CrawlJobs Logo

Global Head of Technology - CitiDirect Online Platform

https://www.citi.com/ Logo

Citi

Location Icon

Location:
United States , Jersey City

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

250000.00 - 500000.00 USD / Year

Job Description:

Would you like to drive the technical evolution of client platform relied on by many of the world’s largest companies? Do you enjoy transforming critical high-volume systems into cloud-native architectures? Would you relish the opportunity of influencing the technology strategy of one of the top financial institutions in the world? If you are excited by implementing high-profile projects to the highest quality standard, then this is the ideal role for you. Services processes trillions of dollars in B2B payments every day for our largest corporate customers, in 135+ currencies across 90+ countries. The Platform group owns all customer facing channels – web, mobile and the API platform. We have a three-pronged strategy – agile transformation, domain driven design lead microservices and move to cloud. As Applications Development Function Group Manager, you will drive the architecture vision and roadmap for CitiDirect Online and Mobile platforms. The Services Platform team creates client facing technology to facilitate our clients’ interactions with us via a wide variety of channels – API, File, Mobile and Web. We are currently investing heavily in driving forward our digital transformation which involves significant improvements in the platform – focusing on simpler client experience, increased agility, and adoption of cloud-native technology for development and deployment. Critical in this is transforming key aspects of our processing pipeline using cloud-native solutions to achieve step-changes in scalability, availability, and agility. The role manages multiple teams through other managers. A good understanding of the industry, direct competitors’ products, and services is also necessary to contribute to the commercial objectives of the business. Requires thorough understanding of strategic direction within the business, combined with a solid conceptual/practical grounding in both the functional domain and the technical aspects of the platform. Excellent communication skills required to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary.

Job Responsibility:

  • Leading the design, implementing and delivery of significant change across the CitiDirect Online and Mobile platform
  • Provide architecture leadership on the transformation to containerized cloud-native topologies that deliver on key non-functional goals
  • Articulate the architecture strategy within the wider context of the global organization
  • Partner with internal central Engineering & Architecture Practice to leverage to latest cloud-native solutions within Citi and also on off-premises cloud
  • Push the envelope of change in introducing new technologies and approaches to Citi
  • Solve complex problems with simple and innovative solutions
  • Negotiate and assemble project plans, commit on deliverables, and resolve blocking issues
  • Proactively manage risk through the delivery lifecycle
  • Ensure high technical quality of design, delivery, and operational process
  • Drive agility using efficient technical and process improvements
  • Responsible for executing functional strategy in area managed
  • Determines approach to implementing functional strategy
  • Accountable for end results, budgeting, planning, policy formulation, and contribution to future strategy of the area(s)
  • Full management responsibility for multiple teams, including management of people, budget, and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval

Requirements:

  • Experience in designing cloud-native containerized solutions
  • Proven ability to work with existing platforms to modernize them without completely rewriting from scratch
  • Understanding of the power of using automated testing to accelerate technology transformation
  • Background of delivering software using an iterative Agile approach
  • Comfortable interacting directly with business product managers to understand requirements and explore solutions
  • Experience in forming plans and executing to schedule, while retaining flexibility to adapt to changing priorities
  • Good understanding of risk management within projects – particularly around cross-team dependencies
  • Ability to focus on multiple projects simultaneously
  • Strong understanding of technology and a commitment to technical quality as a cornerstone of delivery
  • Appreciation of cloud-native technologies and their ability to unlock increases in development velocity and release frequency
  • Strong background in financial services preferable
  • Proven architecture experience in building horizontally scalable, highly available, real-time applications
  • Understand how to build a great team of architects, developers and can mentor and upgrade the current team
  • Have led a software organization through transformation from legacy on premise applications to microservices based applications in the cloud
  • Know how to make tradeoffs while designing platforms
  • Built applications on top of PAAS such as Pivotal Cloud Foundry or have built containerized applications on Kubernetes
  • Built a dev ops pipeline
  • Automate everything mindset
  • You have built applications with standard monitoring, observability, logging, and enabled blue-green deployment
  • Open and collaborative communication
  • Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions
  • Responsible for providing architectural vision for all IT systems, ensuring that architecture conforms to enterprise blueprints
  • Develops architecture, strategy, planning, and problem-solving solutions on an enterprise level
  • Maintains continuous awareness of business, technical and infrastructure issues and acts as a sounding board or consultant to aid in the development of creative solutions
  • Interfaces with vendors to assess their technology and to guide their product roadmap based on Citi requirements
  • Exhibits sound understanding of theories and practices in architecture and multiple related areas
  • Understanding of enterprise architecture – both functional and technical – and experience in facilitating discussions around this in large organizations
  • Experience of cloud-native architectures and delivery of such solutions using microservice patterns
  • Experience and aptitude of Agile and DevOps approaches – e.g. continuous integration, test automation, frequent releases, containerization
  • Experience in operating running highly visible projects with senior accountability
  • Understanding of HTTP and REST based architectures
  • Basic knowledge of relational databases and SQL
  • Basic knowledge of non-relational databases such as MongoDB
  • Ability and willingness to take personal responsibility for timeliness and quality of delivery
  • Strong collaborative communication with business users and other technology teams
  • Culture of continuous improvement – always striving to approve the processes and practice of self and others
  • Comfortable with giving and receiving open and honest feedback
  • Bachelor Degree in technical/quantitative subject preferred (e.g. Computer Science, Math, etc) or equivalent work experience
  • 20+ years of relevant experience
  • 15+ years experience in applications development
  • 15+ years experience managing global technology teams
  • Experience in constructing and executing comprehensive delivery plans
  • Proven track record in managing large initiatives
  • Experience in evaluating subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions
  • Experience in providing architectural vision for all IT systems, ensuring that architecture conforms to enterprise blueprints
  • Experience in developing architecture, strategy, planning, and problem-solving solutions on an enterprise level
  • Maintains continuous awareness of business, technical and infrastructure issues and acts as a sounding board or consultant to aid in the development of creative solutions
  • Working knowledge of industry practices and standards
  • Interfaces with vendors to assess their technology and to guide their product roadmap based on Citi requirements
  • Exhibits sound understanding of theories and practices in architecture and multiple related areas

