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Global HR Operations Partner is accountable for driving operational excellence across all operational processes globally. This role ensures consistent, compliant, and analytically robust HR operations across countries, while respecting local labor requirements and enabling leadership with clear, actionable HR insights.
Job Responsibility:
Own and continuously improve end‑to‑end HR operational processes across the employee lifecycle (hire‑to‑retire): onboarding, employee data management, changes, exits, and audits
Ensure global consistency of HR operations while enabling local execution aligned with country legislation
Act as the escalation point for complex operational and cross‑country HR cases
Design and centre of excellence for HR operational dashboards and analytics (headcount, movements, data quality, SLAs, compliance metrics)
Translate HR data into decision‑ready insights for HR leadership
Drive data accuracy, completeness, and audit readiness across systems
Maintain a clear HR governance model by country, including what is globally standardized, what is locally governed, and decision rights and escalation paths
Ensure compliance with local labor law, GDPR, and internal control requirements in partnership with Legal and local HR
Lead global HR process reviews and audits, ensuring documented controls and traceability
Support country HR teams with clear frameworks, guidance, and analytics
Build strong partnerships with internal stakeholders and external providers to ensure operational continuity
Requirements:
5+ years in HR Operations, HR Shared Services, or Global HR roles within a multi‑country environment
Proven experience in HR analytics, dashboards, and data‑driven governance
Hands‑on experience operating across different labor law environments
Strong expertise in HR data analysis, reporting, and KPI frameworks
Advanced capability with HRIS, Excel/BI tools, and structured data interpretation
Strong understanding of GDPR, audit requirements, and internal controls