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We’re looking for a Global Maintenance Manager to drive operational excellence across Bolt’s micromobility maintenance network — standardising processes, scaling best practices, and turning fleet data into measurable improvements across 200+ workshops and 200,000+ vehicles worldwide.
Job Responsibility:
Define and standardise maintenance processes across all markets, identifying best practices from top-performing workshops and scaling them globally.
Develop KPI frameworks to measure and compare maintenance performance at the mechanic, city, and global level — and create structured city improvement plans where gaps are identified.
Act as product owner for the maintenance section of the Charger app, gathering field feedback, prioritising improvements, and collaborating with the product team on what to build.
Run internal maintenance audits and structured field visits to assess compliance, surface issues, and directly support local teams in improving their operations
Ensure all workshops comply with relevant safety guidelines, SOPs, and local regulations — including owning global initiatives such as document signing campaigns across all markets.
Act as the bridge between local maintenance teams and Bolt’s central teams, channelling field insights and technical concerns into the vehicle development process.
Requirements:
You have hands-on experience in operations management — ideally in a field-heavy, multi-market environment where you’ve owned processes end-to-end across a large distributed network.
You are data-driven: you know how to build metrics that matter, spot the signal in noisy operational data, and translate findings into clear action plans.
You have strong process thinking - you can document, standardise, and continuously improve workflows, and you know how to get dispersed teams to adopt them.
You’re comfortable leading through influence: you work across cultures and levels, earning trust from frontline mechanics and senior stakeholders alike without relying on direct authority.
You have product thinking skills — you can identify what a tool needs to do, what it doesn’t, and how to communicate requirements clearly to a development team.
Technical understanding of hardware or vehicle systems is a strong plus — enough to distinguish meaningful field issues from noise when local teams bring problems to you.
At Bolt, using AI daily is a baseline expectation for everyone.
Nice to have:
Technical understanding of hardware or vehicle systems is a strong plus — enough to distinguish meaningful field issues from noise when local teams bring problems to you.
What we offer:
Accelerate your professional growth with unique career opportunities.
Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
Take care of your physical and mental health with our wellness perks.
Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
Connect with colleagues at annual company events and smaller team gatherings.
Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.