery and costs are close to budgeted numbers and plan
Analyzes data to ensure proper accounting booking procedures have been followed
Ensures timely booking of accrual entries for the Centre
Reviews and analyzes payments and ensure expenses are charged to the proper cost center
Provides timely, relevant and accurate reporting & analysis of the results of performance against historical, budgeted, forecasted and strategic planning results to facilitate decision-making toward the achievement of the budget and strategic plan
Monitors monthly productivity and provides inputs to ensure timely reporting of Productivity Saves
Maintains hiring and attrition tracker

Fulltime

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Global Operations Center - IT and Data analyst

Job Description

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