CrawlJobs Logo

Global IoT Service Expert

vodafone.com Logo

Vodafone

Location Icon

Location:
Hungary , Budapest

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We are seeking a Global IoT Service Expert to lead the IoT service relationship for Vodafone’s largest IoT accounts. This role involves acting as a trusted advisor to customers, managing in-life IoT services, and providing governance over IoT operations such as incident, change, and problem management. You will collaborate with internal teams and vendors to deliver market-leading service offerings and ensure customer satisfaction and loyalty.

Job Responsibility:

  • Serve as the dedicated key contact for Vodafone’s strategic IoT customers globally
  • Manage senior-level customer relationships and lead service review meetings and QBRs
  • Provide proactive IoT technical service management and drive service improvements using ITIL principles
  • Analyse patterns and customer needs to identify new opportunities and shape IoT operational services
  • Initiate and approve new processes impacting customer solutions
  • Engage in IoT vendor management and collaborate with technical planning authorities on strategic topics
  • Represent Vodafone’s interests while advocating for customer needs within the IoT organisation
  • Own overall IoT service and contractual deliverables, including KPIs, SLAs, NPS, and cost-to-serve metrics
  • Support commercial stakeholders to drive incremental revenue and customer adoption of IoT service

Requirements:

  • Fluent in English
  • ITIL v3 Foundation Certification and strong project management skills
  • Advanced IoT technical knowledge, including operations and service management for WAN, LAN, SDN, and security services
  • Excellent negotiation, communication, and coordination skills with a customer-focused approach
  • Analytical mindset with experience in data analysis and trend interpretation
  • Solution-oriented, proactive, and able to work effectively in challenging environments
  • University or MA degree with advanced knowledge of mobile network technologies (LPWA, GPRS, WCDMA, LTE 4G)
  • Familiarity with module technologies and products (SIMCOM, Quectel, Gemalto, Sierra Wireless)
  • Minimum 3 years’ experience in the automotive OEM business
What we offer:
  • Opportunity to work on cutting-edge IoT solutions for global premium customers
  • Exposure to strategic decision-making and collaboration with senior stakeholders
  • A dynamic, inclusive environment that fosters innovation and continuous learning
  • A dynamic environment where innovative ideas are always welcome
  • A collaborative community where your professional goals and work are supported by a diverse team
  • Access to internal and external trainings via other providers
  • A supportive internal coaching and mentoring culture
  • Corporate assets including a laptop and mobile phone with One Business Mobile Superior subscription (unlimited voice, text message, and data within the EU)
  • Cafeteria package
  • Private Medical Services
  • Employee Assistance Program to support your well-being and mental health
  • Life and accident insurance
  • You can work remotely overseas for 20 days a year
  • 16 weeks fully paid parental leave. This applies to all non-birthing partners who become parents due to birth or adoption
  • You and your family members can enjoy several discounts from our partners

Additional Information:

Job Posted:
January 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Vodafone - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Global IoT Service Expert

Global IOT Service Expert - German Speaking

We are seeking a German Speaking Global IoT Service Expert to lead the IoT servi...
Location
Location
Hungary , Budapest
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluent in English and proficient in German
  • ITIL v3 Foundation Certification and strong project management skills
  • Advanced IoT technical knowledge, including operations and service management for WAN, LAN, SDN, and security services
  • Excellent negotiation, communication, and coordination skills with a customer-focused approach
  • Analytical mindset with experience in data analysis and trend interpretation
  • Solution-oriented, proactive, and able to work effectively in challenging environments
  • University or MA degree with advanced knowledge of mobile network technologies (LPWA, GPRS, WCDMA, LTE 4G)
  • Familiarity with module technologies and products (SIMCOM, Quectel, Gemalto, Sierra Wireless)
  • Minimum 3 years’ experience in the automotive OEM business
Job Responsibility
Job Responsibility
  • Serve as the dedicated key contact for Vodafone’s strategic IoT customers globally
  • Manage senior-level customer relationships and lead service review meetings and QBRs
  • Provide proactive IoT technical service management and drive service improvements using ITIL principles
  • Analyse patterns and customer needs to identify new opportunities and shape IoT operational services
  • Initiate and approve new processes impacting customer solutions
  • Engage in IoT vendor management and collaborate with technical planning authorities on strategic topics
  • Represent Vodafone’s interests while advocating for customer needs within the IoT organisation
  • Own overall IoT service and contractual deliverables, including KPIs, SLAs, NPS, and cost-to-serve metrics
  • Support commercial stakeholders to drive incremental revenue and customer adoption of IoT service
What we offer
What we offer
  • Opportunity to work on cutting-edge IoT solutions for global premium customers
  • Exposure to strategic decision-making and collaboration with senior stakeholders
  • A dynamic, inclusive environment that fosters innovation and continuous learning
Read More
Arrow Right

