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We are looking for a strategic leader to ensure Koala’s global marketing investments drive profitable, scalable growth and are consistently measured across all markets. Sitting at the intersection of marketing, data, and commercial strategy, this role will define objective measurement frameworks and establish analytical rigour for how we spend, test, and grow globally.
Job Responsibility:
Measure and report on marketing performance across all channels including paid, non-paid, SEO, social, and CRM to assess ROI and profitability
Own and standardise the global marketing measurement framework across all active and future markets
Define and implement consistent global performance-reporting cadences for the CEO and the global marketing team
Partner with marketing teams to deploy and maintain standardised global dashboards to ensure a single source of truth for all markets
Provide ad-hoc analyses for key business questions, e.g. sales event performance, category trends, or retention drivers
Translate complex data into simple, actionable recommendations for marketers and leadership
Map the end to end customer journey and conversion funnel to identify performance bottlenecks and opportunities
Develop the global experimentation framework and deliver strategic insights for high impact, cross market tests. Includes defining success criteria, providing guidance on KPIs and validation methods
Conduct bespoke analyses to size initiatives and forecast expected ROI
Model spend scenarios and forecast outcomes in partnership with marketing leads
Support budget planning and profitability tracking across markets
Recommend optimal budget allocation across channels and initiatives
Extract data from multiple sources such as databases, APIs, spreadsheets, and third-party systems and consolidate for end users while ensuring consistency and accuracy
Build and maintain dashboards and data pipelines that enable marketers to self serve insights
Partner with Data Engineering to ensure clean data, accurate tracking, and robust attribution across markets
Use SQL to query and transform data from multiple sources (e.g., marketing platforms, CRM, web analytics, data warehouse) as needed
Define global attribution models and maintain data consistency for cross market comparability
Lift data literacy across the marketing organisation so insights are accessible and actionable
Requirements:
High input, strategic 5–7+ years’ experience in marketing or growth analytics, ideally in a DTC, ecommerce, or high-growth digital business
A Bachelor’s degree with strong focus on analytical and quantitative skills, or equivalent work experience
Strong analytical skills. Proficiency in SQL and data visualization tools
Advanced knowledge of Microsoft Excel, Google Sheets is required
Comfort with marketing platform data (Meta Ads, Google Ads, Shopify, etc.) and revenue attribution
High-level understanding of analytical concepts like funnel optimization, user segmentation, cohort analyses, time series analyses, regression models, etc
Proven experience building and maintaining dashboards and recurring reporting cadences
Ability to translate data into strategic recommendations and influence decision-making
Excellent verbal and written communication skills, with the ability to present data insights and recommendations effectively to both technical and non-technical audiences
A proactive mindset, curiosity to dig deep, and a passion for helping teams make better decisions with data
What we offer:
Hybrid working - We’re mixing it up with ~3 days back in the Alexandria Treehouse (office) and work from bed/home (WFB)
Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced
Treehouse goods - Fully stocked kitchen with an emphasis on healthy local produce, think bougie brekky, salad bar, kombucha on tap, monthly barbies and more
Pet-friendly - The Koala Treehouse is as pet-friendly as they get
Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam
Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support
Accelerate your career - via our Learning Management platform Juno, as well as individual and team growth budgets and dedicated days
Community & connection - We believe that simply doing ‘no harm’ isn’t good enough So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding, 1% and so much more
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