CrawlJobs Logo

Global HR Business Partner (Service Operations) - People & Culture

Germany, Hamburg · Job Posted December 30, 2025

Job offer has expired

Job Link Share

Job Description

As part of our Global People & Culture team, you act as a strategic partner to Service Operations leadership across regions. You drive organizational design, change management, talent initiatives and KPI reporting, and you lead global P&C processes to ensure consistent execution in line with our strategy and standards.

Job Responsibility

  • Act as the single point of contact and trusted Business Partner for the Service Operations management team
  • Consult leaders on organizational design, change management, talent management and employee engagement
  • Support PEx/FTE budget planning with functional controlling
  • monitor PEx development throughout the year
  • Establish, coordinate and continuously improve KPI reporting across relevant areas
  • Participate as a key counterpart in global P&C processes (development conferences, grading, budget cycles)
  • Lead global strategic P&C projects within Service Operations (e.g., Job Architecture implementation)
  • Collaborate closely with local P&C teams to ensure proper process execution
  • Advise business leaders on recruitment for senior management roles
  • Ensure adherence to global policies and standards across your area of responsibility

Requirements

  • Degree in Human Resources, Business Administration, Organizational Development or related field
  • Proven experience as an HR Business Partner (international environment)
  • Strong expertise in organizational design, change management and talent management
  • Experience with global HR frameworks (e.g., job architecture, grading systems)
  • Excellent stakeholder management and consulting skills
  • Strong analytical and problem-solving abilities
  • able to manage complex, strategic initiatives
  • Proficient in HR systems (ideally SAP SuccessFactors) and advanced MS Excel
  • High level of business acumen
  • able to translate business needs into effective HR solutions
  • Strong communication and influencing skills across cultures and organizational levels
  • Fluent English
  • additional languages are an advantage
  • Willingness to travel occasionally

What we offer

  • Flexible working hours
  • various working time models
  • up to 8 days of mobile work per month
  • 80% subsidy for the public transportation ticket (Deutschlandticket)
  • €15 employer contribution for bike leasing
  • company pension scheme
  • option of occupational disability insurance
  • health days
  • company sports activities
  • office yoga
  • free support from the pme Family Service
  • 30 days of vacation per year based on a full-time position
  • December 24th and 31st off
  • attractive discounts on travel, tech, and much more

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Global HR Business Partner (Service Operations) - People & Culture

8 matching positions

New

People & Culture Operations Coordinator

We are excited to soon welcome IKEA to Jaipur, where this role will be based. Th...
Location
Location
India , Jaipur
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • You lead by example and live the IKEA values in your everyday actions
  • You enjoy working with others, building strong relationships, and achieving results together
  • You have knowledge of administrative work, payroll processes, digital tools and have legal and business acumen additionally
  • You bring legal and business acumen and work towards ensuring compliance and operational excellence
  • You are organized, service-minded, and enjoy supporting people and business.
Job Responsibility
Job Responsibility
  • Support the execution of People & Culture activities at the unit level together with Local Operational Service Specialists (LOS) to create a great co-worker experience
  • Manage onboarding, including Day 1 experience, IT asset allocation, and preparation of employment documents
  • Support managers and buddies throughout the onboarding journey: Day 1, first week, and Day 30-60-90 touchpoints
  • Maintain accurate and up-to-date co-worker records in HR systems
  • Handle offboarding activities, including exit interviews, system updates, and co-worker queries
  • Support the planning, coordination, and documentation of learning and training activities
  • Drive co-worker communication and engagement initiatives in line with the IKEA culture and brand
  • Manage vendor coordination for co-worker-related needs such as uniforms and external services
  • Support timekeeping, payroll processes, and staffing systems with a high level of accuracy and confidentiality
  • Ensure compliance with People & Culture policies and contribute to smooth and efficient operations
  • Fulltime
Read More
Arrow Right