Nice to have:

  • Any experience with tools such as TeamCity, Jenkins, Kubernetes, Helm, OpenShift and Amazon WebServices would be beneficial
  • Strong background in financial services preferable
What we offer:
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
  • discretionary and formulaic incentive and retention awards

Additional Information:

Job Posted:
March 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
PREMIUM
More languages and countries
+ Unlock 30719 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Global Head of Technology - CitiDirect Online Platform

New

Vehicle Crash/Reconstruction Expert

Robson Forensic is a national leader in expert witness consulting, providing tec...
Location
Location
United States , Lancaster
Salary
Salary:
Not provided
robsonforensic.com Logo
Robson Forensic
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Certification: ACTAR-certified reconstructionist
  • Education: Bachelor's degree in related field from an ABET-accredited college preferred.
  • Experience: 5+ years of experience as an ACTAR-certified reconstructionist working real-world vehicle collision investigations
  • experienced with scene investigations, event data recorder downloads, scene mapping, and post-collision vehicle inspection.
  • Knowledge: Thorough working knowledge of crash reconstruction, scene investigation, human factors for drivers' responses, and report-writing.
  • Skills: Excellent technical, analytical, writing, and communication skills.
  • Aptitude: Strong ability to translate complex technical findings into clear, objective evidence for non-technical audiences.
  • Work Style: Approximately 20% travel for inspections
  • the remainder is focused on analysis and report drafting, working independently and as part of a collaborative team.
  • Prior forensic experience is not required.
Job Responsibility
Job Responsibility
  • Investigate vehicle crash incidents.
  • Analyze vehicle collision events, applying your comprehensive knowledge of crash reconstruction methods and tools.
  • Write clear, scientifically sound reports.
  • Provide expert testimony.
  • Use your cumulative training, experience, and critical thinking skills.
  • Collaborate with highly respected experts.
  • Continuously learn and grow as an expert in your field.
  • Make a tangible difference in litigation.
  • Fulltime
Read More
Arrow Right
New

Fund Accounting Manager

We are looking for an experienced Fund Accounting Manager to join a real estate ...
Location
Location
United States , San Mateo
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in fund accounting, with substantial background serving as a Fund Accounting Manager, Controller, or in a comparable leadership role
  • CPA designation is required
  • Demonstrated expertise in fund accounting within real estate investment environments
  • Strong knowledge of fund administration processes and oversight of third-party service providers
  • Proven ability to manage complex accounting workflows in an on-site, fast-moving Contract assignment
  • Solid understanding of financial reporting, reconciliations, and close procedures for investment funds
  • Excellent judgment, communication skills, and attention to detail when working across multiple stakeholders
Job Responsibility
Job Responsibility
  • Oversee day-to-day fund accounting activities for real estate investment entities, ensuring timely and accurate financial records throughout the engagement
  • Direct the month-end and period-end close process, reviewing account activity, reconciliations, and supporting schedules for completeness and accuracy
  • Coordinate closely with internal stakeholders and external fund administration partners to maintain consistent reporting and resolve accounting issues efficiently
  • Review fund-level financial statements, capital activity, and investor-related accounting outputs to confirm compliance with applicable standards and internal expectations
  • Monitor general ledger activity and evaluate complex transactions related to real estate funds, including allocations, accruals, and partnership accounting matters
  • Provide hands-on leadership in addressing accounting questions, strengthening controls, and maintaining continuity during a short-term on-site assignment
  • Support audit readiness by organizing documentation, validating reporting support, and responding to requests from auditors or other reviewers as needed
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Associate Service Desk Technician

