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Global Marketing Services North America Lead

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Unilever

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Location:
United States , Hoboken

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Category:
-

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Contract Type:
Not provided

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Salary:

227700.00 - 380000.00 USD / Year
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Job Description:

This role for Global Marketing Services in North America is responsible for two critical and interconnected areas: Leading Hub Operations for GMS Service Delivery in North America and Leading Engage to Convert (E2C) Proof of Concepts. This dual focus ensures the role delivers both operational excellence in supporting current GMS activities and strategic leadership in shaping future capabilities to support Unilever’s growth agenda in North America.

Job Responsibility:

  • Lead and govern the performance and relationships behind GMS Operations in North America, focusing on hub operations that support the delivery of key GMS services
  • Manage commercial and contractual relationships with partners, ensuring operational excellence and continuous improvement
  • Oversee performance metrics and scorecards across user experience, cost, cash, and turnover
  • Ensure rigorous adherence to control frameworks and support in-market teams with dispute resolution and performance issues
  • Lead a North America Performance Delivery Team, fostering a high-performance culture
  • Drive the E2C agenda, integrating marketing and sales to deliver seamless, data-driven consumer and customer journeys
  • Design, deliver, and validate proof of concepts, ensuring robust performance metrics and actionable insights
  • Shape and test scalable models for demand generation, defining the future capability of GMS in North America
  • Champion the adoption of automation and AI technologies to optimise marketing and sales processes
  • Collaborate with global and local stakeholders to ensure alignment and successful delivery of E2C objectives
  • Be an active member of the GMS leadership team, contributing to and learning from wider GMS objectives and workstreams
  • Build and nurture strong relationships with senior stakeholders across marketing, sales, technology, and external partners

Requirements:

  • Significant experience in marketing and/or sales, with a track record of driving transformation
  • E2E function agnostic integrator (non silo mentality)
  • Demonstrable Agile mindset and capabilities
  • Experience leading proof of concept initiatives and scaling successful pilots
  • Strong business acumen and customer-centric mindset

Nice to have:

  • Demonstrated expertise in automation and AI applications within marketing and/or sales
  • Leadership experience in a global or multi-market context
  • Successful history of Business Partnering within or to a Country/Function
  • Complex project management experience
  • Experience of developing business cases and/ or Experience of managing financial and business process controls
What we offer:
  • Health insurance (including prescription drug, dental, and vision coverage)
  • Retirement savings benefits
  • Life insurance and disability benefits
  • Parental leave
  • Sick leave
  • Paid vacation and holidays
  • Access to numerous voluntary benefits
  • Bonus eligibility
  • Long-Term Incentive (LTI) eligibility

Additional Information:

Job Posted:
February 14, 2026

Employment Type:
Fulltime
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