Senior Director, HR Business Partner

The HR Business Partner Senior Director will be responsible for partnering with ...
Location
Location
United States , Conshohocken; Remote; Carrollton
Salary
Salary:
156300.00 - 241010.00 USD / Year
cencora.com Logo
Cencora
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelors Degree in Human Resources
  • HR and/or Change Management Certification a plus
  • 12+ years of experience in a human resources business partner role including prior experience leading executive-level talent strategies and execution for medium to large scale transformations
  • Strategic thinking, change management, data-driven decision making, data analysis & modeling, technical learning, innovative & agile mindset, strategic & operational workforce planning
  • Ability to develop innovative and agile HR solutions tailored to client group complexities.
  • Proven ability to build and lead learning programs focused on technical and leadership development.
  • Strategic thinking with the ability to balance long-term goals and day-to-day operational needs ensuring global initiatives are tailored and effective at local level.
  • Strong business acumen.
  • Expertise in managing complex, cross-cultural dynamics across global regions.
Job Responsibility
Job Responsibility
  • Collaborate with senior leaders and executives to develop and execute people and functional learning strategies that increase organizational and individual performance to deliver on business goals.
  • Serve as a trusted advisor providing consultation, coaching, and guidance on complex people and talent issues.
  • Provide information and insights to enable data-driven human capital decisions, leveraging HR and business metrics to analyze and identify issues, needs, and trends.
  • Drive the execution of global HR initiatives at the local level, including performance management, compensation planning, succession planning, and employee engagement.
  • Evaluate internal and external talent capabilities and drive actionable plans to identify, develop, and grow talent through succession and development planning.
  • Lead strategic and operational workforce planning efforts across a complex portfolio.
  • Lead organizational design and transformation activities, including deploying processes to assist leaders with decision-making for effective staffing and structure.
  • Support transformation-related change activities applicable to client groups.
  • Develop strong working relationships with HR Centers of Expertise, including Talent Acquisition, Talent Management, Total Rewards, and HR Operations.
  • Provide thought leadership to ensure the successful delivery of innovative HR services and solutions across the enterprise.
What we offer
What we offer
  • medical
  • dental
  • vision care
  • comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
  • support for working families
  • backup dependent care
  • adoption assistance
  • infertility coverage
  • family building support
  • behavioral health solutions
  • Fulltime
Read More
Arrow Right

People Business Partner Senior Manager

The Senior People Business Partner (SPBP) for Commercial Functions is a strategi...
Location
Location
Poland , Warszawa
Salary
Salary:
Not provided
pepsico.com Logo
Pepsico
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree required
  • Master’s degree in HR, Business, or related field preferred
  • 8+ years of progressive HR leadership experience, ideally within a multinational, matrixed environment
  • Proven experience partnering senior leaders within commercial or customer facing functions
  • Strong strategic thinking, analytical capability, and ability to influence at senior levels
  • Demonstrated expertise in organizational design, talent management, and change leadership
  • Excellent stakeholder management skills and ability to operate effectively in a fast paced, complex environment
  • Professional working proficiency in Polish and English (written and verbal communcation)
Job Responsibility
Job Responsibility
  • Partner with Commercial leadership to define and deliver people priorities aligned to business objectives and PepsiCo’s global people strategy
  • Provide forward-looking insights on workforce trends, talent needs, organizational effectiveness, and capability gaps, leveraging data and analytics to inform decisions
  • Advise and influence senior leaders on organizational design, change management, culture evolution, and leadership effectiveness
  • Act as a trusted coach and thought partner to senior leaders, challenging constructively and supporting high quality decision making with an enterprise lens
  • Partner with People Managers on end to end talent management, ensuring robust pipelines for key and critical roles
  • Lead and facilitate talent reviews, succession planning, and leadership capability assessments for Commercial functions
  • Drive strategies to attract, retain, and develop high performing and high potential talent
  • Champion inclusion for growth, ensuring talent decisions build a future ready and inclusive organization
  • Partner with leaders to embed a high performance culture aligned with PepsiCo values and growth behaviors
  • Coach leaders on objective setting, performance calibration, feedback quality, and development planning
Read More
Arrow Right