Associate Service Desk Technician At Horizontal Digital, we hold ourselves to o...
Location
Location
India , Vadodara
Salary
Salary:
Not provided
horizontaldigital.com Logo
Horizontal Digital
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of experience in Jira, Confluence administration and customization
  • Experience working with executive-level customers
  • Collaborative approach
Job Responsibility
Job Responsibility
  • Configuration, maintenance, and administration of Atlassian products (Jira, Confluence, Bitbucket, Jira Service Desk)
  • As part of the 24*7 support team, you will be working in different shifts to support customers
  • Maintain JIRA projects, advanced custom workflows, and permissions
  • Create comprehensive JIRA workflows, permission schemes, and notification schemes
  • Work with business users to evaluate JIRA and Confluence plug-ins, determine licensing needs, and perform testing, installation, and configuration of the plug-ins
  • Evaluate and manage the usage of Atlassian add-ons to meet team and business needs
  • Work with development and design teams to identify procedural efficiencies, such as with Jira Workflows, custom fields, etc
  • Excellent in handling Change and Configuration Management Processes
  • Aware of industry best practices Generate documentation on workflows and processes implemented in JIRA to support runbooks
  • Train and support users on the best practices for using the Atlassian toolset
  • Fulltime
Read More
Arrow Right
New

Operation Analyst (Private Bank)

My client is a leading bank and they are looking for an Analyst to support e-ban...
Location
Location
Hong Kong , Hong Kong
Salary
Salary:
20000.00 - 23000.00 HKD / Month
https://www.randstad.com Logo
Randstad
Expiration Date
July 11, 2026
Flip Icon
Requirements
Requirements
  • Associate degree or above in related discipline
  • With banking experience in account opening / customer on-boarding experience is preferable
  • With excellent communication skills and good interpersonal skills
  • Proficient in MS Office and spoken in English and Chinese
  • Immediate available is preferred
Job Responsibility
Job Responsibility
  • Manage AML name screening and customer information checking and update
  • Perform clerical work such as document filing and data input for account opening and periodic account review
  • Assist customer information system maintenance
  • Participate in project and ad hoc duties assigned by management
  • Fulltime
Read More
Arrow Right
New

Content Ops Specialist & Bilingual Content Writer

We’re looking for a Content Operations Specialist who also writes brilliantly. Y...
Location
Location
United Arab Emirates
Salary
Salary:
Not provided
horizontaldigital.com Logo
Horizontal Digital
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years’ experience spanning content operations or content management and digital content writing or copywriting (agency or in-house), with operations as a core strength
  • Proven content operations experience, including running workflows, building trackers and governance, coordinating contributors and keeping multi-workstream delivery on schedule
  • Full professional fluency in Arabic and English, with the ability to write, edit and transcreate to a publishable standard in both languages
  • Hands-on experience using AI tools in real content production and operations, and clear judgement on where human craft must lead
  • Familiarity with SEO, structured data, and accessibility best practices
  • Working knowledge of GEO and AEO, and writing content that performs in generative and AI-driven search, not just traditional SEO
  • Strong portfolio of web, product or campaign writing, with clear examples of voice, clarity and strategic thinking
  • Understanding of structured content and writing for modular design systems
  • Experience working in or around CMS platforms like Sitecore, Content Hub or similar
  • Excellent attention to detail, grammar, flow and digital usability
Job Responsibility
Job Responsibility
  • Own and run end-to-end content workflows, from intake and briefing through drafting, review, approval and publishing, keeping delivery predictable across multiple workstreams
  • Build and maintain the operational toolkit, including trackers, intake forms, status dashboards, style guides and templates, so teams and clients always know where content stands
  • Define and enforce content governance, including roles and responsibilities, quality standards, review gates and version control across Arabic and English
  • Coordinate CMS teams, writers, translators, designers and developers, managing capacity, prioritisation and timelines so content lands on schedule
  • Track content status and surface risks early, reporting clearly to clients and internal stakeholders on progress, blockers and next steps
  • Continuously improve ways of working, identifying bottlenecks and embedding scalable processes and AI-assisted workflows where they add value
  • Write clear, compelling copy in both Arabic and English for websites, journeys, campaigns and experiences across B2C and B2B sectors
  • Adapt tone and messaging to suit different industries (e.g. finance, travel, retail) and sensitivities (e.g. regulated content)
  • Craft copy for CTAs, headlines, page narratives, microcopy, error states and everything in between
  • Write for different funnel stages, from awareness to action to retention, across omni-channel experiences
What we offer
What we offer
  • A consultancy where content is strategic, not secondary
  • Work on global brands and multilingual platforms across exciting verticals
  • Collaborate with strategists, designers, engineers and marketers on truly connected experiences
  • Flexible hybrid culture, supportive team, and tools that help you do your best work
  • A chance to shape content’s role in the future of experience-led marketing
Read More
Arrow Right
New

