Global Head of Investor Services Technology, Citi

Citi

Location:
United Kingdom, London

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Global Head of Investor Services Technology is part of the Services Technology Senior Management Team and is responsible for the day-to-day activities and strategic Technology development of Citi’s Investor Services functions, which include Custody, Fund Services and Execution Services businesses. The Investor Services Technology Head will be responsible for a cash budget of approximately $360 million and a global headcount of ~2,100 (inclusive of direct and contract staff), deployed across multiple global locations.

Job Responsibility:

Lead and manage a large, diverse global technology organization with an annual spend of approximately $360MM
Lead the strategic roadmap for Investor Services Technology in line with business objective
Structure the team to ensure greatest impact, efficient use of resource and alignment to business structures as possible
Deliver scale and efficiencies through innovation, process improvement, simplification of the technology stack and strategic outsourcing and vendor partnerships
Build relationships and manage/partner with multiple senior-level client contacts, act as trusted advisor to both internal and external clients
Manage the regulatory agenda in line with broader business objectives
Be responsible for and lead risk & control related activities

Requirements:

Substantial experience in a senior technology leadership role within the functions listed above
Deep technical expertise and business knowledge
Ability to build exceptional peer relationships with key stakeholders in the business
Ability to balance providing world class technology solutions with managing costs
Deep knowledge of industry rules and regulations
Senior change leader who recruits, develops, retains, manages, and inspires exceptional diverse talents
Strong client focus
10+ years in a fast-paced financial services firm understanding the fiduciary responsibilities
Ability to make tough and difficult decisions
Ability to operate in Global Matrix Environment
Strong communicator of strategy, goals and status
Innovator and able to influence the required change to execute
Proven ability to operate through influence
Able to successfully navigate a large, global organization
Resilient, able to adapt to change and implement changes rapidly
Exceptional ability to rank strategic and operational choices
Superior organizational skills and an affinity for detail
Mature and focused character
Ability to establish and build trust with professionals throughout the business and IT
Strong awareness of both external and internal best practice perspectives
Significant energy and ability to function in an intense environment
Results driven manner
Ability to conceptualize aspects of the organization's model and its future development
Engaging, open, genuine personality
Exceptional communication and presentation skills
Strong value system and sense of ethics
Degree in Computer Science, Information Technology or related discipline
Advanced degree preferred

Additional Information:

Job Posted:
June 05, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Global Head of Investor Services Technology