Global Marketing Services Hub Continuous Improvement And Project Delivery Manager Job at Unilever (Mazovia)

Performance Delivery Manager, Global Marketing Services

Deliver value across all Marketing Hub delivered and connected activities by gov...

Location

United States , Hoboken

Salary:

141680.00 - 212520.00 USD / Year

Unilever

Expiration Date

Until further notice

Requirements

Business acumen and customer centric mindset
Demonstrable Agile mindset and capabilities
Relentless driver of improvement (relevant to service performance & process simplification)
Holding people accountable (peers, leaders and external stakeholders) and strong personal accountability for delivery

Job Responsibility

Be the focal point of operations between Marketing retained activities in countries, Partner activities, and directions of the Product org
Be the custodian of end to end process operations and delivery for each BU/Country and Product
Ensure continuous improvement in day-to-day operations as well as process improvements projects delivery
Ensure Process SLA and Business KPIs delivery and improvement
Accountable for executing a robust and fully functioning governance model
Orchestrating continuous co-ordination between stakeholders for all operations. Help resolve any escalations/ communication-gap through process interventions.
Drive KPIs and SLA measures defined by Product Owners and evaluate for any additions/ changes with changing business requirements
Drive operations to ensure processes are aligned to Unilever ways of working and that KPIs (Service levels, cost savings, etc), SLAs (timeliness, accuracy), and Control targets are met.
Accountable for a robust and fully functioning governance model - Transactional Alignment, Continuous Improvement, Monthly & Quarterly Performance Review meetings with the MCO and Partner.
Closely work with Product Owners to ensure process designs are in sync with BU requirements and global designs.

What we offer

health insurance (including prescription drug, dental, and vision coverage)
retirement savings benefits
life insurance and disability benefits
parental leave
sick leave
paid vacation and holidays
access to numerous voluntary benefits
bonus eligible
Long-Term Incentive (LTI) eligible

Fulltime

Director - HR Services EM

We are seeking a strategic and dynamic DIRECTOR – HR SERVICES (EMERGING MARKETS)...

Location

India , Gurgaon

Salary:

Not provided

Adidas

Expiration Date

Until further notice

Requirements

15+ years of progressive HR/HR Services/Shared Services experience
At least 5 years in a leadership role managing large, multi-country teams
Strong understanding of HR operations (Payroll, Employee Data Management, Onboarding, Benefits, Employee Lifecycle, Case Management, etc.) and compliance in Emerging Markets
Proven track record of leading HR service delivery within a GBS/Shared Services environment
Experience in process migration, stabilization, and transformation projects
Exceptional stakeholder management skills with experience working in a complex, global matrix organization
Strong business acumen, analytical ability, and a mindset for continuous improvement
Excellent communication and influencing skills
Ability to lead through ambiguity and change
Strategic Leadership

Job Responsibility

Lead and manage the HR Services team supporting multiple Emerging Market countries, ensuring consistent, high-quality service delivery
Stabilize and optimize recently transitioned HR processes from various countries into the India Hub
Provide strategic leadership to a team spread across geographies
Ensure HR services are delivered with accuracy, timeliness, and compliance with local labor laws, company policies, and global standards
Drive continuous improvement, automation, and digital solutions to enhance efficiency and employee experience
Monitor KPIs, SLAs, and service dashboards, proactively addressing variances and issues
Identify expertise gaps & create upskilling plan
Establish practices to stay updated on business news & EM strategy
Ignite passion for the Brand & nurture sense of belonging
Upskill team leads & equip them with adidas leadership toolkit

Fulltime

Ps Platform Project Lead

The PS Platform Project (Project Bamboo) Lead will drive the global transformati...