People Operations Lead

Tripadvisor is establishing Poland as a key hub for our global engineering and t...
Location
Location
Poland , Krakow
Salary
Salary:
Not provided
tripadvisor.com Logo
Tripadvisor
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of progressive HR experience, including at least 3 years in a senior HR Business Partner, People Operations, or HR leadership role
  • Deep, practical knowledge of Polish employment law, HR compliance, and local labor practices
  • Experience supporting technology, engineering, e-commerce, travel, or other high-growth global organizations strongly preferred
  • Proven track record of equally partnering with local leadership and centralized HR teams, many of which are not based in Poland
  • Demonstrated ability to operate independently with remote leadership and limited day-to-day supervision
  • Strong generalist HR capability across employee relations, compliance, performance management, compensation partnership, employee lifecycle operations, and organizational design
  • Proven ability to advise senior leaders while also executing hands-on operational work
  • Full professional fluency in Polish and English
  • Strong stakeholder management skills, with the ability to influence across local and global teams
  • Practical experience using Workday for HR workflows, reporting, and employee data management
Job Responsibility
Job Responsibility
  • Serve as the senior People Operations partner for Tripadvisor’s Poland-based employees and leaders, with a particular focus on the Kraków technology hub
  • Act as a trusted advisor to local business leaders and global People Operations teams, balancing business priorities with enterprise-wide people strategy
  • Provide guidance on organizational design, workforce planning, team effectiveness, employee engagement, performance management, and talent development
  • Partner with leaders to identify and address people-related risks, including employee burnout, retention challenges, manager capability gaps, and organizational change impacts
  • Support the continued maturation of the Kraków site by strengthening local culture, operating practices, and employee experience
  • Serve as Tripadvisor’s primary subject matter expert on Polish employment law and HR compliance, in partnership with legal counsel
  • Advise managers, People Operations, Legal, Finance, and G&A stakeholders on local employment matters before decisions are made, including terminations, notice periods, disciplinary processes, non-competes, working time, leaves of absence, and employment documentation
  • Ensure local HR processes are compliant with the Polish Labour Code, ZUS requirements, and applicable employment regulations
  • Partner with Legal and external advisors to monitor legislative changes and brief global People stakeholders on relevant updates before they take effect
  • Proactively audit local policies, documentation, and practices to maintain readiness for Labour Inspectorate inspections and other compliance reviews
What we offer
What we offer
  • Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
  • Work your way with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team
  • Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work
  • Donation matching. Give back? Give more! We match qualifying charitable donations annually
  • Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs
  • Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you
  • Travel perks. We believe that travel is employee development, so we provide discounts and more
  • Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges
  • Health benefits. We offer great coverage and competitive premiums
  • Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates
  • Fulltime
Read More
Arrow Right

Director, Global People Services And Enablement

Join us in our mission to transform the way people shop and eat, where impact, i...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
deliveroo.co.uk Logo
DELIVER
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Significant experience leading People Services or HR operations at a high-growth, global technology company, with a proven track record of managing large-scale HR service delivery transformations across multiple geographies or brands.
  • A technology-forward operator: you have owned or co-owned an HR technology roadmap, can translate business problems into product requirements, and have hands-on experience driving AI and automation into People Services workflows — with a clear point of view on how to use technology to scale a service function without scaling headcount proportionally.
  • Deep understanding of People Services enablement, specifically how process design, knowledge management, and change infrastructure connect a technology roadmap to frontline service delivery execution.
  • Proven ability to lead through ambiguity and transformation, with the strategic capability to consolidate differing operating models, tools, and team cultures while maintaining high service quality.
  • Strong cross-functional stakeholder leadership, with a history of building effective partnerships and creating alignment across a complex, matrixed, multinational organisation.
Job Responsibility
Job Responsibility
  • Lead the unification and transformation of People Services across the DoorDash brand ecosystem — building a single, AI-enabled global service platform that scales how the entire People organisation operates, and defining what employee-centred HR service delivery looks like across 30,000+ employees in 40+ countries.
  • Drive the multi-year transformation vision by establishing a unified operating model, service catalogue, and delivery framework across the DoorDash brand ecosystem to replace legacy approaches with one scalable platform.
  • Own the People Services technology roadmap and business requirements, partnering with Business Technology and Product teams to drive automation, service quality, and scale across internal and vendor solutions.
  • Lead the enablement function as the connective tissue between technology, COEs, and People Business Partners, ensuring process design, knowledge management, and change infrastructure scale ahead of the service desk.
  • Unify the global HR service platform into a single, intelligent front door for all people support, integrating tooling, SLAs, and AI-powered triaging into a consistent, employee-centred experience.
  • Build and develop a high-performing team spanning People Services and enablement across three brands, establishing shared execution standards and a culture of continuous improvement.
  • Establish global process standards and governance, eliminating reliance on regional interpretation by building the documented infrastructure (SOPs) required for accuracy, compliance, and data integrity.
  • Define and track operational metrics that showcase service quality, automation impact, and transformation progress, providing clear visibility to People leadership and cross-functional partners.
What we offer
What we offer
  • Competitive and comprehensive compensation and benefits package
  • Equity share awards
  • Free Deliveroo Plus: free delivery and access to special offers
  • Team lunches from the best local restaurants
  • 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
  • One day of paid leave per year to volunteer with a registered charity
  • Funded single cover healthcare on our core plan, with the option to add family members at own cost
  • On-site gym (HQ), discounted external gym membership
  • Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
  • Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments
  • Fulltime
Read More
Arrow Right

