Global Head of HR Shared Services, Allianz

Allianz

Location:
Romania, Bucharest

Category:
Human Resources

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Global Head of HR Shared Services is responsible for leading HR shared services functions across multiple regions, focusing on HR operations, Learning & Development, and Recruiting. This role ensures effective delivery of services, fosters global consistency, and drives process improvements while managing a global team of over 200 HR professionals.

Job Responsibility:

Develop and execute the strategy for HR shared services, aligning with the overall HR and business strategy
Lead a global team responsible for all HR Shared services with key focus areas such as HR operations, Learning & Development, and Recruiting, ensuring high-quality service delivery and process excellence
Drive process standardization, automation, and continuous improvement initiatives to enhance efficiency and reduce costs
Ensure compliance with local, regional, and global employment laws, policies, and best practices
Partner with HR Business Partners, Centers of Excellence, and other key stakeholders to deliver consistent and high-impact HR services
Manage relationships with third-party vendors and service providers, ensuring cost-effective and high-quality service delivery
Implement and track key performance indicators (KPIs) to measure the effectiveness and efficiency of HR shared services
Foster a culture of customer-centricity, innovation, and operational excellence within the HR shared services function
Lead change management efforts related to HR transformation and system implementations
Ensure the successful rollout of harmonized HR processes across all shared service locations, driving global consistency and efficiency
Lead and mentor a global team of learning professionals, fostering a collaborative environment that encourages innovation and excellence in learning delivery
Manage the department budget, ensuring efficient allocation of resources to maximize impact and return on investment
Coordinate Service areas and Service Owner in HRS establishing an open communication channel, oversee and manage utilization of team members and support global and local teams with HR-related topics

Requirements:

Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field
10+ years of experience in HR shared services, operations, or a related field, with at least 5 years in a senior leadership role
Proven experience managing global HR operations, including Learning & Development and Recruiting, with payroll explicitly out of scope
Strong knowledge of HR technology, including HRIS, case management tools, and automation solutions
Experience in driving digital transformation and process improvement within HR functions
Strong leadership and people management skills, with the ability to engage and inspire global teams
Excellent stakeholder management and communication skills
Strong analytical and problem-solving abilities, with a data-driven approach to decision-making
Experience working in a multinational, matrixed environment with diverse cultural dynamics demonstrating cultural sensitivity and adaptability

Nice to have:

Experience with SAP SuccessFactors, or other enterprise HR systems
Certification in HR, project management, or process improvement methodologies (e.g., SHRM, PMP, Lean Six Sigma)
Previous experience leading HR shared services in a large, complex organization

What we offer:

Flexible hybrid working model
Access to counseling services, mental health resources, and well-being sessions
Monthly budget via the Benefit platform for personalized benefits packages
Comprehensive medical subscriptions
Meal tickets
Private pension plans
Life insurance
Allianz Tiriac insurance discounts
Time off for your birthday
Extra days off for each year in Allianz (up to 5)
Days off for legal holidays that fall on weekends
Time off on December 24th and 31st
Special allowances to support diverse life events
Extensive learning curriculum
Access to technical and soft-skills trainings
International certifications (Agile, Lean Six Sigma, Prince, ITIL, IFOA, ACCA, IACCM and more)
Learning resources from LinkedIn and Allianz platforms
Opportunities to advance language skills (German, French, English)
Leadership development program
Performance-based rewards
Team and individual recognition programs
Internal referral bonuses

Additional Information:

Job Posted:
May 06, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Global Head of HR Shared Services