Global Head of Process Engineering, Citi

Citi

Location:
United Kingdom, London

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Head of Process Engineering for Markets Operations focuses on transforming Markets Operations to achieve its target state, managing global teams, delivering strategic objectives, and driving technology adoption in collaboration with various stakeholders.

Job Responsibility:

Manage the Business Engineering & Architecture function, ensuring the change book of work is being delivered in line with strategic objectives on time and within budget
lead a global team of in excess of 150 staff across multiple locations in the Americas, Europe and Asia
responsible for developing strong talent at all levels of the organisation
review the function’s current footprint and devise plans to optimise the location strategy
develop a culture of excellence, accountability, control mindset, global process consistency and continuous improvement
develop a target state and granular roadmap for delivering strategic objectives
partner closely with Technology and Program Execution teams on new initiatives and change projects
develop principles and clear roles and responsibilities for optimal end-to-end business architecture
drive the adoption of new technologies, in particular GenAI
drive engagement with Technology, Program Execution, and firm-wide COO function
represent Markets Operations at firm-wide governance forums
supervise performance ensuring all metrics and controls are in place.

Requirements:

Relevant experience in the Operations of a major global bank within the Markets Division
strong Leadership skills, operates as a leader with an understanding and appreciation for diverse backgrounds
ability to inspire a strong risk mindset and culture of excellence, accountability, global consistency and continuous improvement
track record of transforming operations leveraging process and technology change
strong strategic and commercial acumen
ability to develop medium and long term plans and strategies combined with a strong track record of execution
good understanding of how Technology can support business imperatives, automate current processes and drive transformation
strong partnership skills with the ability to influence decision-making at senior level
authority to negotiate and make independent decisions on critical activities
ability to respond to challenges with creative solutions, adapts to changing business needs
champions diversity and seeks to recruit, retain, and develop talent
supports mobility
excellent Communications skills verbal & written
active listening skills
Bachelor's/University degree, Master’s degree preferred.

Nice to have:

A knowledge and experience of the deployment of new technologies
ability to inspire a strong risk mindset and culture.

What we offer:

Global benefits
opportunity to work with diverse teams
strong people engagement plan
champions diversity
mobility and talent development.

Additional Information:

Job Posted:
August 01, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Global Head of Process Engineering