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Would you like to drive the technical evolution of client platform relied on by many of the world’s largest companies? Do you enjoy transforming critical high-volume systems into cloud-native architectures? Would you relish the opportunity of influencing the technology strategy of one of the top financial institutions in the world? If you are excited by implementing high-profile projects to the highest quality standard, then this is the ideal role for you. Services processes trillions of dollars in B2B payments every day for our largest corporate customers, in 135+ currencies across 90+ countries. The Platform group owns all customer facing channels – web, mobile and the API platform. We have a three-pronged strategy – agile transformation, domain driven design lead microservices and move to cloud. As Applications Development Function Group Manager, you will drive the architecture vision and roadmap for CitiDirect Online and Mobile platforms. The Services Platform team creates client facing technology to facilitate our clients’ interactions with us via a wide variety of channels – API, File, Mobile and Web. We are currently investing heavily in driving forward our digital transformation which involves significant improvements in the platform – focusing on simpler client experience, increased agility, and adoption of cloud-native technology for development and deployment. Critical in this is transforming key aspects of our processing pipeline using cloud-native solutions to achieve step-changes in scalability, availability, and agility. The role manages multiple teams through other managers. A good understanding of the industry, direct competitors’ products, and services is also necessary to contribute to the commercial objectives of the business. Requires thorough understanding of strategic direction within the business, combined with a solid conceptual/practical grounding in both the functional domain and the technical aspects of the platform. Excellent communication skills required to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary.
Job Responsibility:
Leading the design, implementing and delivery of significant change across the CitiDirect Online and Mobile platform
Provide architecture leadership on the transformation to containerized cloud-native topologies that deliver on key non-functional goals
Articulate the architecture strategy within the wider context of the global organization
Partner with internal central Engineering & Architecture Practice to leverage to latest cloud-native solutions within Citi and also on off-premises cloud
Push the envelope of change in introducing new technologies and approaches to Citi
Solve complex problems with simple and innovative solutions
Negotiate and assemble project plans, commit on deliverables, and resolve blocking issues
Proactively manage risk through the delivery lifecycle
Ensure high technical quality of design, delivery, and operational process
Drive agility using efficient technical and process improvements
Responsible for executing functional strategy in area managed
Determines approach to implementing functional strategy
Accountable for end results, budgeting, planning, policy formulation, and contribution to future strategy of the area(s)
Full management responsibility for multiple teams, including management of people, budget, and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval
Requirements:
Experience in designing cloud-native containerized solutions
Proven ability to work with existing platforms to modernize them without completely rewriting from scratch
Understanding of the power of using automated testing to accelerate technology transformation
Background of delivering software using an iterative Agile approach
Comfortable interacting directly with business product managers to understand requirements and explore solutions
Experience in forming plans and executing to schedule, while retaining flexibility to adapt to changing priorities
Good understanding of risk management within projects – particularly around cross-team dependencies
Ability to focus on multiple projects simultaneously
Strong understanding of technology and a commitment to technical quality as a cornerstone of delivery
Appreciation of cloud-native technologies and their ability to unlock increases in development velocity and release frequency
Strong background in financial services preferable
Proven architecture experience in building horizontally scalable, highly available, real-time applications
Understand how to build a great team of architects, developers and can mentor and upgrade the current team
Have led a software organization through transformation from legacy on premise applications to microservices based applications in the cloud
Know how to make tradeoffs while designing platforms
Built applications on top of PAAS such as Pivotal Cloud Foundry or have built containerized applications on Kubernetes
Built a dev ops pipeline
Automate everything mindset
You have built applications with standard monitoring, observability, logging, and enabled blue-green deployment
Open and collaborative communication
Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions
Responsible for providing architectural vision for all IT systems, ensuring that architecture conforms to enterprise blueprints
Develops architecture, strategy, planning, and problem-solving solutions on an enterprise level
Maintains continuous awareness of business, technical and infrastructure issues and acts as a sounding board or consultant to aid in the development of creative solutions
Interfaces with vendors to assess their technology and to guide their product roadmap based on Citi requirements
Exhibits sound understanding of theories and practices in architecture and multiple related areas
Understanding of enterprise architecture – both functional and technical – and experience in facilitating discussions around this in large organizations
Experience of cloud-native architectures and delivery of such solutions using microservice patterns
Experience and aptitude of Agile and DevOps approaches – e.g. continuous integration, test automation, frequent releases, containerization
Experience in operating running highly visible projects with senior accountability
Understanding of HTTP and REST based architectures
Basic knowledge of relational databases and SQL
Basic knowledge of non-relational databases such as MongoDB
Ability and willingness to take personal responsibility for timeliness and quality of delivery
Strong collaborative communication with business users and other technology teams
Culture of continuous improvement – always striving to approve the processes and practice of self and others
Comfortable with giving and receiving open and honest feedback
Bachelor Degree in technical/quantitative subject preferred (e.g. Computer Science, Math, etc) or equivalent work experience
20+ years of relevant experience
15+ years experience in applications development
15+ years experience managing global technology teams
Experience in constructing and executing comprehensive delivery plans
Proven track record in managing large initiatives
Experience in evaluating subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions
Experience in providing architectural vision for all IT systems, ensuring that architecture conforms to enterprise blueprints
Experience in developing architecture, strategy, planning, and problem-solving solutions on an enterprise level
Maintains continuous awareness of business, technical and infrastructure issues and acts as a sounding board or consultant to aid in the development of creative solutions
Working knowledge of industry practices and standards
Interfaces with vendors to assess their technology and to guide their product roadmap based on Citi requirements
Exhibits sound understanding of theories and practices in architecture and multiple related areas
Nice to have:
Any experience with tools such as TeamCity, Jenkins, Kubernetes, Helm, OpenShift and Amazon WebServices would be beneficial
Strong background in financial services preferable
What we offer:
medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
discretionary and formulaic incentive and retention awards