Location

Singapore

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

At least ten years of experience in business transformation, consulting, operations, or strategic enablement within a global matrixed organisation
Proven track record leading large scale integration, process harmonisation, or platform transformation programmes
Strong stakeholder management experience with the ability to influence senior leaders and balance multiple regional priorities
Deep understanding of shared services, offshoring, or managed service delivery models in a professional services or real estate context
Excellent analytical and commercial acumen with the ability to design engagement and pricing models
Demonstrated experience driving performance improvement through metrics, automation, and workforce planning
Strong communication and facilitation skills with the ability to lead cross functional initiatives
Bachelor’s degree required
Master’s degree in Business, Operations, or a related field preferred

Job Responsibility

Programme Leadership and Transformation: Work closely and in partnership with the Analytics Services Delivery team and Operations team to drive the creation of a global PS Platform servicing Transaction Management and Consulting Business Line teams
Lead the integration of existing PS Platform teams, mapping and aligning products, processes, templates, and best practices across Transaction Management and Consulting teams
Identify onshore activity that should transition into the Platform through detailed analysis of existing activity and skills within current teams
Develop and implement a standardised engagement and charging model for global Platform services
Embed activity into the existing Analytics Services management structure and support with a growth aligned hiring plan for Platform hubs across nearshore and offshore locations
Support a geographic coverage model to balance workload across regions, service types, and account maturity levels
Define and operationalise standardised service delivery models covering request prioritisation, pipeline management, and customisation
Establish performance frameworks measuring benefit, client satisfaction, resource forecasting, and delivery efficiency
Develop and implement learning and development programmes to upskill and onboard staff in line with new platform capabilities
Build an innovation pipeline in collaboration with Advanced Analytics and the Technology Platform team, focusing on automation, artificial intelligence, and cross business product development

Fulltime

Senior Manager, Technical Account Management

We’re looking for a Senior Manager, Technical Account Management to lead our Tec...

Location

Canada; United Kingdom , Toronto; London

Salary:

127700.00 - 178700.00 CAD / Year

Hootsuite

Expiration Date

Until further notice

Requirements

12+ years of relevant work experience
3-5 years of management experience driving time to value and adoption in a fast-growing SaaS company
Proven leadership experience, executive-level communication capability and interpersonal skills with the ability to influence and drive business outcomes
Open Communication: Clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
Experience collaborating with leaders across multiple departments including Sales and Product teams in order to deliver results
Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
Priority Setting: Focuses time/energy on the most important issues/opportunities. Clearly understand how to assess the importance of tasks and decisions
Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects
Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals

Job Responsibility

Manage a high-performing team, including selection, coaching, mentoring, development, performance management and all other people-management practices, including DE&I
Support senior leaders in developing vision and direction of the Technical Account Management Services Program
responsible for planning, organizing, implementing and reporting plans and initiatives of the Technical Account Management Services Program
Manage a global team of senior technical and product experts in multiple functions focused on technical consultation, training, and recurring paid services
Partner with Sales and Enablement teams to build GTM assets that support the sale of professional services
maintain technical documentation on our internal Services hub on Highspot
Own and consistently optimize service-related technical templates and best practices for the Technical Account Management function
Contribute to the development of new program management methodologies to improve customer experience, service delivery processes and operational efficiency stack
Drive additional revenue from technical account services across the Hootsuite tech stack to support key business targets (e.g. ARR, NRR, etc.)
Maximize the consumption rate of recurring paid services purchased by customers with a goal of renewing services

What we offer

Comprehensive benefits to support the health and wellbeing of our owls and their families
Health insurance including medical, dental, vision, life/disability insurances
Employee and Family Assistance Program
Group RRSP plan with a company match of up to 4% of base salary (Canada)
401k Plan with a company match (up to 4% of base salary) (US)
Global Parental Leave: 26 weeks of full and partially paid leave for eligible employees

Fulltime

Global Customer Hubs Manager

This role exists to drive transformation into Global customer hubs space and bui...

Location

Poland , Silesia; Mazovia

Salary:

Not provided

Unilever

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree
Experience working with a Global Customer Centres (GCC) (either in a parent company or partner organization), with exposure to Order‑to‑Cash, Planning, or Sales Operations
Strong English communication skills, both written and spoken
Proven programme/project management experience with clear accountability for deliverables and the ability to influence and hold stakeholders responsible
Ability to work both independently and collaboratively in a team environment
Strong analytical skills and hands‑on experience using analytical tools

Job Responsibility

Ensure high‑quality service delivery from the 3rd‑party partner, following processes aligned with the Unilever Way of Working
Define, monitor, and improve KPIs and SLAs to accurately measure service performance
Support in‑market teams in handling and escalating disputes and performance issues across all service lines for the specific EU markets
Drive continuous improvement and transformation, using analytics, insights, and automation to enhance partner performance

What we offer

Competitive annual bonus
Company car or car allowance
Participation in the company share program
Private pension plan
Private medical care (Medicover)
Private life insurance (Unum)
Sports and wellness package (Benefit Systems)
Two additional vacation days
Access to the Unilever employee shop
Access to Legimi (e‑book platform)

Fulltime

Commercial Excellence Senior Manager Latam

The Senior Manager of Commercial Excellence is a senior leadership position with...