Sales Support Assistant - Asset Management Firm (Contract)

In this 1 year contract role, you will provide comprehensive sales and administr...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
July 04, 2026
Flip Icon
Requirements
Requirements
  • Minimum Diploma in a relevant discipline
  • At least 1 year of experience in an administrative support or client servicing role, preferably within the financial services sector
  • Strong Microsoft Excel (pivot table and vlookup) and PowerPoint skills
  • Good communications and interpersonal skills
Job Responsibility
Job Responsibility
  • Prepare and update monthly fund performance reports and presentation factsheets for client meetings
  • Coordinate cross-functional inputs from internal stakeholders for prospect materials and formal proposals
  • Manage and maintain accurate client information within the CRM database and oversee marketing collateral
  • Facilitate administrative logistics, including internal meeting coordination and travel arrangements for the team
  • Support regulatory and compliance processes, including documentation submissions and KYC due diligence screenings
  • Fulltime
Read More
Arrow Right
New

Enterprise Platforms Business Analyst

The Enterprise Platforms Integration Business Analyst serves as the critical lia...
Location
Location
United States , Camden
Salary
Salary:
114600.00 - 164800.00 USD / Year
campbells.com Logo
THE VAIL CORPORATION
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Information Systems, Business, or related field (or equivalent experience)
  • 6+ years of relevant experience
  • Strong experience as a Business Analyst supporting system/data integrations
  • Experience with cloud platforms, preferably Microsoft Azure and/or SAP BTP
  • Proven ability to translate business needs into clear technical and functional requirements
  • Experience supporting SIT and UAT for integration or middleware solutions
  • Strong documentation, communication, and stakeholder management skills
Job Responsibility
Job Responsibility
  • Lead integration discovery sessions with business, application, and technical stakeholders to understand business needs, data flows, and integration objectives
  • Elicit, document, and validate functional and non-functional integration requirements for Azure and SAP BTP solutions
  • Determine and document appropriate integration approaches (Azure, SAP BTP, or hybrid) based on architecture, systems, and enterprise standards
  • Partner with Enterprise Architecture to align with approved integration patterns (e.g., Hub & Spoke, Pub/Sub, synchronous vs. asynchronous)
  • Own and complete Integration Hub intake and discovery forms, ensuring completeness and accuracy
  • Translate business requirements into clear user stories and acceptance criteria in Azure DevOps (ADO)
  • Support backlog refinement by clarifying scope and answering requirement questions
  • Ensure integrations meet Definition of Ready before sprint execution
  • Act as the primary Business Analyst owner for System Integration Testing (SIT)
  • Coordinate with system teams to validate test scenarios, data mappings, and expected outcomes
What we offer
What we offer
  • Medical
  • Dental
  • Short and long-term disability
  • AD&D
  • Life insurance
  • Matching 401(k) plan
  • Immediate vesting
  • Unlimited sick time
  • Paid time off
  • Holiday pay
  • Fulltime
Read More
Arrow Right
New

Principal Delivery Manager

At Horizontal Digital, we hold ourselves to one key belief: You're only as good ...
Location
Location
United States , St. Louis Park
Salary
Salary:
130000.00 - 155000.00 USD / Year
horizontaldigital.com Logo
Horizontal Digital
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 10+ years of experience leading digital projects/programs
  • A minimum of 5 years agency/consultancy experience (7+ years preferred)
  • Bachelor's degree preferred
  • Certifications in Agile methodologies (e.g., Certified Scrum Master (CSM), PMI-ACP)
  • Experience and certifications in scaling Agile methodologies across an organization (e.g., SAFe Agilist (SA) or SAFe Practice Consultants (SPC)) preferred
Job Responsibility
Job Responsibility
  • Lead one large program or multiple small programs requiring multiple contributing project managers
  • personally manage complex and/or high-profile projects as needed
  • Consult on delivery strategies to ensure success, including frameworks, tools, processes, etc.
  • Drive agile and product delivery methods wherever possible
  • Solve complex delivery issues and modify processes as needed for each engagement
  • Oversee and/or create and manage detailed project plans based on delivery methodology/framework chosen
  • Proactively manage program/project budgets
  • Monitor weekly burn and velocity to develop burndown reports against remaining scope
  • Understand and report on project margin performance and revenue forecasting
  • Develop plans to course-correct if project begins to trend over budget
What we offer
What we offer
  • Health
  • dental
  • vision
  • life
  • retirement plans
  • paid time off
  • paid holidays
  • paid time off to volunteer
  • paid parental leave
  • flexible work environment
  • Fulltime
Read More
Arrow Right