Senior International Regulatory Affairs Lead

The Regulatory Affairs Lead provides expert telecoms and digital regulatory guid...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Expert knowledge of global telecoms, IoT, digital and data regulations
  • Strong understanding of global compliance frameworks
  • Proven ability to interact with senior stakeholders within the business as well as to lead international teams
  • Commercial acumen and ability to navigate complex international regulations
  • Adaptable and working effectively under pressure and in a dynamic environment
  • Qualified lawyer, economist, MBA or equivalent
  • Significant exposure to complex environments
  • Proven experience with leading a multidisciplinary team
  • >5 years experience in regulation and communications sector
Job Responsibility
Job Responsibility
  • Lead expert guidance on communications and adjacent sector-specific regulations impacting IoT and Vodafone Business global networks and connectivity services
  • Responsible for the delivery of telco regulatory compliance advice to the IoT and Business leadership and operational teams
  • Responsible for and management of international regulatory relationships: including obtaining and management of relevant licences and associated required reporting
  • Accountable for Group Regulatory Compliance Policy Framework
What we offer
What we offer
  • Yearly bonus: 20%
  • Company car: company funded car of £580 per month + private fuel or cash alternative of £630 per month
  • Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year
  • Charity days: 5 days/year
  • Maternity leave: 52 weeks: the first 13 weeks are fully paid, followed by 26 weeks of half pay
  • Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%
  • Access to: private medical, private dental, free health assessments, share save scheme
  • Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan
Read More
Arrow Right

Senior Services Architect

The Senior Services Architect is an advanced subject matter expert and is also a...
Location
Location
South Africa , Johannesburg
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Advanced knowledge of PS, SS & MS delivery and service models, including cloud, global, and distributed delivery models
  • Ability to work with costing models in partnership with sales and finance stakeholders
  • Advanced proficiency in Application and Cloud/Infrastructure PS, SS & MS service models
  • Ability to communicate potential improvements and value of our solutions to all levels of stakeholders
  • Ability to facilitate workshops with clients and internal teams to discover requirements, present solutions and obtain client buy-in
  • Ability to work within a team, contributing to the success of the team while making a personal contribution, especially in a matrixed organization
  • Advanced knowledge on emerging trends in technology, PS, SS & MS Integration, Application development – devSecOps, Cloud Native Service Applications, Microsoft development platforms, and Open-Source Software, Cloud platforms like Azure, AWS and GCP, DATA Analytics, Containers, rPA, IoT, and Intelligent Automation
  • Analytical abilities to discover and analyze all input and DATA
  • Passion for staying abreast of related industry trends and best practices
  • Bachelor’s degree or equivalent in Information technology/systems or a related field
Job Responsibility
Job Responsibility
  • Guides a virtual team of domain experts to orchestrate the development of secure, multiple year, services solutions
  • Designs complex Professional Services (PS), Support Services (SS) and Managed Services (MS) solutions to meet client requirements by integrating technology and service design across multiple domains
  • Works across multiple teams in the design of the PS, SS & MS offering
  • Tests and validates new designs features and delivery models or recommend improving existing service offers that is being taken to market
  • Responsible for the service design deliverables of the solution and interfacing with multiple teams and partners to ensure supportability
  • Directs the validation processes by obtaining sign-off from technical, service and costing stakeholders
  • Leads the service design of solutions for the client that will be commercially competitive whilst mitigating risk
  • Maps the client's requirements against proposed set of service elements and architectures and leads the end-to-end solution development (Cloud Services, Technology Architectures, SIAM, SLA, ITSM leading practices)
  • Develops and executes a consulting approach that results in a consolidated statement of requirements, scope, transition documents and costing based need for change, role of IT, definition of the AS-IS versus desired state (Future Mode of operation defined), gap analysis and roadmap, highlighted impacts, consequences and benefits of the intended transformation (people, process, technology)
  • Supports the sales teams in presenting an architecture solution to clients with a focus on cost savings or uncovering other client growth opportunities using the ability to discover and analyze the client’s current architecture, platforms and operating models
  • Fulltime
Read More
Arrow Right