Location

Brazil; Ecuador; Peru; Uruguay; Colombia; Chile; Mexico , Rio de Janeiro; Quito; Lima; Montevideo; Bogotá; Santiago Puente Alto; Ciudad de Mexico

Salary:

Not provided

FMS USA Fresenius Mgmt Services Inc

Expiration Date

Until further notice

Requirements

Master’s degree in Business Economics, Finance or similar area
+8 years’ experience in Med Tech or Pharma business in Commercial support, Business Intelligence or Marketing positions
Advanced English
Other languages besides country language is an asset
Understand and use modern communication software and systems
Strong IT user knowledge (MS Office, CRM, SAP, Intranet, etc)
Understand basics of data security and related topics
Builds Effective Teams
Decision Quality
Strategic Mindset

Job Responsibility

Support the regional implementation of Commercial Excellence initiatives aligned with the global strategy
Contribute to the development and communication of the regional commercial strategy
Support the development and implementation of marketing and sales projects
Collaborate across the region and Verticals to support alignment, execution and delivery of key commercial initiatives
Contribute to the continuous improvement of commercial processes
Support the execution of business strategies related to product mix, pricing, business models and channels
Lead the regional pricing strategy, ensuring margin optimization and value-based positioning
Drive tender excellence frameworks
Partner with Finance to ensure profitability discipline in public sector contracts
Define and implement sales productivity models

New

Hospitality Assistant

The Hospitality Assistant plays a key role in delivering warm, professional and ...

Location

United Kingdom , London

Salary:

14.86 GBP / Hour

Levy

Expiration Date

Until further notice

Requirements

Previous experience within hospitality, restaurant, bar or events environments
Good all-round understanding of hospitality operations
Passion for guest experience and quality service
Strong communication and interpersonal skills
Comfortable working in a fast-paced and varied environment
Interest in developing skills within a private members club setting

Job Responsibility

Deliver warm, friendly and attentive service to members and guests
Support service across restaurant, bar and event spaces as required
Build positive relationships with members, creating a welcoming environment
Maintain strong product knowledge across food, drinks and club offerings
Confidently assist guests with recommendations and service requests
Ensure high standards of presentation and professionalism at all times
Support table service, bar service and event operations across the club
Assist with setting up and resetting spaces for service and events
Support smooth day-to-day operations during busy service periods
Help maintain efficient communication between front of house, kitchen and events teams

What we offer

Medicash- Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
AvivaDigicare- Free annual healthcare check
Exclusive Benefits & Wellbeing site (Perks at Work)
Entertainment discounts - up to 55% off cinema tickets
Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
Travel discounts - Discounts with holiday companies such as TUI and Expedia
Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
Meals on duty
Pension scheme and Life Assurance
Employee Assistance Programme

Parttime

New

Sous Chef

Do you want to provide a legendary dining experience for our guests? Can you del...

Location

United Kingdom , Billingham

Salary:

22.76 GBP / Hour

Levy

Expiration Date

Until further notice

Requirements

Relevant cookery qualifications City & Guilds / NVQ level 3
Allergen awareness
A can-do attitude
Willingness to help the team wash up
Own whites and safety shoes essential

Job Responsibility

Prepare delicious food to menu specifications, ensuring that Levy standards and procedures are followed
Ensure all ingredients are available for the entire menu matrix
Take pride in your business and share agreed standards with your team
Assist with new team members by giving respectful and encouraging coaching as needed

What we offer

Excellent pay
Training
Opportunity
Perks
All training provided
Compass exclusive benefits
Lifestyle benefits 'Perks' platform
Health and wellbeing support programmes including access to our employee assistance programme

Parttime

Select Country

Global Marketing Services Hub Continuous Improvement And Project Delivery Manager

Job Description

Job Responsibility

Requirements

What we offer

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