Director HR - People Analytics

We are seeking a Director of People Analytics to lead our data-driven HR strateg...
Location
Location
United States , Deerfield
Salary
Salary:
176000.00 - 242000.00 USD / Year
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in People Analytics, HR Data Strategy, or a related field, with 5+ years in a leadership role
  • Strong expertise in HR analytics tools, particularly Workday and Power BI
  • Experience with predictive analytics, workforce planning, and statistical modeling
  • Proven ability to develop and execute a strategic roadmap for People Analytics
  • Familiarity with AI/ML applications in HR Analytics
  • Experience with predictive analytics, workforce planning, and statistical modeling
  • Strong data visualization and storytelling skills—able to present complex insights to non-technical audiences
  • Knowledge of data governance, privacy, and compliance in a global organization
  • Excellent stakeholder management skills, with experience influencing senior leadership
Job Responsibility
Job Responsibility
  • Develop and own the strategic roadmap for People Analytics, aligning with HR and business objectives
  • Serve as a trusted advisor to senior HR and business leaders, translating workforce data into insights that drive action
  • Design and deploy predictive analytics models (e.g., attrition risk, talent supply/demand forecasting, internal mobility) to anticipate workforce needs and enable proactive talent and business planning
  • Lead the evolution of people analytics capabilities, ensuring the company leverages cutting-edge methodologies and technology
  • Utilize Workday, Power BI, and other analytics tools to develop dashboards, reports, and predictive models to support talent acquisition, workforce planning, DEI initiatives, and employee engagement
  • Identify trends, correlations, and business risks using advanced analytics to inform decision-making
  • Establish and refine KPIs and benchmarks to measure HR effectiveness and business impact
  • Optimize and scale our Workday and Power BI capabilities to deliver robust workforce insights
  • Partner with IT and HR technology teams to enhance data governance, integrity, and accessibility
  • Drive automation and self-service analytics, empowering HR and business leaders with real-time insights
What we offer
What we offer
  • Medical and dental coverage that start on day one
  • Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
  • 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
  • Flexible Spending Accounts
  • Educational assistance programs
  • Time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave
  • Commuting benefits
  • Employee Discount Program
  • Employee Assistance Program (EAP)
  • Fulltime
Read More
Arrow Right