Senior Project Engineer

We are seeking a Senior Project Engineer in the Global Services division with ex...
Location
Location
United States , Austin; New York City; Philadelphia; Tampa
Salary
Salary:
115000.00 - 175000.00 USD / Year
verkada.com Logo
Verkada
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of experience as a Sales Engineer, Technical Account Manager, or Professional Services Consultant with a proven track record of working with Fortune 500 companies
  • Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security, or similar field
  • Ability to gain FedRAMP Compliance: Must be a U.S. Citizen or Permanent Resident (Green Card)
  • Strong background in Computer Networking: HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers, firewalls, and software systems
  • Outstanding written & verbal communication skills
  • Entrepreneurial and positive attitude with a strong desire to learn
  • Ability to adapt to an ever evolving workplace and company
  • Genuine excitement for software/hardware products, Cloud Security, and IoT devices
  • Travel up to 25%
Job Responsibility
Job Responsibility
  • Be the subject matter authority on the full Verkada suite of products and offerings and provide expert-level service to customers during the post-sales process
  • Serve as the project management arm for customer accounts, ensuring successful deployments of Verkada products in the customer’s environment
  • Magnify the value of Verkada products for customers through configuring and fine-tuning product features, use cases, and analytics
  • provide vendor-led training to customers
  • Effectively serve as the technical voice to all levels of customer, from C-level executives to loss prevention managers and directors of IT
  • Work directly with your Global Services Manager and Sales Account Executives to develop services strategies and workflows for the customer, as well as participate in cross-selling and up-selling opportunities
  • Be a Product Technical Evangelist in training/educating partners, customers, and internal employees on the latest Verkada product offerings
What we offer
What we offer
  • Healthcare programs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
  • Nationwide medical, vision and dental coverage
  • Health Saving Account (HSA) with annual employer contributions
  • Flexible Spending Account (FSA) with tax saving options
  • Expanded mental health support
  • Paid parental leave policy & fertility benefits
  • Paid holidays, firmwide extended holidays, flexible PTO and personal sick time
  • Professional development stipend
  • Fertility Stipend
  • Wellness/fitness benefits
  • Fulltime
Read More
Arrow Right

Senior Project Engineer

We are seeking a Senior Project Engineer in the Global Services division with ex...
Location
Location
United States , Philadelphia
Salary
Salary:
115000.00 - 160000.00 USD / Year
verkada.com Logo
Verkada
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of experience as a Sales Engineer, Technical Account Manager, or Professional Services Consultant with a proven track record of working with Fortune 500 companies
  • Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security, or similar field
  • Ability to gain FedRAMP Compliance: Must be a U.S. Citizen or Permanent Resident (Green Card)
  • Strong background in Computer Networking: HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers, firewalls, and software systems
  • Outstanding written & verbal communication skills
  • Entrepreneurial and positive attitude with a strong desire to learn
  • Ability to adapt to an ever evolving workplace and company
  • Genuine excitement for software/hardware products, Cloud Security, and IoT devices
  • Travel up to 25%
Job Responsibility
Job Responsibility
  • Be the subject matter authority on the full Verkada suite of products and offerings and provide expert-level service to customers during the post-sales process
  • Serve as the project management arm for customer accounts, ensuring successful deployments of Verkada products in the customer’s environment
  • Magnify the value of Verkada products for customers through configuring and fine-tuning product features, use cases, and analytics
  • provide vendor-led training to customers
  • Effectively serve as the technical voice to all levels of customer, from C-level executives to loss prevention managers and directors of IT
  • Work directly with your Global Services Manager and Sales Account Executives to develop services strategies and workflows for the customer, as well as participate in cross-selling and up-selling opportunities
  • Be a Product Technical Evangelist in training/educating partners, customers, and internal employees on the latest Verkada product offerings
What we offer
What we offer
  • Healthcare programs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
  • Nationwide medical, vision and dental coverage
  • Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
  • Expanded mental health support
  • Paid parental leave policy & fertility benefits
  • Paid holidays, firmwide extended holidays, flexible PTO and personal sick time
  • Professional development stipend
  • Fertility Stipend
  • Wellness/fitness benefits
  • Healthy lunches provided daily
  • Fulltime
Read More
Arrow Right

Senior Project Engineer

We are seeking a Senior Project Engineer in the Global Services division with ex...
Location
Location
United States , Chicago
Salary
Salary:
115000.00 - 160000.00 USD / Year
verkada.com Logo
Verkada
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of experience as a Sales Engineer, Technical Account Manager, or Professional Services Consultant with a proven track record of working with Fortune 500 companies
  • Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security, or similar field
  • Ability to gain FedRAMP Compliance: Must be a U.S. Citizen or Permanent Resident (Green Card)
  • Strong background in Computer Networking: HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers, firewalls, and software systems
  • Outstanding written & verbal communication skills
  • Entrepreneurial and positive attitude with a strong desire to learn
  • Ability to adapt to an ever evolving workplace and company
  • Genuine excitement for software/hardware products, Cloud Security, and IoT devices
  • Travel up to 25%
Job Responsibility
Job Responsibility
  • Be the subject matter authority on the full Verkada suite of products and offerings and provide expert-level service to customers during the post-sales process
  • Serve as the project management arm for customer accounts, ensuring successful deployments of Verkada products in the customer’s environment
  • Magnify the value of Verkada products for customers through configuring and fine-tuning product features, use cases, and analytics
  • provide vendor-led training to customers
  • Effectively serve as the technical voice to all levels of customer, from C-level executives to loss prevention managers and directors of IT
  • Work directly with your Global Services Manager and Sales Account Executives to develop services strategies and workflows for the customer, as well as participate in cross-selling and up-selling opportunities
  • Be a Product Technical Evangelist in training/educating partners, customers, and internal employees on the latest Verkada product offerings
What we offer
What we offer
  • Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
  • Nationwide medical, vision and dental coverage
  • Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
  • Expanded mental health support
  • Paid parental leave policy & fertility benefits
  • Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
  • Professional development stipend
  • Fertility Stipend
  • Wellness/fitness benefits
  • Healthy lunches provided daily
  • Fulltime
Read More
Arrow Right

