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Global Head of Product (Flights & Insurance)

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Flight Centre Brand

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Location:
Australia , South Bank

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This is a rare opportunity to own and shape one of Flight Centre's most strategically critical product categories on a truly global scale. As Head of Product – Flights & Ancillaries, you'll be the category visionary and commercial engine behind our Flights & Insurance portfolio, driving strategy, supplier partnerships, product innovation, and performance across five global markets: Australia, New Zealand, Canada, UK, and South Africa.

Job Responsibility:

  • Lead Category Strategy & Performance Drive end-to-end accountability for Flights & Ancillaries across all regions and channels
  • Champion Product Innovation Identify and develop exclusive FC product ranges and innovative travel experiences
  • Build Strategic Supplier Partnerships Work hand-in-hand with our Global Supply team to negotiate exclusive and always-on promotional offers
  • Drive Operational Excellence Partner with internal teams to streamline product-to-market processes and reduce manual touchpoints
  • Develop Your Team Provide clear leadership, coaching, and direction to a category team of specialists and tacticians across multiple regions

Requirements:

  • 10+ years of travel product and industry experience
  • 5+ years in a senior product or category management role
  • Proven track record leading global or multi-regional product teams
  • Deep expertise in flights: fare construction, GDS systems (Sabre/Amadeus), airline ticketing rules, interline agreements, and IATA/AFTA regulations
  • Strong commercial acumen with demonstrable P&L results
  • Experience driving product automation, system optimisation, and operational efficiency
  • Exceptional stakeholder engagement skills across suppliers, tourism boards, and internal partners
  • Strong analytical mindset with proven ability to use data to drive decisions
  • Tertiary qualification in Business, Marketing, Tourism or related field (preferred)
What we offer:
  • Access to industry-leading travel perks and benefits
  • Individualised Learning & Development pathway options
  • Access to 'LinkedIn Learning' for ongoing skills development
  • Exclusive Staff Discounts accessible via employee-only portal with 350+ of Australia’s leading retailers
  • Travel Discounts including family and friends - flights, hotels, tours, cruises, travel insurance
  • Career opportunities in a network of brands and businesses across the globe
  • Corporate Health Discounts on health insurance plans with BUPA
  • Access to internal gym
  • Mental Health Support and Employee Assistance Program for staff and family
  • Social events like Global Gathering and EOFY Celebration
  • Corporate Social Responsibility program supporting nominated charities
  • Paid parental and volunteer leave

Additional Information:

Job Posted:
March 03, 2026

Expiration:
March 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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