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Global Operations and Customs Compliance Specialist

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Virgin Atlantic

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Location:
United Kingdom , Hounslow

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

At Virgin Atlantic Cargo, we believe the world is better connected through safe, compliant and seamless global operations. As we continue to strengthen our global cargo network, we are looking for a Specialist – Global Operations & Customs Compliance to help us protect our standards, safeguard our reputation, and ensure we operate to the highest regulatory expectations worldwide. This is a unique opportunity to combine deep customs expertise with operational influence, playing a critical role in maintaining and enhancing our global compliance framework.

Job Responsibility:

  • Maintain and enhance Virgin Atlantic Cargo’s global customs compliance framework
  • Act as the SME for UK, US and European customs regulations
  • Liaise directly with regulatory bodies and industry groups where required
  • Coordinate and support global accreditations such as C-TPAT and Cargo iQ
  • Oversee risk-based auditing and support investigation of compliance incidents
  • Own and coordinate the global cargo training programme, ensuring all mandatory and regulatory requirements are met
  • Deliver training where required, both virtually and in person
  • Support operational teams with new route start-ups and regulatory readiness
  • Build strong internal and external partnerships to drive compliance, awareness and continuous improvement

Requirements:

  • Strong experience working within cargo operations and regulatory compliance frameworks
  • Exposure to UK, US and European customs environments
  • Deep understanding of cargo customs terminology, documentation and operational processes
  • Strong knowledge of international customs regulations and aviation compliance requirements
  • Experience working within structured compliance programmes such as C-TPAT or similar
  • Ability to educate, influence and embed behavioural change across diverse teams
  • Experience designing or delivering training within an operational environment
  • Excellent communication skills with the ability to build credibility quickly
  • Strong analytical skills and risk awareness
  • Confidence operating in a fast-paced, globally connected environment

Nice to have:

  • Experience working directly with US regulatory frameworks (TSA, FAA, CBP)
  • Exposure to Cargo iQ standards and quality assurance programmes
  • Experience working within a global airline or cargo organisation
  • Experience liaising with joint venture or international partners

Additional Information:

Job Posted:
March 19, 2026

Expiration:
March 29, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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