Director HR - People Analytics

We are seeking a Director of People Analytics to lead our data-driven HR strateg...
Location
Location
United States , Deerfield
Salary
Salary:
176000.00 - 242000.00 USD / Year
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in People Analytics, HR Data Strategy, or a related field, with 5+ years in a leadership role
  • Strong expertise in HR analytics tools, particularly Workday and Power BI
  • Experience with predictive analytics, workforce planning, and statistical modeling
  • Proven ability to develop and execute a strategic roadmap for People Analytics
  • Familiarity with AI/ML applications in HR Analytics
  • Experience with predictive analytics, workforce planning, and statistical modeling
  • Strong data visualization and storytelling skills—able to present complex insights to non-technical audiences
  • Knowledge of data governance, privacy, and compliance in a global organization
  • Excellent stakeholder management skills, with experience influencing senior leadership
Job Responsibility
Job Responsibility
  • Develop and own the strategic roadmap for People Analytics, aligning with HR and business objectives
  • Serve as a trusted advisor to senior HR and business leaders, translating workforce data into insights that drive action
  • Design and deploy predictive analytics models (e.g., attrition risk, talent supply/demand forecasting, internal mobility) to anticipate workforce needs and enable proactive talent and business planning
  • Lead the evolution of people analytics capabilities, ensuring the company leverages cutting-edge methodologies and technology
  • Utilize Workday, Power BI, and other analytics tools to develop dashboards, reports, and predictive models to support talent acquisition, workforce planning, DEI initiatives, and employee engagement
  • Identify trends, correlations, and business risks using advanced analytics to inform decision-making
  • Establish and refine KPIs and benchmarks to measure HR effectiveness and business impact
  • Optimize and scale our Workday and Power BI capabilities to deliver robust workforce insights
  • Partner with IT and HR technology teams to enhance data governance, integrity, and accessibility
  • Drive automation and self-service analytics, empowering HR and business leaders with real-time insights
What we offer
What we offer
  • medical and dental coverage that start on day one
  • insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
  • 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
  • Flexible Spending Accounts
  • educational assistance programs
  • paid holidays
  • paid time off ranging from 20 to 35 days based on length of service
  • family and medical leaves of absence
  • paid parental leave
  • Fulltime
Read More
Arrow Right

Director HR - People Analytics

We are seeking a Director of People Analytics to lead our data-driven HR strateg...
Location
Location
United States , Deerfield
Salary
Salary:
176000.00 - 242000.00 USD / Year
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in People Analytics, HR Data Strategy, or a related field, with 5+ years in a leadership role
  • Strong expertise in HR analytics tools, particularly Workday and Power BI
  • Experience with predictive analytics, workforce planning, and statistical modeling
  • Proven ability to develop and execute a strategic roadmap for People Analytics
  • Familiarity with AI/ML applications in HR Analytics
  • Strong data visualization and storytelling skills—able to present complex insights to non-technical audiences
  • Knowledge of data governance, privacy, and compliance in a global organization
  • Excellent stakeholder management skills, with experience influencing senior leadership
Job Responsibility
Job Responsibility
  • Develop and own the strategic roadmap for People Analytics, aligning with HR and business objectives
  • Serve as a trusted advisor to senior HR and business leaders, translating workforce data into insights that drive action
  • Design and deploy predictive analytics models (e.g., attrition risk, talent supply/demand forecasting, internal mobility) to anticipate workforce needs and enable proactive talent and business planning
  • Lead the evolution of people analytics capabilities, ensuring the company leverages cutting-edge methodologies and technology
  • Utilize Workday, Power BI, and other analytics tools to develop dashboards, reports, and predictive models to support talent acquisition, workforce planning, DEI initiatives, and employee engagement
  • Identify trends, correlations, and business risks using advanced analytics to inform decision-making
  • Establish and refine KPIs and benchmarks to measure HR effectiveness and business impact
  • Optimize and scale our Workday and Power BI capabilities to deliver robust workforce insights
  • Partner with IT and HR technology teams to enhance data governance, integrity, and accessibility
  • Drive automation and self-service analytics, empowering HR and business leaders with real-time insights
What we offer
What we offer
  • Medical coverage starting on day one
  • Dental coverage
  • Basic life insurance
  • Accident insurance
  • Short-term and long-term disability insurance
  • Business travel accident insurance
  • Employee Stock Purchase Plan (ESPP) with ability to purchase company stock at a discount
  • 401(k) Retirement Savings Plan (RSP) with employee contributions and company matching
  • Flexible Spending Accounts
  • Educational assistance programs
  • Fulltime
Read More
Arrow Right