Global Lending Operations - Analytics & Reporting Associate, Citi

Citi

Location:
India, Mumbai

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Lending Operations Analytics & Reporting Associate supports management and business intelligence reporting and partners closely with Core Operations to leverage this reporting in identifying key focus areas, reducing risk and improving the health of the organization. This role involves working on data visualization, management reporting, and project management tasks.

Job Responsibility:

Contributes to work flow or process change and redesign, and to forms a strong basic understanding of the specific product or process associated with a project under management
Collects, measures, and analyzes project performance data
Identifies, tracks, and closes project issues
Ensures creation of project scope management plan
Creates project schedule management plan
Ensures corrective action is taken when project schedule variances occur create project cost estimates
Tracks actual project costs, identify variances, and reforecast project costs as needed
Creates the project quality management plan
Identifies quality standards and metrics relevant to the project and how to meet them
Identifies project risks, perform probability and impact analysis, determine responses to risks, track risks, and execute responses as needed
Accountable for regular reporting or process administration as owner
May direct day-to-day work of junior level employees
Exhibits strong basic executional and increasing project ownership capabilities
Conduct strategic data analysis by identifying key insights and trends to make strategic recommendations
Develop data visualizations using tools such as Tableau with information from various platforms to clearly communicate complex analyses
Execute and deliver management reports that help to tell the story of the organization and enable key business decision making
Support the design and creation of new reports and enhancement of existing reports to optimally serve the business needs

Requirements:

2-5 years of relevant experience
Bachelor’s/University degree or equivalent experience
Proficiency in Tableau required and experience with other data visualization tools such as PowerBI and Qlikview preferred
Excellent analytical ability to understand business and operational processes
Ability to manage simultaneous deliverables with a strong attention to detail in a fast-paced and high-stress environment
Can-do attitude on solving complex business problems and ability to communicate and manage expectations with key stakeholders including senior leaders and Operations managers

Nice to have:

Experience with other data visualization tools such as PowerBI and Qlikview
Excellent analytical ability to understand business and operational processes
Can-do attitude on solving complex business problems

What we offer:

Equal opportunity employer
Accessibility accommodations for persons with disabilities
Global benefits
Audit and regulatory readiness

Additional Information:

Job Posted:
June 10, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Global Lending Operations - Analytics & Reporting Associate