Senior Project Engineer

We are seeking a Senior Project Engineer in the Global Services division with ex...
Location
Location
United States , Tampa
Salary
Salary:
105000.00 - 150000.00 USD / Year
verkada.com Logo
Verkada
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of experience as a Sales Engineer, Technical Account Manager, or Professional Services Consultant with a proven track record of working with Fortune 500 companies
  • Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security, or similar field
  • Ability to gain FedRAMP Compliance: Must be a U.S. Citizen or Permanent Resident (Green Card)
  • Strong background in Computer Networking: HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers, firewalls, and software systems
  • Outstanding written & verbal communication skills
  • Entrepreneurial and positive attitude with a strong desire to learn
  • Ability to adapt to an ever evolving workplace and company
  • Genuine excitement for software/hardware products, Cloud Security, and IoT devices
  • Travel up to 25%
Job Responsibility
Job Responsibility
  • Be the subject matter authority on the full Verkada suite of products and offerings and provide expert-level service to customers during the post-sales process
  • Serve as the project management arm for customer accounts, ensuring successful deployments of Verkada products in the customer’s environment
  • Magnify the value of Verkada products for customers through configuring and fine-tuning product features, use cases, and analytics
  • provide vendor-led training to customers
  • Effectively serve as the technical voice to all levels of customer, from C-level executives to loss prevention managers and directors of IT
  • Work directly with your Global Services Manager and Sales Account Executives to develop services strategies and workflows for the customer, as well as participate in cross-selling and up-selling opportunities
  • Be a Product Technical Evangelist in training/educating partners, customers, and internal employees on the latest Verkada product offerings
What we offer
What we offer
  • Healthcare programs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
  • Nationwide medical, vision and dental coverage
  • Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
  • Expanded mental health support
  • Paid parental leave policy & fertility benefits
  • Paid holidays, firmwide extended holidays, flexible PTO and personal sick time
  • Professional development stipend
  • Fertility Stipend
  • Wellness/fitness benefits
  • Healthy lunches provided daily
  • Fulltime
Read More
Arrow Right

Project Architect

We are seeking a Project Architect in the Global Services division with expert e...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
verkada.com Logo
Verkada
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of experience as a Sales Engineer, Technical Account Manager, or Professional Services Consultant with a proven track record of working with Fortune 500 companies
  • Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security, or similar field
  • Strong background in Computer Networking: HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers, firewalls, and software systems
  • Outstanding written & verbal communication skills to efficiently articulate technical matters with customers and partners
  • Entrepreneurial and positive attitude with a strong desire to learn
  • Ability to adapt to an ever evolving workplace and company
  • Genuine excitement for software/hardware products, Cloud Security, and IoT devices
  • Travel up to 25%
Job Responsibility
Job Responsibility
  • Be the subject matter authority on the full Verkada suite of products and offerings and provide expert-level service to customers during the post-sales process
  • Serve as the project management arm for customer accounts, ensuring successful deployments of Verkada products in the customer’s environment
  • Magnify the value of Verkada products for customers through configuring and fine-tuning product features, use cases, and analytics
  • provide vendor-led training to customers
  • Effectively serve as the technical voice to all levels of customer, from C-level executives to loss prevention managers and directors of IT
  • Work directly with your Global Services Manager and Sales Account Executives to develop services strategies and workflows for the customer, as well as participate in cross-selling and up-selling opportunities
  • Be a Product Technical Evangelist in training/educating partners, customers, and internal employees on the latest Verkada product offerings
What we offer
What we offer
  • Healthcare programs that can be tailored to meet the personal health and financial well-being needs. Premiums are 100% covered for the employee under most plans and 100% for family premiums
  • Private medical and dental coverage
  • Paid parental leave policy & fertility benefits
  • Retirement saving options
  • Time off to relax and recharge through our paid holidays, firmwide extended holidays, generous time off, and personal sick time
  • Wellness/fitness benefits
  • Professional development stipend
  • Healthy lunches provided daily
  • Commuter benefits
  • Fulltime
Read More
Arrow Right